Cannot delete a specific email message.

from an IMAP exchange account. It will delete initially and then re-appear. The message is from the account to the account. I have synched the account several times. There is no content to the message.

Now that message has been replaced with a new one from Feb. that will not delete. Can anyone help!?!

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I cannot delete two of the messages in my inbox. How do I get rid of them?

I cannot delete two of the messages in my inbox. The others go away easily.
How do I get rid of them?

Have you tried quitting mail and then trying to delete again? Go to the home screen first by tapping the home button. Quit mail by double tapping the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on the mail app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or resetting the iPad and then trying again? Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If neither of these things work, delete the emails from the server in webmail. Go to your email account via a web browser and delete it from the server. Empty the trash folder on the server as well and then see if you can delete them from the iPad or see if they have gone away.

Is there a way to delete all my email messages in my inbox at once?

Is there a way to delete all my email messages in my inbox in one move, rather than selecting one at a time, then deleting?

You CAN delete all your email. Here's how: >> Open Inbox >> Edit >> Check/select the top message; it will highlight the move button. >> Press and hold the move button and uncheck the message that you had checked earlier. >> Lift all your fingers off from the ipad screen and leave it alone. Wait until all your messages pile up on the right hand portion of the screen (in ipad); iphone will give you the actual number of emails it has selected for the action. Now they are just waiting for your command to be moved ALL at once. >> Choose trash to delete all of them or any other folder where u want to move them, like one piece. Remember this will replicate your action on the server so you will ACTUALLY move them or delete them on the server and not just the ipad. Once you have moved all messages to the trash you can either leave them there for the scheduled cleaning or empty it right away by doing this: go to trash folder and touch Edit. The Delete All button shows up at the bottom of the screen. Hit it! You’re done! If you do not see the effects of your actions on the server make sure you have enabled your email accounts for such actions.

IPad iOS 8.2 still won't allow delete of ALL email messages at once?

iOS 8.2 still won't allow deletion of ALL email messages at once from my iPad? What could be the reason for this? The work-around solutions I see on Internet work erratically for me.
I'm an Android cellphone user so can delete all emails from my phone with a click or two. Is that a patent issue for Apple? There is no way to delete ALL email messages easily?

Had the same problem. There is an undocumented way under another thread and it works, but is clunky and very un-Mac-like.
The Apple thread that I got the undocumented answer from is:
Delete all email in Inbox iOS7
https://discussions.apple.com/thread/5421295?start=15&tstart=0
I've copied the answer below:
From inbox edit
MARK ALL AS READ (for me and several others in the thread it only works, when I marked all as read)
Highlight first email
Hold move button
Try to unhighlight first email (probably won't )
Still holding move button pull down on mails and then try to unhighlight first email again
This time it should
You will notice the inbox seems frozen as move is no longer highlighted and individual emails will not highlight if you touch them
Wait May take a minute or two depending on how many emails are in your inbox but they will move to the right side
Then just touch trash
The YouTube link that demonstrates this is:
http://www.youtube.com/watch?v=fKa-KFjUIGE
Hope this helps!
Cheers!
Anika

I cannot delete anything or move messages into files just stuck

I have 2 e-mail addresses, one you cannot delete any of the messages in the inbox and also cannot move messages into other folders. The 2nd e-mail address messages cannot be moved into other folders. I have repaired but it only allowed me to be able to delete from the 2nd e-mail, do not understand this at all

Thank you so much for your prompt reply I did compact already and it still did not help however that was a few hours back, it seems I must have done something right as both addresses are now working fine.

Cannot delete files after emailing them

Ever since I upgraded to Snow Leopard I cannot empty the trash if there is a file that I have added as an attachment in an email if Mail is still open. It will say the file is in use and I either have to quit Mail or Secure Empty Trash. This is really annoying. Anyone know of a fix? The file shouldn't be in use once it is sent in Mail. This never happened in previous versions of OSX. Also, if I have sent a file as an attachment I cannot save over it in the originating program because it is in use.

No, this is only for Mail. As soon as I add a file as an attachment then I cannot delete it without quitting mail or secure empty the trash. It isn't a data loss deterrent because you get that message making sure you want to delete it but when I say yes then it says the file is in use.
By the way, I shut off Time Machine for a day and then tried to delete a new file that I created after Time Machine was shut off that I added as an attachment to Mail and the same problem occurs. All other files that I do not add as an attachment in Mail I can delete with no problems.

Cannot delete or send email

Help I have spent countless hours and days trying to get my 3g phone to delete and send email. It will not do either. I have deleted the account and put it back on countless numbers of time. Tried every trick that is out there. Wifi on Wifi off, Stmp account on and off Sync'd to outlook and not to outlook,
I reset the entire phone, no help.
Why have this phone if I cannot get email? It just stopped working one day. Have deleted all the email from my outlook account on my laptop. I cannot delete one message from my phone. It returns like the living dead. I have been unable to send a message for weeks. In the middle of typing the screen just closes.

Welcome to the discussions,
did you try to restore the phone "as new iphone" without using the backup to restore your settings? Your backup may contain corrupt files causing your problem.
After restoring to factory settings, replace the account info on your phone with the one on your PC during the next sync, using this option in the info pane, advanced section.

Cannot delete incoming & read emails, after one spam msg!

Hi there,
I received a marketing message 3 times that I cannot delete. In addition, ever since receiving this message, I cannot delete any of my incoming email messages now, nor move them into trash or junk. They keep coming all back. Any advice is greatly appreciated as my inbox will overflow soon.
Rose

Hi,
First, You should quit Mail (I'm assuming that's what you're using from what it sounds like)
Second if that doesn't help, click "Window" > "Activity" check to see if there's a process going in there and you can stop the process.

TS4002 I cannot access my iCloud email messages before a certain date

I can only acess my received email messages after April of this year - the rest won't load whether on my Mail desktop or via logging into iCloud on the internet.
Does anyone know why this is and how to access my previous messages - I could access messages going back that much further, I have not changed my settins nor deleted the messages.
PLEASE can some help - I desperately need to get hold of some of the email which I cannot access.
Thankyou!

At least I know I'm not alone. I'm in the UK, five hours ahead of EST and that is about when it started.

I cannot find one specific email

I have tried multiple times with different email searches, but generally, I am on the street using wifi trying to locate the one email that I know I saw somewhere on the computer earlier. It's either archived in a folder aka "label" if gmail or filed if using Outlook. However, no matter how many correct search parameters (sender, subject), the ipod mail search turns up nada. Whenever I go onto my email account using a computer, I search using the same keyword for less than a second, and it appears. What is the best way to find specific emails in searches when I need them?!

Try:
http://email.about.com/od/iphonemailtips/qt/Search_Mail_in_iPhone_Mail.htm
Are you sure that email message is on the iPod?

Can't delete an old email message on my iPhone, it also shows 2 new emails that aren't present

My iPhone shows 2 new email messages in my inbox but there are none. It also has an email from January of 2012 that I can't delete. I think it may be somehow related to sync'ing with my Exchange account but don't know how to resolve. Anyone else have these problems and discover how to resolve them?
Many thanks,
-Paul.

Turn off the Caps lock. That is considered yelling on the Internet and is very rude, plus it is very difficult to read.
Who is your email provider? It sounds like you have an IMAP account and it is functioning just the way it is supposed to.

Today I cannot receive or send emails - message 'verification failed'n

Hello - today I cannot send or receive emails from my iphone 4s and when I try to access icloud a message appears "verification failed" " The certificate for this server is invalid You might be connecting to a server that is pretending to "setup.cloud.com. which could putbyourbconfidential information at risk"
Can someone please advise me?
Thank you
Gilly

what account are you using?

Cannot send or receive email messages

cannot receive or send email on blackberry - message reads "uncaught exception DSSMA (5):2 invalid state
emails Ok on laptop - how do I rectify
Solved!
Go to Solution.

Hi and Welcome to the Community!!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If it won't boot up cleanly, then you may need to try Safe Mode:
KB17877 How to start a BlackBerry smartphone in safe mode
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HT5163 Is there any way to permanently delete and restore email messages from my IPad without erasing everything?

I am not familiar with IPad usage but wondered if there is a way to remove all my emails without removing everything else, ie: photos, songs..? Does a restore erase everything? Thanks!

I cannot delete an email address that was also an Apple ID for awhile. It keeps coming up as an "email return to" address on compose in gmail.
As a result, I removed all mention of it in my keychain and cancelled it in Google. I called Apple support and for awhile was able to use time
machine to restore it, then lost all my addresses again. My iPad mini has addresses on it but I'm concerned that if it syncs with my Macbook Air
the iPad addresses will disappear also. How can I prevent an unwanted sync?

Cannot delete a draft email

Hello,
I am having trouble deleting an email saved as a draft. I have tried: editing and then delete, swiping the name of the email and delete, opening the email and using the trash can. Nothing works. As soon as I hit delete, the mailbox closes and I am sent to my home screen.
Any suggestions?
Thanks in advance,
Sue

On further examination .....
.... Drafts handling in Mail is totally hosed. Failure modes described above confirmed,plus several more. I have a fairly complete picture of how and when it fails, and have passed that along to Apple already. Below are quick notes on how you can deal with it for now. Caveat the following with the fact that it's only been tested with my MobileMe accounts.
A. If Mail is working correctly and you create a draft, do not try to delete that draft if it's the only one in the list. Bad things will result from either method of deletion.
B. Drafts #2 and onwards seem to cause no problems if they are deleted, using either method. Again, this assumes that Mail was operating correctly at the time the new draft was saved and, adgain, don't delete the top one.
C. Once Drafts moding is 'killed' it can die in any number of ways and may, or may not, crash Mail. Mail will then continue to run poorly for extended periods, and typically will not successfully save new drafts.
D. The single best indication of Mail running poorly will be a continual "Getting new mail" sort of message displayed at the bottom of the sidebar. You'll also notice when trying to save a draft that you will not see the normal spinning progress wheel appear momentarily at the top of the sidebar.
There are several different ways to regain normal Mail functioning., summarized as follows:
A. Force Quit the app, holding Home down with red OFF slider visible, or
B. Force Quit the app from the Recents List, or
C. Do a Hard Reset, following reset instructions in the User's Guide.
After doing this and re-opening Mail, you may see drafts which have disappeared re-appearing in a Compose window. They can now be saved to Drafts and it will work (note spinning progress wheel at top if sidebar).
Now, don't futz about with it. Just leave the draft there, the top one for sure, and all the rest of them just to be safe.

Cannot delete a specific email message.

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