Cannot deactivate and delete photoshop elements 10, 11 and lighroom

I recently installed Photoshop 12 on my windows computer, I have 10, 11 and Lightroom 4, there is no button to deactivate, and add remove programs will not allow me to delete the program. HELP?

Hi Stephen,
Why you want to remove PSE10, 11 and Lightroom? PSE12 (or any version) has no compatibility issues with any product.
~Surendra

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I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?

I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?

Hi,
Which operating system are you running on?
What updates are you trying to download?
The last update was 9.0.3 - check by loading the editor and going to Help -> About Photoshop Elements
The last supported Camera raw is ACR 6.5 - check by loading the editor and going to Help -> About Plug-ins -> Camera Raw
Do you have a reason to update?
Brian

Deleteing Photoshop Elements 4.01 on a Mac

Any idea's on how I should go about deleteing Photoshop Elements 4.01 on a Mac that now has Photoshop Elements 6.00 installed on it without screwing up the Photoshop Elements 6.0 installation?

Just put it in the trash and then go to your home>library>preferences folder and throw out the PE 4.0 Settings and Paths folders.

I accidentally deleted photoshop elements how could i download it back

i accidentally deleted photoshop elements now it says i should buy it all over again what can i do to download it back without buying it again?

It depends which version of Photoshop Elements you need to download.
PSE 12 - Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe
PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PSE 7, 8, 9 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

Deleting photoshop elements and premier elements

After installing version 11 of protoshop elements and premier elements I find that I still have in the Adobe folder in the windows "program folder" photoshop elements 6 and one-on-one essentials. None of these show up in the control panel list of programs to uninstall. Do I need any part of photoshop elements 6 or one-on-one or can I merely delete the folders and all their contents.
Other Adobe programs I have installed are Reader X, Flash Player 11 and Adobe Air.

Each version of PSE is a self contained program and there is no need to delete earlier versions which work with the same images on your hard drive, without duplication.
I keep earlier versions as they often have different templates for creations and on-line galleries etc. It gives me the greatest choice. Normally I would say go ahead and uninstall earlier versions if you are short of disk space and don’t need them. However, if you don’t have the uninstall function via the control panel I would suggest you leave things as they are, as removing PSE6 in the past has been known to cause problems.

Installed photoshop elements 12 and can't delete photoshop 8. How to delete photoshop elements 8?

Installed Photoshop Elements 12 and can't uninstall Photoshop Elements 8. Desktop gives error messages on startup, Windows 8.1.

Try uninstalling in Safe Mode.

How do I delete Photoshop Elements from my PC - EVERYTHING - so I can do a totally clean install

I did not use adobe to backup and got a new hard drive (actually a SSD). Old hard drive is now F (was C). Have worked with Adobe. No success. Catalogs are messed up because they use the unique identifier of the old hard drive. I have given up trying to fix this and just want to start over so Elements doesn't establish a new catalog that is messed up just like the old catalogs. Where is this information stored besides in the elements database. I have, I think, deleted all versions on my PC and all catalogs I can find, then reinstalled and got a bad catalog again. HELP. I just want to start all over. I have a PC with Windows 7. It has had a number of editions of elements (6,10,13) on the this PC over the last 5 years. Thanks. Paul

Hello Paul,
I would first suggest trying to reset the default preferences of Photoshop Elements to see if that would fix your issue.
Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.
Note: Deleting the preferences file is an action that cannot be undone.
Do one of the following:
Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.
A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.
However, if you want to delete it entirely you can start by running the uninstaller or then ensuring all files were deleted manually.
Run the uninstaller
Close all applications.
Choose Start > Control Panel or Start > Settings > Control Panel.
Do one of the following:
Windows 7, Vista: If the Control Panel is in a Control Panel Home view, then click Uninstall A Program under Programs.
Windows 7, Vista: If the Control Panel is in Classic View, then double-click Programs And Features.
In the list of installed programs, select Adobe Photoshop Elements 10, and then click Uninstall or Remove.
Click next.
Click Remove, and then follow the remaining onscreen instructions to complete the removal.
Remove Separate Files
Note: Some of the folders below are hidden. By default, Windows Explorer does not display hidden files and folders. To show these hidden folders, see Show hidden files, folders, and filename extensions.
Stop the Watch Folders service
The Watch Folders service runs in the background on your computer. The service detects photos that you add to folders that are on the Organizer's watch folder list. If this service is running, then you can't remove all of the folders listed in the next section.
Choose Start > Run (Windows XP) or click Start (Windows 7 and Vista).
Type services.msc and then press Enter.
In the list of services, locate Adobe Active File Monitor V10. If it is not listed, this section.
Right-click Adobe Active File Monitor V10, and then do one of the following:
Choose Stop from the pop-up menu. Proceed to the next step.
If Stop is unavailable (it is dimmed), then the service is already stopped. Proceed to the next step.
Remove remaining folders and files
64-bit editions of Windows 7 or Vista
Folders
C:\Program Files (x86)\Adobe\Photoshop Elements 10
C:\Program Files (x86)\Adobe\Elements 10 Organizer***
C:\Program Files (x86)\Common Files\Adobe\Help\en_US\PhotoshopElements\10.0
C:\Program Files (x86)\Common Files\Adobe\Help\en_US\ElementsOrganizer\10.0***
C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\Elements 10***
C:\ProgramData\Adobe\Photoshop Elements\10.0
C:\ProgramData\Adobe\Elements Organizer\10.0***
C:\Users\[Your User Name]\AppData\Roaming\Adobe\Photoshop Elements\10.0
C:\Users\[Your User Name]\AppData\Roaming\Adobe\Elements Organizer\10.0***
C:\Users\[Your User Name]\AppData\Roaming\Adobe\Online Services\Photoshop Elements 10.0.0
Shortcut Files
C:\Users\Public\Desktop\Adobe Photoshop Elements 10
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Photoshop Elements 10
32-bit editions of Windows 7 or Vista
Folders
C:\Program Files\Adobe\Photoshop Elements 10
C:\Program Files\Adobe\Elements 10 Organizer***
C:\Program Files\Common Files\Adobe\Help\en_US\PhotoshopElements\10.0
C:\Program Files\Common Files\Adobe\Help\en_US\ElementsOrganizer\10.0***
C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 10***
C:\ProgramData\Adobe\Photoshop Elements\10.0
C:\ProgramData\Adobe\Elements Organizer\10.0***
C:\Users\[Your User Name]\AppData\Roaming\Adobe\Photoshop Elements\10.0
C:\Users\[Your User Name]\AppData\Roaming\Adobe\Elements Organizer\10.0***
C:\Users\[Your User Name]\AppData\Roaming\Adobe\Online Services\Photoshop Elements 10.0.0
Shortcut Files
C:\Users\Public\Desktop\Adobe Photoshop Elements 10
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Photoshop Elements 10

How to completely delete Photoshop Elements from my computer??

Hi
I am trying to completely remove Photoshop Elements from my computer.   So far, I have failed in my attempts to do this.   The reason I'm doing this is b/c for some reason that I can't fathom, the folders in My Pictures -- the folders named by shot date -- contain random duplicates.When this happens, the file names folow the convention of DSC_0222 and DSC_0222-1. Exactly the same file size and metadata. In some folders, every picture is duplicated. In other folders, only selected pitcures within the folder are duplicated.   I can't figure out how they got there -- e.g. it doesn't seem to bear any connection to the photos I've edited, which was one theory I had for a while.   Is Elements responsible? Or is this some sort of bug in the download process from the camera (I have a Nikon D40). Anyway, I've given up on trying to sovle this problem and decided I would go back to the beginning and reload everything from my camera.   So, my real question here is about how to completely uninstall Elements.
Here's what I did:    I uninstalled Photoshop Elements through the Add/remove programs utility. I got no errors during the uninstall process.   Then I completely deleted the My Pictures directory (don't worry -- I have it backed up in multiple places!!).   So, at this point there are *no* pictures on my computer at all.    I reinstall Elements, open it up and -- you guessed it!!! -- the catalog is still there with all the thumbnails of the pictures that i deleted from my hard disk.   Of course, each thumbnail is flagged as "Missing File".
So, how do I uninstall/reinstall Elements and get it to forget all memory of the previous catalog?   Why is it "remembering" it in this way when the pictures aren't even on the computer anymore? Isn't this a bug???
I've been working on this issue for much longer than I care to remember-- if anyone can tell me how to get myself truly back to ground-zero so I can start over I would be deeply grateful.   After upgrading to Elements 9 (from 7) to try to solve this problem I am close to just abandoning Elements entirely.....
WHile we're at it, if anyone has any idea where the duplicates pictures are coming from and how I prevent that from happening, I'm' all ears!!!!
Thanks!

Hi
Thanks so much for the response.   So, Help/System Info says that the catalog is here:
Catalog Location: C:\Documents and Settings\All Users\Application Data\Adobe\Elements Organizer\Catalogs\My Catalog\
but no such file appaers to exist. In fact, I can only get as far as All Users.   Then there is no directory under that called "Application Data".
i'm still seeing the thumbnails when I got into Elements tho'....   :-(
hjr

I cannot download trial of photoshop elements 10, keep getting error#2032

cannot download trial version of photoshop elements 10, keep getting error#2032

No. Your browser is something like Microsoft Internet Explorer verson 5. Please give us the name and version of the software you use to browser the internet with. Please let us know what version of Windows XP (give us the service pack you are running).
It appears that a 2032 error might relate to an url (internet resource or file) that cannot be located. Is it possible that you are behind a company firewall that is preventing access to the file you are trying to download?

Cannot validate adobe premiere & photoshop elements 13

Im having a problem with activating or ''validating'' my serial.
I bought adobe premiere elements & adobe photoshop elements 13 yesterday
and everytime i start either of the programs it says i have 29 days left of my test period,
and then i choose ''license this produkt'' write the serial key.
And then when it tries to validate the serial i got via mail from adobe. it says that my computer is offline,
that i dont have any internet connection.
Ive tried everything.ive checked that i can access all sites,ive checked my host file and globalsign root certificate.
on top of that i bought a pci network card for my computer too se if it was my operators firewall that was in somehow the problem.
so ive tried accessing and doing everything on diffrent internet connections and operators without any luck.
Ive tried forcing my antivirus and own firewall off and starting with no better effect.
logging in and out of both element programs...
im honestly out of ideas and this is getting me exhausted..
ive come to understand that there maybe a way of validating serial offline.. but ive looked into that aswell without finding where to get a ''request code''...
so please, can someone tell me what to do?

Hi KHCE,
"Installer Failed to initialize" is a generic error and we need to figure out what is causing the trouble. Most of the time, its an issue with the download that it was not successful or downloaded properly. So, in such cases, download the software again and make sure to compare the file size of the downloaded file with the file on the server. Lets check that in this case as well and make sure the download is complete.
If the file size is correct, we need to troubleshoot with install logs : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html

Since installing Photoshop CS6, scanner cannot be launched via Photoshop Elements 8

I have recently installed Photoshop CS6. I already had Photoshop Elements 8 on my PC. Before installing CS6, I could quite happily scan photos etc via my scanner, from within Elements 8, but now when I go 'File > Get Photos and Videos > From Scanner' within Elements 8 (with Photoshop CS6 not open at the time, incidentally), I get a message saying 'Software for this device could not be launched. The device is not connected or is busy'. I would like to be able to scan from either Photoshop applications. What is the problem here?

Thanks Sudarshan Thiagarajan, Hudechrome and Curt Y. The printer/scanner/copier is an old Brother DCP-115C. I do have the latest driver installed. Due to its age, Brother stopped updating the driver ages ago.
Unless I'm missing something, why would anyone suspect the driver being at fault, anyway? The scanner worked fine from within Elements 8 - until I installed Photoshop CS6, from which point it continues to scan fine from within CS6, using either the WIA or the TWAIN systems (I needed to download the TWAIN plug-in for CS6 - it is no longer contained on Photoshop CS6's installation disc), but I can no longer scan from within Elements 8 anymore.
I'm just wondering, is one particular Photoshop application set as the 'default' application for the scanner (and, since CS6 was installed, this has taken precedence over Elements 8), or are you supposed to be able to use the scanner from within more than one Photoshop application on your PC system, at any one time, provided, of course, you have only one Photoshop application open? I expect it is the latter, as I am able to print from either Photoshop application still. As this is the case, I assume this means you should be able to scan from either Photoshop application also.

Cannot re-install Adobe Photoshop Elements (no number) on CD.

I purchased Adobe Photoshop Elements (no number) on CD. I have had it installed on my PC w/ Windows 7. I had an event that caused me to need to reload. When I insert CD, autostart runs but as soon as I tell it to install Elements, after about 10 seconds, it stops...I have tried suggested fixes (different user, install from harddrive, remove temp files - no help!)

download the installation file,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Cannot sign into Adobe Photoshop Elements 10 - no access to online services or tutorials.

Anyone else have problems signing into Adobe Photoshop Elements 10 tonight? I keep getting error message 400 or the program simply freezes. My adobe ID and password are valid. Help Line told me to post this question here. Any and all help are greatly appreciated. I would like to access the online storage, email capabilities and tutorials.
Thank you!

It works OK and the syncing between devices is nifty. At least it is with my daughter's ipad, the Android app does not work with the Android 2.2 software version on my phone.
Why not give it a try. If you had images on photoshop.com they'll have been transferred to Revel (same id / password as you used for photoshop.com). and you can install a trial version of PSE12 and see if you like the mobile albums feature. Installing PSE12 will not mess up anything in your PSE10. And you can see if you like the new PSE12 new User Interface.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Cannot download recently purchased Photoshop Elements 12 [was:question]

i canot download the photoshop 12 I just purchased. I also have photoshop 9 elements on computer.should i have bought photoshop 12 elements?

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
and activate with your serial number.
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com) which results in an error page being displayed after clicking a link on prodesigntools.com

Deleted photoshop elements by accident how do I reinstall it since no CD to pop in

I was trying to clean out my computer because although it is just 2 months old with nothing on it, it keeps saying no disc space with the root being in the HD drive. The largest thing on it was the photoshop elements organizer. So I trashed it. I didn't know you and to have both for it to freaking run just the editing part, which is all I use. Urgh...so how do I reinstall this on my computer since unlike a PC there is no disc to reinstall it?? Please help!
thanks.
artsyorange

Okay, by removing it without using the uninstaller you have made a big ol' bunch of work for yourself. First you will need to download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
After which you can go around and manually remove the bits left behind. Not only in Applications but also in your hard drive>library>application support>adobe and your username>library>preferences. You can't use spotlight to help you out; it's set up to skip these kinds of files.
Once all the detritus is gone, you can download the trial and reinstall using that. Just enter your serial number when asked.

Cannot deactivate and delete photoshop elements 10, 11 and lighroom

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