" Cannot Delete iCloud Account - There was a problem deregistering this iPhone with iCloud. Try deleting your account again"! i can't sign out my icloud account

I want to sign out my icloud account but I can't. When I try sign out, I received notification " Cannot Delete iCloud Account - There was a problem deregistering this iPhone with iCloud. Try deleting your account again"

Backup to computer first and sync Apps to iTunes first!
Restore in recovery mode will work, be persistent and retry
Recovery restore challenges
- computer didn't detect recovery iphone, attempted and failed 3 times
rebooted computer then recovery restore worked
- recovery restore was successful, unlocked, and iMessage/Facetime, Find My Iphone, ALL WORKS!
Restore from backup challenges
* Make sure you have plenty of harddrive space!
- have to restore first then restore from backup, i did this incorrectly by restoring from backup and the find my iphone feature got stuck forcing me to recovery restore
- each restore from backup attempt will copy the original backup and create another backup folder. My original was about 10gb, so it copied another 10gb onto my computer's harddrive
- when i restore from backup, my computer ran out of space and errored out/failed.
- I tried again to restore from backup then figured out where the backup data folder was and tried to transfer to external harddrive but not quick enough and failed again.
- finally cleared the extra backup data files and restore from backup was successfull
Missing apps from restore from backup
- Downloaded all my missing Apps from APP store
- I have 300+ apps and there are only 15 screen scrolls, have to organize before apps will populate and load, very difficult to organize now. Wished I had sync Apps first.
Conclusion
This process took me literally 20+ hours to correct and will probably take me few more hours to organize the apps into their respective folders...
At least I got everything to work. Hope this helps!

Similar Messages

  • There was a problem deregistering this  iphone with icloud

    hi...
    i have big problem with this
    i have iphone 6 plus...i did mistake and i created new icloud account with my phione and i forget to active it but i inserted inside of my iphone..
    the find my iphone is on..
    now i activated my icloud account but it tell my no device connected but it is still in my iphone and when i want to sign out
    from my phone it tell me :
    there was a problem deregistering this
    iphone with icloud.
    try deleting your account again
    what can i do with this?
    i want to restore my iphone to latest version and i have this trouble.

    Backup to computer first and sync Apps to iTunes first!
    Restore in recovery mode will work, be persistent and retry
    Recovery restore challenges
    - computer didn't detect recovery iphone, attempted and failed 3 times
    rebooted computer then recovery restore worked
    - recovery restore was successful, unlocked, and iMessage/Facetime, Find My Iphone, ALL WORKS!
    Restore from backup challenges
    * Make sure you have plenty of harddrive space!
    - have to restore first then restore from backup, i did this incorrectly by restoring from backup and the find my iphone feature got stuck forcing me to recovery restore
    - each restore from backup attempt will copy the original backup and create another backup folder. My original was about 10gb, so it copied another 10gb onto my computer's harddrive
    - when i restore from backup, my computer ran out of space and errored out/failed.
    - I tried again to restore from backup then figured out where the backup data folder was and tried to transfer to external harddrive but not quick enough and failed again.
    - finally cleared the extra backup data files and restore from backup was successfull
    Missing apps from restore from backup
    - Downloaded all my missing Apps from APP store
    - I have 300+ apps and there are only 15 screen scrolls, have to organize before apps will populate and load, very difficult to organize now. Wished I had sync Apps first.
    Conclusion
    This process took me literally 20+ hours to correct and will probably take me few more hours to organize the apps into their respective folders...
    At least I got everything to work. Hope this helps!

  • Why does my phone keep saying "There was a problem deregistering this iphone with icloud?"

    Every time I try to restore my phone or completely erase everything on it, a box comes up that says "There was a problem deregistering this Iphone with iCloud." Why is it saying this and how can I fix it?!

    Try recovery mode to restore your phone:
    http://support.apple.com/kb/ht1808

  • There was a problem deregistring this iphone with icloud

    There was a problem deregistring this iphone with icloud?

    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
    You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.

  • Is there other way which I can erase my iPad. Because the regular way shows that  "There was a problem deregistering this iPad with iCloud."

    Is there other way which I can erase my iPad. Because the regular way shows that  "There was a problem deregistering this iPad with iCloud."

    If you want to wipe your iPad back to new in box, i.e., ready to be set up as a new device.
    1.  Turn off Find My iPhone.
    2.  Then go to settings > general > erase > erase all content and data
    You'll have to confirm you really want to do this, but once it's complete, the iPad will be back to way it was when you took it out of the box for the first time.
    And BTW., it wasn't necessary to post this question twice in two separate threads.

  • I cannot turn off my find my iPhone app to restore my phone, i keep getting this message that says There is a problem deregistering this phone with iCloud

    i need help overriding this error message to turn off "find my iPhone" so I can restore>

    Why can't you turn it off? If you forgot your password, re-set it at https://iforgot.apple.com
    If it's activated with someone else's iCloud account, contact the owner of the account it's locked with.

  • Cannot save error, "This document could not be saved. There was a problem reading this doc...(8)"

    Cannot save file. Get error message, "This document could not be saved. There was a problem reading this document (8)".   What does this mean and how do I fix it?  The file opens normally, so how is there a problem reading this document?

    Hi MarkStabler,
    It appears that your document gets corrupted, try printing the file through Adobe PDF printer and then check the issue.
    Regards,
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  • D wont backup to icloud. it is enabled but i get  a message "There was a problem completing the backup. Please try again later. I have tried multiple times over the last 24 hrs. My iphone backs up to icloud fine

    Mo ipad 2 won't backup to icloud. I get a message "There was a problem completing the backup. Please try again later. I have tried multiple times over the last 24hrs but no luck. My iphone backs up fine on the same wireless network.

    i have this issue to any solution yet?

  • THE FAMOUS ERROR: There was a problem reading this document (15) - Thanks Adobe Engineering team

    As a result of this error, I cannot delete pages in a big PDF file I have of 1032 pages.
    The error, famous on the web and in Google, is:
    there was a problem reading this document (15)
    I hope I can find a solution for this, because I cannot delete the unnecessary pages inside the document which is driving me crazy.
    Adobe Acrobat X has a very poor quality testing. In fact I don't beleive Adobe test their products, I think they just program them, label them as the finished product, ASK FOR A HIGH PRICE, OF COURSE, and release them to the market creating a lot of nightmares and headaches to the customer.
    Adobe Acrobat X crashed several times when the files have flash content inside or formularies. The program, simply, is bad programmed with a very poor engineering inside.
    As soon I find an alternative for PDF, I will switch, I promise, in fact I don't promise it, I SWEAR IT.
    And if I dont find a solution for this I will put in my car a banner that says "DON'T BUY ADOBE ACROBAT, IS THE WORST PROGRAM YOU CAN FIND!"
    I'm loosing days and days of work, this is costing me problems and money.

    Yes, there is something wrong with the document. That is the defective programming the Adobe engineering team did. And please, allow me to explain you why it is defective. After you spend millions dollars in 950 engineers and 3100 beta testers, you can destroy Adobe Acrobat X easily just downloading a website rich in flash content. Some animated banners in the downloaded pages from the web, it's enough to destroy it.
    Just go to a website where you have animated banners, and press Shift+Crtl+O to download the pages...
    Save your PDF document and then try to work with it.
    If the document has a big size, let's say 1000 pages approximately, and many of them have flash content... Adobe Acrobat X crash automatically just moving from one page to another.
    As simple as that.
    Is the most unstable program I've seen in all my life. And please, don't tell me it's my machine, because I've tested it in other computers. The same!
    But there is more! yes
    Forms fields also destroy Acrobat X
    In a big PDF file having several pages inside with forms, just go to Tools, Forms and Edit, then in the list of pages try to delete the forms fields selecting them and pressing the Del key... crasshhhh Acrobat X die.
    What kind of betatesters you chose to test your products? For sure are people that are working with light documents of 5... 10 pages and no more.
    For sure are not people working extensively with Adobe Acrobat, as I do.
    And what happens when Acrobat X crash miserably time after time? that the Error 15 comes, because the file becomes corrupted.
    This is not serious.
    Is this the kind of performance and stability that Acrobat provide to the customers? having the risk to lose important documents and data, due how unstable is the program?
    You can tell me you hired NASA personnel to do this program, but customers need results, and crashing the program just pressing one key is not serious.
    And talking about complains I don't want to remember the last update of the Acrobat 9 !!!
    And you know what? a simple tool as NitroPDF don't crash!
    Sadly NitroPDF is not an option for me, because I embed videos in the PDF documents and NitroPDF don't allow me that.
    I am using Adobe Acrobat X because sadly I don't find another alternative, the day I find it, I'll switch for sure.
    Or perhaps we can get a miracle, and your programmers could focus in what is IMPORTANT: STABILITY AND PERFORMANCE.

  • When I try to manually backup my ipad2, I receive an error message stating "There was a problem completing the backup.  Please try again later" ... and this happens each time I try to back up.  Grateful for suggestions ...

    When I try to manually backup my ipad2, I receive an error message stating "There was a problem completing the backup.  Please try again later" ... and this happens each time I try to back up.  Grateful for suggestions ...

    Seems to be a common enough problem. I've deleted the partial failed backup from iCloud, restoring all 5Gb of storage. Then started a manual backup. After about 20 minutes I get the same error message. I have repeated this several times. According to my iTunes on my laptop I managed one backup to iCloud from there but it is pointless if u can neither backup to or restore from iCloud via my iPhone 4. I had hoped ios 5.0.1 would solve this glitch but ....
    So much for "it just works".
    I have yet to see any suggested fix that works for me. Any other suggestions?

  • When I try to save a PDF, I get the message "There was a problem reading this document (14)."

    When I try to save a PDF, I get the message "The document could not be saved. There was a problem reading this document (14)."
    I receive no other information that helps me debug what the problem is.  The PDF is filled with editing comments.

    MobileMe was terminated on that date and you cannot access your iDisk using the Finder. You should sign out in System Preferences>MobileMe to prevent error messages - it's best to turn of any iDisk or other syncing first.
    There is currently a 'limited' grace period during which you can download files from your iDisk and Gallery, and migrate to iCloud if you haven't already done so. Go to http://me.com and follow the links there. We do not know how long this facility will continue to be available.

  • There was a problem reading this document (109) on Japanese PC

    We have an app written with Delphi 2006 and using Rave Reports to generate PDFs.  A Japanese user of our software cannot open the PDFs (with Acrobat reader) our software produces when they run our software on a Japanese version of Windows (probably Win7). I have the same problem if I try to open the same PDF (which they have sent us) with Acrobat reader on an English-language Win XP machine :
    There was an error processing a page. There was a problem reading this document (109)..
    Ctrl-OK produces "object label badly formatted"
    PDF files produced on English installations of our software read fine on our PCs and on the Japanese user's PC
    Does anyone have any idea where this error is coming from?
    Thanks,
    Ross

    Hi Pat,
    Thanks for looking at this.
    Yes, there are almost certainly Japanese characters.  If you look at the second (readable) version I sent you can see where part of the date has been rendered incorrectly - this is because they have their regional settings arranged so that the Japanese year character is used, and the version of Delphi we use doesn't support those multibyte characters.
    It seems unreasonable for Acrobat Reader to choke on this however. 
    Here'a binary dump of the relevant part of the file

  • Issue when scrolling a pdf - There was a problem reading this document (135)

    This is when the PDF is created and rendered/previewed from Acrobat Reader and the issue is there for latest acrobat version too.
    When you open the PDF in Acrobat Reader and then when you scroll it and if you have more that one page in the PDF, it gives an error saying "There was a problem reading this document (135)".
    Is this a known issue in Acobat? Any resolution? Reinstalling acrobat version didn't help.
    Thank you in advance...!
    /Manu

    It's hard to tell for me as they are files such bank statement or other document from websites...how can i know?
    Thanks,
    Date: Wed, 9 May 2012 01:29:45 -0600
    From: [email protected]
    To: [email protected]
    Subject: Issue when scrolling a pdf - There was a problem reading this document (135)
        Re: Issue when scrolling a pdf - There was a problem reading this document (135)
        created by Nikhil.Gupta in Adobe Reader - View the full discussion
    Hi Manulak_Tech,
    As you are able to view PDF I had provided, the issue seems to be PDF specific.
    So when you scroll the PDF and reach to a page where Adobe Reader cannot read it, the error comes. I am sure the problem lies the way PDF was created. Can you describe how the PDF was created?
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4390058#4390058
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4390058#4390058. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Adobe Reader by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Message - There was a problem reading this document (57)

    Anyone else have this problem?
    Purchased version of Windows 32 bit version of Acrobat XI update will not install properly or work.
    First error info message is as per title after initial red screen which only appears once.
    Second error info message is verify operation failed.
    2 downloads, 3 installs and 2 repairs produce same result.
    Adobe Australia called three times on 1800614863 but only automated selections 322323 made and transfer promised.
    First call at 0901 local time.
    All calls placed on hold first two timed out.
    31 minutes into third call got an answer from a man in India.
    In answer to my question:
    Are you receiving reports of problems installing purchased upgrade versions of Acrobat XI Pro?
    The answer was No.
    He took details of messages and offered to help but I declined.
    I have purchased and used all Acrobat Pro upgrades since 6.
    Complete installation attempted.
    Being done on a clean install of Windows XP SP3 on an OQO02 with only other program installed Office 2007 SBE.
    Message was edited by: OQOroger to reflect inability to connect  to seller Adobe Australia. Also Adobe site can't stay on Australia but reverts to USA. Full price of $A282 paid. USA purchasers only pay $US199 ($A191.57 at present exchange rates.) Credit card account already debited for purchase made yesterday. Subject line corrected 'as' changed to 'was'.
    Message was edited by: OQOroger Corrected the price paid and currency conversion amount to show extra paid by Australians for 'local' support (from India). Added 'Message -' to title to make it less cryptic.
    Message was edited by: OQOroger  Typical setup installation results in same problems except
    'There was a problem reading this document (57)'
    window does not appear.
    First window displaying and asking for acceptance of license conditions has no bottom section when first displayed so there is no way to accept these conditions except to close this window (confirm window appears) and launch program again when bottom panel is displayed.

    Despite my advice of some of the many faults I have experienced with Acrobat XI Pro, Adobe support has never asked me to provide a 'Systems Report' which is available under the 'Help' tab.
    This report indicates:
    'Installed Acrobat: C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 8:43:44 PM'
    So if anyone has a working version other than 379 please let me know.
    Complete 'Systems Report' is in a window named 'System Information' as is set ot below.
    From first window
    Adobe Acrobat Pro
    menu
    Help/Online Support/Generate System Report
    returns window
    System Information
    with 2 parts
    'System Parameters' and 'Installed Plug-ins'
    first part details:
    System Parameters
    Account Detail:
       User Rights: Admin
       User Account Control: Undefined
       Process Integrity: Undefined
       Profile Type: None
    Acrobat Detail:
       Sandboxing: Off
       Captive Reader: No
       Multi-Reader on Desktop Support: Off
    Available Physical Memory: 530036 KB
    Available Virtual Memory: 1993360 KB
    BIOS Version: OQO    - fe60019
    Default Browser:
    Default Mail: Microsoft Office Outlook
        mapi32.dll
        Version: 1.0.2536.0 (XPClient.010817-1148)
    Display Detail:
       Screen Width: 800
       Screen Height: 480
       Number of Monitors: 1
       Number of Mouse Buttons: 8
       Has Mouse Wheel: Yes
       Has Pen Windows: No
       Double Byte Character Set: No
       Has Input Method Editor: Yes
       Inside Screen Reader: No
    Graphics Card: VIA/S3G UniChrome Pro II IGP
        Version: 6.14.10.385
        Check: Not Supported
    Installed Acrobat: C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 8:43:44 PM
    Locale: English (Australia)
    Monitor:
        Name: VIA/S3G UniChrome Pro II IGP
        Resolution: 800 x 480 x 60
        Bits per pixel: 32
    OS Manufacturer: Microsoft Corporation
    OS Name: Microsoft Windows XP Professional
    OS Version: 5.1.2600  Service Pack 3
    Page File Space: 2203236 KB
    Processor: x86 Family 6 Model 10 Stepping 9  CentaurHauls  ~1496  Mhz
    Session Detail:
       Boot Type: Normal
       Is Shutting Down: No
       Network: Available
       Inside Citrix: No
       Inside VMWare: No
       Remote Session: No
       Remote Control: No
    System Name: YOUR-1561454D88
    Temporary Directory: C:\DOCUME~1\OQOuser\LOCALS~1\Temp\
    Time Zone: Pacific Standard Time
    Total Physical Memory: 911792 KB
    Total Virtual Memory: 2097024 KB
    User Name: OQOuser
    Windows Detail:
       Tablet PC: No
       Starter Edition: No
       Media Center Edition: No
       Slow Machine: No
    Windows Directory: C:\WINDOWS
    Installed Plug-ins
    C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\Accessibility.api
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 8:43:52 PM
    C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\AcroForm.api
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 8:43:54 PM
    C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\Annots.api
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 8:43:54 PM
    C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\DigSig.api
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 8:43:54 PM
    C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\EScript.api
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 8:43:52 PM
    C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\IA32.api
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 8:43:52 PM
    C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\PPKLite.api
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 8:43:54 PM
    C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 8:43:54 PM
    C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\Updater.api
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 8:43:54 PM
    I can easily see 2 matters which an inexperienced support desk staff member could home in on.
    Acrobat XI Pro system requirements include
    1024x768 screen resolution and
    Internet Explorer 7, 8, 9, or 10; Firefox Extended Support Release; Chrome
    Well my OQO report above includes
    Display Detail:
       Screen Width: 800
       Screen Height: 480
    and leaves blank
    Default Browser:
    (actually Firefox 17.0.1)
    Yet 'Firefox Extended Support Release' is described by
    Mozilla:
    'Who is it not for?
    Individual users who always want the latest features, performance enhancements and technologies in their browser without waiting for them to become available in ESR several development cycles later.'
    http://www.mozilla.org/en-US/firefox/organizations/
    Since starting this post, I loaded Adobe Acrobat XI Pro on another similar computer I own and use regularly. This was in a dock and connected to an external display. Same problems and reports experienced.
    'Systems Report' for this installation follows:
    Account Detail:
       User Rights: Admin
       User Account Control: Undefined
       Process Integrity: Undefined
       Profile Type: None
    Acrobat Detail:
       Sandboxing: Off
       Captive Reader: No
       Multi-Reader on Desktop Support: Off
    Available Physical Memory: 614280 KB
    Available Virtual Memory: 1988144 KB
    BIOS Version: OQO    - fe60019
    Default Browser:
    Default Mail: Outlook Express
        %ProgramFiles%\Outlook Express\msoe.dll
        Version:
    Display Detail:
       Screen Width: 1280
       Screen Height: 1024
       Number of Monitors: 1
       Number of Mouse Buttons: 8
       Has Mouse Wheel: Yes
       Has Pen Windows: No
       Double Byte Character Set: No
       Has Input Method Editor: Yes
       Inside Screen Reader: No
    Graphics Card: VIA/S3G UniChrome Pro II IGP
        Version: 6.14.10.358
        Check: Not Supported
    Installed Acrobat: C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 20:43:44
    Installed Acrobat: C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
        Version: 10.1.3.23
        Creation Date: 2012/04/04
        Creation Time: 16:53:54
    Locale: English (United Kingdom)
    Monitor:
        Name: VIA/S3G UniChrome Pro II IGP
        Resolution: 1280 x 1024 x 60
        Bits per pixel: 32
    OS Manufacturer: Microsoft Corporation
    OS Name: Microsoft Windows XP Professional
    OS Version: 5.1.2600  Service Pack 3
    Page File Space: 2006176 KB
    Processor: x86 Family 6 Model 13 Stepping 0  CentaurHauls  ~1496  Mhz
    Session Detail:
       Boot Type: Normal
       Is Shutting Down: No
       Network: Available
       Inside Citrix: No
       Inside VMWare: No
       Remote Session: No
       Remote Control: No
    System Name: OKETT143
    Temporary Directory: C:\DOCUME~1\oqo\LOCALS~1\Temp\
    Time Zone: AUS Eastern Standard Time
    Total Physical Memory: 911792 KB
    Total Virtual Memory: 2097024 KB
    User Name: oqo
    Windows Detail:
       Tablet PC: No
       Starter Edition: No
       Media Center Edition: No
       Slow Machine: No
    Windows Directory: C:\WINDOWS
    C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\Accessibility.api
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 20:43:52
    C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\Updater.api
        Version: 11.0.0.379
        Creation Date: 2012/09/23
        Creation Time: 20:43:54
    (I did not bother installing plug-ins and deactivated installation before removal of program.)
    With 5 installs producing the same error reports, I am convinced Acrobat XI Pro won't work for me on my computers and have little confidence of useful support from Adobe.
    THERE ARE SO MANY GLARING PROBLEMS WITH MY INSTALLATIONS WITH THE SUPPORT DESK'S RESPOSES UNHELPFUL AND UNINFORMED. I REALLY DON'T ENJOY DOING ADOBE'S QUALITY CONTROL FOR THEM FOR FREE, BUT I CONTINUE TO POST HERE IN THE HOPE THAT SOMEONE WITH REAL AUTHORITY WILL EVENTUALLY TAKE NOTICE AND ARANGE A FIX OF THE PROBLEMS.
    15 Dec 2012 1409 local time.
    Further feedback provided that 1Ghz memory preferred. Problem not addressed. Reply
    Notes from Customer
    Friday, December 14, 2012 7:07:57 PM PST
    System reports at #12 on http://forums.adobe.com/message/4862987#4862987 
    Alert- although ordered in Australia from Australian site and paid in Australian dollars by MasterCard, Adobe chose without warning to process this payment through an overseas account incurring an extra foreign transaction charge for me.
    Adobe support to date has been of no use and their billing practices unreasonably expensive.

  • Unable to Redact or Bates due to Error: There was a problem reading this document (16)

    I am using Acrobat Pro X.  I have hundreds of account statements where I need to redact and bates stamp.  Somehow I keep getting this error:  There was a problem reading this document (16)
    The files open and print fine.  There is no security settings in the PDF that will disalllow me to do this.  The next thing I checked to see if they were PDF/A but they were not.   Also, I tried Print to PDF but it garbles up the PDF results.  Re-scanning them is not a solution for me given the time it would takeme.
    Any idea why I would get this error when the PDFs open, save and print ok?

    This means there is an internal error in the PDF files, even if they seem to display OK. Contact the document creator.

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