Cannot delete mails or rename folders in icloud mail

Hi evereyone,
I lately realized a strange behaviour of my iCloud mail account.
No matter where I try to rename or delete a folder (icloud.com, iPhone, iPod touch,2 iPads) I get an error message that it is not possible to do so.
If I try to delete a mail (yes, I chose the server's Trash folder in every device's advanced settings) it remains in the inbox,
but also shows up in th trash. So if I delete the same mail 5 times it's still there but there are also 5 copies in the trash.
My mail client of choice is "eM Client" because it can handle icloud mail, contacts and calendar.
Strange enough, I can delete mails in the client. So the IMAP inboxes of the client and my iDevices are not in sync.
But I also cannot delete or rename folders in the client.
No problems with my wife's own iCloud account.
I am using Windows 7 and Firefox. Same problem on Safari.
Does anyone have an idea how to solve this problem?
Thanks in advance,
Bodo

Thanks mate! Who could have known this function was hidden in a tiny symbol on the other side of the screen... quite bad design by Apple and not self explanatory at all!

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