Cannot delete email messages

For no reason at all my BB Curve will not allow me to delete prior messages..and all messages are starred??
This started about 2 days ago...Any ideas..I have powered it down and restarted ..but still no joy!

WOW what big font! Sounds like shouting.
Please turn it down a bit. Welcome anyways.
Mine does exactly the same withgmail but this fixes it
The Blackberry is designed to be reset by removing the battery whilst the device is powered-on. Leave the battery out for a minute or 2.
See if that resolves the problem.
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

Similar Messages

Cannot Delete Email Messages after Update

After installing the newest OS update I cannot delete my email messages using the delete keyboard button or using the onscreen options. The delete screen does open up but the delete option is greyed out. I am able to delete messages by using select more and then delete.
Solved!
Go to Solution.

I have the same problem affecting 3 different email accounts on my q10, one of which is a corporate account requiring IT support to reinstall. This solution is not practical for me. Any better ideas? I knew I shouldn't have done the upgrade. Another reason to regret not switching to an iPhone!

I cant delete email messages have a private server and it says cannot move mail to trash please help

just set up my ipad 2 with my email accounts that are on a privet server and now cannot delete any messages , get message cannot move trash?

Did you ever Figure this out? I have the same issue and it is so ANNOYING!

Cannot delete emails on iPad

Could someone please let me know how to remedy this problem I am having with
My mails.
A pop up message appears alerting me that it cannot move mails to trash?

Hello, Joe.
I would recommend closing any open applications in multitasking and restarting the device. If unfamiliar with multitasking, I have included an article that walks you through the process of an application close. Test the results after processing these steps.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the issue persists, see the article below.
iPhone and iPod touch - Unable to delete email messages
http://support.apple.com/kb/ts2475
Cheers,
Jason H.

Cannot delete emails

Hi,
I sent some emails with large attachments (up to 10MB) copied to me and one of them appears in the inbox in a pale orange colour. I cannot delete these large messages nor any other messgaes. Every time I delete a message, it reappears back.
I cannot receive email messages into my mail account on my computer, but I can see new emails on my iphone. I have 6 email messages that I can read on my iphone that I haven't rec'd on my computer.
I am using gmail as my email server. I also tried going into my gmail webmail and deleting the large emails but they keep appearing back.
In addition, my Mail keeps crashing.
Thanks,
Aarti

Messages > Menu key > Saved Messages, are they in this folder as well?
You can update your profile here to provide your BlackBerry device model and carrier name, so that when you have a question, that information won't need to be asked up front. Click on My Settings > Personal Information and then SAVE at the bottom of the page.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I cannot delete the messages from my mailbox

I cannot delete any messages from my mailboxes. Please help

If you are using the native Apple email app you should be able to swipe to the left and delete. If you can't then remove and reinstall the email account. If that does work
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

Cannot delete emails: no circle to check for delete

More often than not I cannot delete emails from my iPhone. When I choose edit no circle appears to allow me to delete emails.
Any advice is appreicated.

You can also delete the messages by swiping your finger to the right and the delete button should appear. However, if the way to delete is not appearing when you touch the edit button, you need to try some troubleshooting steps.
First, power the iPhone off/on. See if that fixes it.
If not, then reset the iPhone. Do this by holding the sleep/wake and home buttons together until you see the Apple logo, then release. After the iPhone restarts, try again.
If not, then a restore is next. Restore from a backup in iTunes. If no better, then restore as a new iPhone.
The reset has no affect on your data. A restore from backup does not affect data, however restoring as a new phone will delete everything off the phone. You will have to resync all of your data back to the phone.

Can't delete email messages from some folders in Mail

I CAN delete email messages from header Folder "MAILBOXES" (drafts, sent, trash); however, there's another folder header below called "ON MY MAC", where I save various emails by dragging them to a subfolder, and when I try to delete these, I get this message:
"The message '(subject of email)' could not be moved to the mailbox 'Deleted Messages --- On My Mac' The destination mailbox 'Deleted Messages --- On My Mac' does not allow messages to be moved to it."
The only way to delete from this folder is to hold Control, select from the dropdown Move to, then Trash, and then one of three sub-trash folders (the one that has my email address) -- this is a pain to do.
Mail is just not working properly any more (I just added 2 other posts - one about crashing, another about all my Fonts missing)
thank you in advance!

Colin,
Have you checked Mail>Window>Previous Recipients for the old address? If not, attempt to "Remove From List" at that location and let us know what happens.
;~)

TS3899 Why can't I reply to emails on my iPhone 5 - this is a recent problem, I have been able to reply and delete email messages previously.

Why can't I reply to emails on my iPhone 5 - this is a recent problem, I have been able to reply and delete email messages previously.

A bit more information would be needed to understand what's going on?
What happens when you try to reply... Do you get an error message, is there no send button, does a symbol appear?

TS3899 How do I recover the icon to delete email messages?

I seem to have lost the icons that allow me to delete email messages. Can anybody give me an idea how to recover that feature?

Click "edit" and select the messages you want deleted and a trash bin should appear. Click that and it'll prompt you asking if you're sure. Click yes.

Can't delete email messages

I can't delete email messages on my gmail account on my 9300F/R from before a certain date. I have tried everything, including calling technical support from my provider and from RIM, and each one keeps referring me back to the other. All I want to do is delete these messages. Please help. Thank you.

Hello jaimo7,
The article linked below provides steps that can help resolve this issue.
"Unable to move message to folder "Trash" because the folder does not exist"
Unable to delete email messages
http://support.apple.com/kb/TS2475
Cheers,
Allen

How do I delete email messages so that they stop "bouncing" back and forth between my devices?

How do I delete email messages so that they stop "bouncing" back and forth between my Macbook, ipad, and iphone?

Hi ST,
The first screen shot is the left (main) screen after I moved CS6 to the right screen (second screen shot). As you can see the CS6 panels are in front of MS Word. If I click in the Word document they go behind Word. If I switch over to on the right screen the panels reappear but in front of Word again. So I either have to switch back and forth between the two screens if I want to work in CS6 or manually movee the panels over to the Right Screen. It is rather awkward to have to do that. Make sense?
Left (Main Screen)
Right Screen

My ipad is loading hundreds of deleted email messages that have already been deleted and i have cleared the trash

My ipad is loading deleted email messages by the hundreds even though I have cleared the trash - what can I do to stop this

Hi
If you have already tried restoring from the latest back up but that has not worked unfortunately they have probably gone im afraid
Hope this helps

Cannot delete email. Selected edit. Selected email and red circle with white check appears. BUT, options at bottom of screen do not appear. Help.

Cannot delete email. Selected edit. Selected email and red circle with white check apprears. BUT, options at borrom of screen DO NOT APPEAR. I just get a grey band across he bottom of the screen.

Correction: the "Move" button is blue, not green.

I cannot delete emails on iphone 5

I cannot delete emails on my iphone5. I do not have the delete button visable either while trying to delete on email on batch.

Not clear what you are asking, There is no "batch" delete option for the Inbox - all emails have to be deleted individually. Only the Trash folder has a "Delete All" button shown after touching "Edit"
To delete individual emails, swipe finger across the preview and "Delete" will show, or select "Edit" on top right and select each one you want to delete.

Cannot delete email messages

Similar Messages

Maybe you are looking for