Cannot deathorize computer-- menus are all greyed out

I'm trying to deauthorize an existing computer before I sell it.  But when I click on the menus, they are mostly greyed out, including the Store menu.  so i cannot apparently login/logout much less authorize/deauthorize.  but I CAN access the store in the itunes browser and see my purchases and previous downloads and such.  So itunes appears to be logged in and working, but the menus are all greyed out.  Any ideas?  Thanks.

No problem at all! Do remember to check the smallest things first before thinking that it is a big thing.

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