Cannot delete Adobe PDF printer

Tried to load Adobe XI, ended up with two printers on my device list (Adobe PDF & Adobe PDF (copy 1)). Tried to delete both, the copy went away but the other just comes back every time I reopen the Devices and Printers. I uninstalled Adobe XI and this didn't help.
Any suggestions?

Hello,
Firstly, could you please let me know what version of OS are you using.
Also, I need to inform you that Acrobat 8 has come to an end of life and Adobe no more provides technical support for older versions.
You might need to refer the KB doc link mentioned below for PDF printer missing issue using Acrobat 8:
Error "Warning 20225..."| PDF printer missing | Acrobat 8.0, Acrobat 3D | Windows
Then, let me know when you get the message that serial number does not exist. When you are running an upgrade, you need to provide serial number twice.
Firstly, it asks for serial number of the upgrade version and secondly it asks for serial number of the previous version.
Please check for the same and then let me know.
Regards,
Anubha

Similar Messages

Accidently deleted Adobe PDF printer

I was having some trouble with printing files to pdf so I went into the Print & Fax in the System Preferences menu and Reset printing systems (without really knowing what it did), well, it removed all my printers along with the Adobe PDF printer. I've been trying for the last few hours but I can't seem to get the PDF printer back. I've tried searching online but none of the solutions seem to be for Snow Leopard, which is slightly different than previous versions of OSX.

What version of OSX?
If OSX.4.11 and lower go to help menu > Repair Acrobat Installation make sure AdobePDF Printer is checked then click okay.
If it Leopard OSX.5 and above your out of luck. Leopard and Snow Leopard don't use it.
To create PDF's you now go to Apple's print menu and scroll down list and choose Adobe Quality Pdf.
see this Link: Adobe Quality PDF

Cannot install Adobe PDF PRINTER

Here is the error I get: please help i have tried everything. repair, update, delete, unin
stall/reinstall. system restore. nothing works. i have deleted all the printers on my computer except for the ones that are used often:
how do i find out what this error means and how do i fix this issue?
please help ASAP. thanks so much.

It may be one of the two following needs: Log in as the Administrator (AA7 may have been one of those that admin right is not adequate and may need to be the actual Administrator account -- this was an issue some time back) and disable anti-virus during the installation.

PDFMaker cannot locate the Adobe PDF Printer's printer driver. Please re-install Adobe Acrobat 10.1

The following error message appears when I try to create a PDF in Publisher:
PDFMaker cannot locate the Adobe PDF Printer's printer driver. Please re-install Adobe Acrobat 10.1.
I have tried update patches to no avail.
Can anyone please help?
Thank you.
Susan

This is the forum for Adobe Reader (not Acrobat). If you have Reader, you won't have that driver. If you have Acrobat, you'll want to ask in that forum: http://forums.adobe.com/community/acrobat

Cannot print directly to the Adobe PDF printer

Hi. I cannot print directly to the Adobe PDF printer since receiving my new computer. I use Acrobat 9 (updated to the latest patch today) on a 64-bit Win 7 computer. A colleague has the same set up and she can print to the Adobe PDF printer without any issues. Fyi, I have tried printing from Word, my email program, & webpages with the same result, which is that the document goes into the printing queue and then the process just stops. This wasn't an issue on my previous computer running the same Acrobat version but under Win XP.
I have updated to the latest patch, and I have tried a repair installation of Acrobat with no affect. What am I missing?
Thanks.

Please check that when you print to PDF, the Save as dialog might goes in background. Watch for blinking icon in the taskbar at the bottom. Click the icon and give output PDF name.
If this is the case then this is known problem at MS end. See http://support.microsoft.com/kb/2567869
This problem comes when printing from 32bit apps on 64bit OS.

Adobe PDF (Print) presets: "Cannot create the file. The folder may be write protected."

In Windows 8, this feature of InDesign CS6 only works for the local Administrator account:
File -> Export -> Save as type: Adobe PDF (Print) -> Save -> Save Preset... -> OK
If you try it with any other account this error message is given: "Cannot create the file. The folder may be write protected."
For anyone else encountering this problem, a workaround is to run as administrator.

Which permissions exactly did you set, how did you set them and what did you set them to?
The path to the Drop Box would be /Users/someuser/Public/Drop Box but you obviously wouldn't want the ownership and permissions to be the same on all four directories.
Have you tried using Disk Utility (/Applications/Utilities/Disk Utility) to repair permissions? That would probably be the best way to ensure they're correct.
- cfr

Accidently deleted the Adobe PDF printer from the Printer List

Hi Guys,
I have accidently deleted the 'Adobe PDF printer' from the Printer List and am now unable to print any files to PDF from any application.
Any ideas of how to get it back?
Cheers, Nosaj68.
Power Mac G5 Mac OS X (10.3.9)

Hi Nosaj68
Welcome to Discussions.
1. In Applications/Utilities/Printer Setup Utility, select Add printer and reinstall it.
2. If you can't find this file, reinstall Adobe Acrobat and that should put it back again for you.
If this solves your question, please consider awarding stars, by checking the helpful or solved button on the post. This is not a requirement, merely an expression of thanks.
regards roam

Cannot print to Adobe PDF printer from Word after upgrading to Win 7 64bit

Hi. After upgrading my operating system from Windows XP to Windows 7 64 bit, I can no longer print to the Adobe PDF printer (e.g. from Word). It just sits in the Adobe PDF printer queue saying "Error" without bringing up the "Save As" dialog box, and nothing happens. I am running Adobe Acrobat 8.0.0 (I've checked for updates but it says none are available). I have tried doing a repair installation following the instructions on this website (http://helpx.adobe.com/creative-suite/kb/error-file-adobepdf-dll-needed.html) but to no avail.
Thank you in advance for your help.

I think it's time to upgrade. 64-bit systems weren't much in use at the time of Acrobat 8.0.

Acrobat X Pro v10.1.9: Cannot print to Adobe PDF Printer (access is denied)

Hello.
Suddenly I was not able to print Office 2013 files / Autocad files / Internet Explorer pages directly to Adobe PDF Printer anymore on my WINDOWS 7 Ultimate x64 sp1 computer.
I have tried to uninstall and reinstall Acrobat X Pro, but the issue was not resolved.
Neither after updating to the latest version (10.1.9).
When I try to print from any software (Office 2013 / AutoCAD 2012 / Others), are displayed two windows:
a) the first one named "Printing (not responding)", with the information: "now printing the file..."
b) the second one named "Save PDF File As", to where I do not have access to the filename fied to insert it neither to click the "cancel" button to abort the print dialog. It seems that this window is not active.
I have to click on the red "X" button on the first window to shutdown the application. Here is the error dialog I got:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangXProcB1
Application Name: EXCEL.EXE
Application Version: 15.0.4551.1510
Application Timestamp: 528bece9
Hang Signature: c8e1
Hang Type: 32
Waiting on Application Name: acrotray.exe
Waiting on Application Version: 10.0.0.396
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Hang Signature 1: c8e100fcd630e6760c7abd2fba3f982e
Additional Hang Signature 2: ae17
Additional Hang Signature 3: ae17043737b8c27016deab1151342ddf
Additional Hang Signature 4: c8e1
Additional Hang Signature 5: c8e100fcd630e6760c7abd2fba3f982e
Additional Hang Signature 6: ae17
Additional Hang Signature 7: ae17043737b8c27016deab1151342ddf
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
When I try to print a webpage in Internet Explorer using the same printer, I get an "Adobe PDF" window stating "Access is denied".
Can anyone help me restoring this feature?

The reinstall is typically the last ditch effort to do. The first step is Help>Repair and Help>Updates. As far as Office 2013, the PDF Maker of AA X is not compatible and you can only print. In your list of errors it showed a problem with AcroTray.exe. As a first step, go to the print and select print-to-file. The file will be a PS file (maybe with a PRN extension). Once the printer if finished, open the file in Distiller to complete the process. If that is successful, then the problem is with AcroTray. Check your running tasks to be sure AcroTray is indeed running. If not, that is likely the problem. If it is, then restart it (it is located in the Acrobat folder). AcroTray provides the interface between the PS creation and Distiller to automate the process of creating the PDF.

Adobe PDF Printer not working as print driver; 9.5.5 (pro) with Windows 7, 64 bit

I have installed, repaired, uninstalled and re-installed Acrobat Pro 9.5.5 on a newly formatted SSD with Windows 7, 64 bit on my desktop machine. The program was installed from Acrobat Pro 9.0.0 and updated within the program. I have the program also installed on my laptop, and the Adobe PDF Printer driver is working properly on my laptop.
On my desktop with the newly formatted SSD, the Adobe PDF printer driver is not working. Note that I am using the printer driver, and not any pdf creation techniques within MS Office or other programs.
When I go to the Adobe PDF printing preferences on my desktop, I only get a generic, two tab window open. When I print a file to this printer on my desktop machine, I do not get a window opening that asks where to create the pdf or what to name it, and I never see any files created. In MS Word, the Create PDF option under the Acrobat tab works and opens a dialog to ask the name and location to save, and then opens a PDF Maker progress window and properly creates the file. I can also save a file as an .eps or .ps file and use Distiller to create the pdf. However I cannot get the Adobe PDF printer driver in my Devices and Printers to work properly, although it works just fine on my laptop with the same program (Pro 9.5.5) and same Windows version (7, 64 bit).
Repairing, uninstalling and re-installing does not solve the problem. Acrotray.exe *32 process is running. Any ideas on why this won't run properly on my desktop, but will run on a similarly configured laptop?
On my laptop, I get a full, (7) tabl menu with all the normal options:

I found this answer from Deepak Chauhan on another forum, and it solved this problem!
Try this to add Adobe PDF printer manually on Windows 7, and Windows Vista.
If windows 7 is Enterprise or better edition: (Admin rights required)
Start>search for printmanagement.msc and open the print management module
Expand the print server and expand the computer name to see availbale printers, drivers and printer ports.
- from printers ensure there's no Adobe PDF printer, if there is delete it
- go to ports and delete the PDF ports (the ones ending in *.pdf)
- go to drivers and delete the PDF converter.
Take note if any errors occur, but continue with the following steps regardless.
If on windows 7 home edition, just goto start>Devices and Printers and ensure PDF pritner is not listed.
Then open the registry (if any erors deleting these keys happen, see below)
1: go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers
delete any adobe PDF printer subkey present
2: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
delee the PDF port monitor if present
3: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
again delete and pdf printer subkey
If any erros occur, you need to set the owner of the key to the currently logged in admin user, then ensure that user has full control.
Do this by right-click the key and selecting permissions, clicking on advanced, then the owner tab.
Once you've all that has been done, open a command line as administrator.
Copy and pate the following commands in order
1: net stop spooler
2: rundll32.exe setupapi.dll,InstallHinfSection AdobePDFPortMonitor 128 C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf
3: net start spooler
4:rundll32.exe printui.dll,PrintUIEntry /if /b "Adobe PDF" /f "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf" /r "Documents\*.pdf" /m "Adobe PDF Converter"
That should set back the pdf printer.
This seemed to provide the link that provided the Adobe PDF Settings tab to the Adobe PDF Printing Preferences that was missing!

Adobe PDF Printer No Longer Available After Acrobat X Install

I've been using Acrobat 8 Pro for several years. To generate PDFs, I use the Adobe PDF printer (through FrameMaker). I recently installed Acrobat X Pro. Now there's no Adobe PDF printer. Save as PDF doesn't work (no PDF generated). I need to get the Adobe PDF printer back but cannot find any information about how to install it. All the Acrobat Distiller help has to say is that you should use the Adobe PDF printer. Not helpful at all.

Good day,
I'd like to see if I can help you.
salilley wrote:
OK!
So I spend Time installing the "TRIAL" (1hr) and eat up to 2 gig's of my hard drive.
Then I cant do the one thing that it should do from the get go, create a PDF!
Did the Adobe PDF Printer install with your trial?
What application did you author the file in that you'd like to convert to PDF?
Did you print your file from that application to the Adobe PDF Printer?
And to correct and continue to evaluate the "TRIAL" version I must delete the working version of software so that the "TRIAL" Version will be able to create a PDF!!!!(30 Min)
And if I don't like the "TRIAL" version I have to Reinstall the Original.
(30 Min)
Do you mean that you had a previous version of Acrobat (such as Adobe Acrobat 8 or 9) installed?
If so, this is not surprising as we do not support multiple versions of Acrobat installed on the same computer.
Regards,
David
Acrobat Community Manager
Adobe Systems

What is the Acrobat 7 Adobe PDF printer driver name?

I can no longer print to my "Adobe PDF" printer.
I have Acrobat 7.1.0 (as part of Creative Suite 2) on my small travel laptop system running Windows XP Professional, SP3.
Recently, if I try to print to a PDF file from Firefox, I get:
"an unexpected error has occurred" or "an unknown error has occurred while printing".
I went to the Adobe PDF printer itself and if I try to choose the properties, I get "The Adobe PDF Converter' is not installed on this computer. Then it asks me if I want to install the driver now. If I say yes, it wants the driver name, which I don't know and don't see obvious candidates. If I say no, and I see the properties for the PDF printer, it says the driver is "Adobe PDF Converter", but I guess the underlying driver file is missing.
I found a posting for how to manually reinstall the printer on Acrobat 10, but my directory structure is different and I don't have a file called pdf.inf, so I suspect the driver name is different in Acrobat 7.
I can still launch Acrobat 7 just fine, and have tried doing the repair from the help menu twice, and rebooted afterward. No luck.
I didn't delete the Adobe PDF printer before the repair. I was afraid to.
I could go back to the original CS2 disks, but then I'll lose all the updates I've downloaded and installed over the years. I don't know if Adobe even has the updates for CS2 online anymore.
I suspect if I knew the name of the PDF printer driver in Acrobat 7, I may be able to fix it. Even if the file got deleted, I likely have it on an old backup.
Does anyone know the name of the ".inf" driver file for the Adobe PDF printer in Acrobat7 (CS2)?
If not, is there something else I can run from the setup files that will reinstall the PDF converter?
Thanks.
Cindy

I cannot confirm, but feel confident that Adobe has the updates available for CS2.
Reinstall from the disks.
I just looked through my XP system running CS2; I cannot see an easy way to reinstall the Adobe PDF Printer, but it is already installed there.

Adobe PDF Printer Missing Fix - Adobe Acrobat 8.1 - Vista

Adobe PDF Printer Missing Fix - Adobe Acrobat 8.1 - Vista
1. Type "C:\Windows\inf" into the search box on the start menu.
2. Locate the INFCACHE.1 file and right-click it and select Properties.
3. On the INFCACHE.1 Properties window tab to the "Security" tab and click the "Edit" button to change permissions on this file.
4. On the Permissions for INFCACHE.1 window click the "Add" button.
5. On the Select Users or Groups window click the "Advanced" button.
6. A new Select Users or Groups window will open and then click the "Find Now" button.
7. The search results are sorted alphabetically; locate the username you logon to Windows with and then double-click.
8. Under the "Enter the objects names to select..." you should see something like this YOURCOMPUTERNAME\Yourusername
9. Now click the OK button.
10. You will now return to the Permissions for INFCACHE.1 window.
11. Under the Permissions for Yourusername you need to tick "Full Control" under the Allow column. Click the "Apply" button and then the "OK" button.
12. You will be prompted with a "Windows Security" window, just click the "Yes" button and continue.
13. Delete the INFCACHE.1 file.
14. Restart your computer.
15. Open Adobe Acrobat 8.1
16. Locate the Help menu item and click Repair Acrobat Installation
17. Restart if requested to do so.
This fix worked on Windows Vista Business Edition (32-Bit).

I have windows XP media center. I uninstalled Acrobat 8 to download Acr 9 pro extended. No adobe printer was installed .
Tried the steps given here by Steve Lionel. I was able to add the "Adobe PDF Converter" as printer. Although after the 7th step in Steve's fix, the wizard asked me to search for some files (from XP CDrom) which I was able to locate in the Windows folder-drivers folder and the system32-spool folder.
I went to acrobat,opened a pdf file and tried to print with this printer and saved it on the desktop. A file appears, but adobe cannot open it however it activates adobe illustrator and opens in that program.
Lots of time has gone. No solution yet.
Appreciate any suggestions.
Thanks
Update!!!
I tried printing on this printer from a webpage and it converted the webpage like charm.
I am more than happy even if I get to use this printer to convert webpages to pdf as now I don't have to install those shady pdf converters and printer drivers.
This is good as the fix given here works even for XP.
Thanks for this wonderful solution.

Printing using Adobe PDF printer

Dear all,
I have a digital file with an .swf extension, that opens with a program Ebook_reader.exe. From within the opened (compressed adobe files) program I print to my Adobe PDF printer. The printer is a virtual printer used to create pdf files.
The printing proces is almost fine, except for one detail that I cannot seem to fix by changing settings of teh Adbobe PDF printer.
In the program I see the graphs clearly, and after I print them to PDF they seem funny.
http://www.flickr.com/photos/117661095@N06/12538105853/
When I open the file with Adbobe 8.0 (I know old ...) there seems to be a triangler layer inserted (first graph). Wiith the second graph the lines seem at an angle of 45 degrees ... also layered however when I delete these I delete the grid ... which is not what I would like.
Does anyone know a way to get the above mentioned fixed?
Kind regards,
OS: windows 7, x64

I have a g5 running Tiger. I updated my profile after posting my original question.
The "Save as PDF..." button works, but not the button on the right that says "Print". It is important to me to be able to use that button, because it forces the application to print to the Adobe PDF virtual printer.
Peter

Can only print one page to the Adobe PDF printer "device".

When I print to the Adobe PDF printer device I can only print one document. When I print a second document I get the message "Adobe PDF Creation cannot continue because Acrobat is not activated." However, if I reboot, I can again print a single document.
I'm running Windows 7 pro-64 bit. I have Adobe Acrobat X pro, version 10.1.7 installed AND ACTIVATED.
Any suggestions for solving this damn headache would be much appreciated. I'm sure tired of rebooting to print PDFs.
George Sundell

OK, here are a couple of ideas to try....
Go to Help and try Detect and Repair.
If you have Acrobat, you can try to distill the document or try a Save As
[signature deleted]

Cannot delete Adobe PDF printer

Similar Messages

Maybe you are looking for