Cannot create new posting period

Hi,
A customer is unable to create a new posting period for year 2012. The following error message appears: "No matching records found. Period Category (OACP) ODBC-2028. Message 131-133".
SAP version: 8.81
I  searched in notes & forums but I couldn't find a solution to this problem.
Thank you in advance for your help.
Nadia.

Hi Nadia
how did the customer try to make new period?
through Administration->System InitialisationGeneral Settings->Posting Periods->New Period?
if yes, could you please have a look on the OACP table by trying the
select * from oacp
and find out if there is any record?

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