Cannot delete a serial number assigned to a material on a contract

Question

Hi
We had the BOM header material created with a serialization profile that led to creating serial numbers for both header and the components in the equipment master when a contract was created. But the business required the serial number only for the components to be created in the EM. So we created a dummy serialization profile and attached it to the header material to allow when the material used in the new contracts will not create a serial number for the header.
The issue is with the existing contracts with the material, current workaround the business is carrying out is inactivating the serial number of the BOM header and on the contract adding the rejection code to the line items and then create new line item with the same material and continue to invoice. This breaks the link in the document flow.
To avoid this we created some dummy material and try to move the serial number of the existing header material to the dummy material in IQ02. And when we try to delete the serial number attached to the material on the sales order. It allows to delete but when we save the document it automatically creates another serial number eventhough the material has a dummy serialization profile on the material master.
Please let me know is there any other to acheive this instead breaking the document flow of the contracts.
Thanks in advance
Praba

Answer 1

Hi,
Please follow the solution below:
1, Go to u201CMM02u201D select u201CSales Genrl/Plantu201D Tab, in this remove serial Number profile assigned to the material master, and save
2, Go to u201COIENu201D, here you deselect the u201CSerial Numberu201D group, by which the assignment of continuous serial No. with No. range would be un-assigned, and save.(use this option provided if you assigned your serial numbers using "OIEN")
3, Please also try u201CDeactivatingu201D the serial Nos. in the following Menu Path:
Plant Maintenance & Customer Service > Technical Objects > Serial No. Management > Deactivate Lock for Internal assignment of Serial Numbers.Here you may have to deselect the u201CNo Blocku201D for u201CCu201D RFID Equipment with Serial Number or your assigned category, and save.
Now try with your process, I am sure it should work out.
Regards
DSR
Edited by: D.Srinivasa Rao on Nov 26, 2011 6:41 AM