Cannot delete messages

Help!! I have several messages rec'd while roaming that will not delete from my 8330? Tried everything I could find-zero results.
Solved!
Go to Solution.

Welcme to the Supprt Frums!
Try removing your battery. Replace after 30 seconds - allowing your phone to reboot.
Enjy your blackberry!!
Nurse-Berry
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Cannot delete messages from inbox, cannot move messages out of inbox, message do not copy to "sent" or "draft"

The following problems occur:
- cannot delete messages,
- cannot move messages out of inbox,
- messages do not copy "sent"
- messages cannot be saved to "draft"
This applies to imap and to gmail accounts.
The following has not helped:
- compact trash and other folder
- deinstall and reinstall TB 31.4.
- archive profile with mozbackup and replace profile from archive after reinstall of TB.
- deinstall and reinstall TB 31.3 downgraded
- delete all folders and files with "trash*" in the file name (all IMAP)
- delete all files of 1 mail account completely in the TB profile and resync from server (IMAP)
This might coincide with these system changes:
- upgrade to TB 31.4.
- some of these email accounts were installed on ios8 iphone.
Not sure if the problems had already started before these 2 occurrences.
Any help is appreciated to solve this.
Thanks!
fashi

What type of mail account is this (POP, IMAP, .Mac)? If POP, what are your Preferences > Accounts > Advanced > Remove copy from server settings?
You may be able to get rid of those messages in Mail doing Edit > Cut (⌘X) (for best results do it with one message or just a few at a time), but you should remove them from the server first if they’re still there.
Does this account allow web access? If not, you may find the Account Info window useful to solve this problem — choose Get Info (⌘I) from the Action menu (gear icon) located below the mailboxes list in the main Mail window.

Cannot delete messages i now have over 30000 messages in box if I cancel the acount will it delete all messages? And if i create a new account with the same address will they all come back?

Cannot delete message they come back imediately, I now 30,111 messages in inbox

Try logging into your email provider's web interface on a computer. Mark some of those emails as spam - this will vary based on provider, and I do not know how Videotron does it.
Delete the others. Hopefully, they have some spam filter and will begin to learn those emails are just junk.

Cannot delete message from Trash

Hi
I have more than 10,000 deleted messages under Trash, in a folder named "on my mac".
When I try to empty that folder o just empy the whole Trash, Mail crashes due to the high volume.
I would like to delete those messages from the Finder, but I cannot find there the "on my mac" folder.
Any ideas on how to get rid of the deleted messages?
Thank you.
Eneko

The messages are .emlx files, but there is an index file that will still point to them unless they are deleted in mail.
Try opening a few of the ( you say it's 60 000 now? it was 10 000 before ) messages - I hope you'll get a message saying they can't be displayed.
If you do, go to the mail menu Mail-Mailbox-Rebuild . this should re-work the index so it reflects the true number of messages.
Having said that - have you tried just deleting the mailbox, rather than trying to empty it? highlight the 'on my mac' trash mailbox & choose Mail-Mailbox-Delete.
Failing all that - I'd be tempted to move your wanted messages to various new mailboxes, ( in modest numbers per mailbox - perhaps not numbered in the 10 000's?) make a copy somewhere safe of the entire Mail folder, then force Mail to start from scratch & import your old wanted messages into mail.
To do this - after you've created your new mailboxes & moved the messages you want to keep into them; copied the Mail folder and Quit Mail
In Finder locate home/library/mail/ & trash that folder.
Then locate home/library/preferences/com.apple.mail.plist & move it onto the desktop, just in case things go wrong. ( I mean Move, don't leave the original file in the Preferences folder )
Open Mail again - you'll be asked for account details ( you wrote them down first?)
Just in case you get asked "do you want to import..." at this stage - Don't do it.
Then. from Mail, use Mail-File-Import Mailboxes & point it to the "mailboxes" folder inside the copy of the Mail folder you made.
Choose only the new mailboxes that you made, & moved your wanted messages to . Import them & they should all be viewable in mail.
Try the 'rebuild' or delete mailbox first though - & if any of the above isn't crystal clear - ask before you proceed.

Cannot delete messages - HELP !

I created a new user. New user tried to delete an email in SM, gets this error:
ERROR: Could not complete request.
Query: COPY 1 "Deleted Messages"
Reason Given: Permission denied
Gets similar msg on sending email too. Ran mailbfr -m user_name. It says reconstructed. But still gets the same error. HELP !

This is really funny ...
I added the user to /etc/imapd.conf as an IMAP admin, restarted the server.
Removed the user from list of IMAP admin and restarted the server again.
Issue was resolved.

I cannot delete messages in my email in tray. They appear to go but immediately come back

I try to delete messages but they refuse to go. Have I been infected by a virus?

The emils deleted appear to go, but do not enter the trash can, when I look again at the in tray, they are still there. I do get a message when trying to close mail that says "unable to delete xxx emails" (xxx is the number I have tried to delete.

For some reason, I cannot delete messages from my Inbox. How do I correct this?

I am unable to delete messages from my Inbox on my MAC. What can I do to correct this?

Patrick
Thanks for the instructions. I got as far as Disk Utility, then hit Verify but couldn't find Repair Disk, the Mail icon was there but couldn't click on it.
Someone else suggested I hit the control button then delete which did work. Perhaps it was a combination of closing out of Mail and hitting the Control button/delete that helped? Weird............
thanks again,

AOL account in Mail (Leopard) - Cannot delete messages

I just set up my AOL account in Mail (Leopard) and whenever I try to delete a message I receive the following; The IMAP command “UID COPY” (to Deleted Messages) failed for the mailbox “INBOX” with server error: UID COPY failed Deleted Messages: no such mailbox.
Any ideas on why it will not delete. I am using port 993 and had it set up automatically.

I have tried the above suggested solutions.
Solution 1 - Deleting the com.apple.mail.plist file and moving the mail folder and then rebuild - no change
Solution 2 - "unchecked the "Move Deleted Messages to Trash Mailbox" box under Preferences -- Accounts -- (my AOL account -- Mailbox behaviors."
- This works for just deleting the mail but if i send a Mail from my Mail App it is not able to keep a copy of it in the "sent" category in Mail it gives the error / show there to reflect my "sent" box.
"Mail was unable to open this mailbox on the server “imap.aol.com”.
The server error encountered was: SELECT Failed: Can't open mailbox Sent Messages: no such mailbox"
-I do not get this error though when i move items from within Mail from my inbox to my created folders on the AOL IMAP server.
I believe the error lies deeper in the new Mail app itself where within its settings when writing to what it believes is the default "Folder Name" on the server for "Sent" or "Deleted" section it differs with what it really is on AOL. Cause on AOL the folder names might be different and that is why it is having trouble looking for them.

My mail cannot delete message

so i just got my macbook and im having a bit of trouble. when i go to mail and try to delete a message i get this exact message The message “YouTube Message: Re: Re: Re: Re: Re: 123k” could not be moved to the mailbox “Deleted Messages — AOL” "The IMAP command “UID COPY” (to Deleted Messages) failed for the mailbox “INBOX” with server error: UID COPY failed Deleted Messages: no such mailbox." i dont know why. im going to the genius bar soon, maybe they can help. please respond

Hi snipereye!
Is this KB Article Mac OS X 10.5, Mail: Unable to delete messages in AOL-based mail account helpful?
ali b

Cannot delete messages from the Drafts folder in Mail.

I am running Mail 2.1.3. For some reason I am no longer able to delete draft messages from my Drafts folder. It is by no means a serious problem, just annoying! Can anyone figure this out? Thanks.

Hi Dubaiman, and a warm welcome to the forums!
I'm having trouble finding exactly where that is stored, but maybe move these to the Desktop in case we want to put them back, quit Mail first...
/Users/YourUserName/Library/Mail/[email protected]/.mboxCa che.plist
/Users/YourUserName/Library/Mail/Mailboxes/.mboxCache.plist

Cannot Delete Messages in XI (PI)

HI,
We are using SAP NetWeaver PI v7.00 SP15. Our PSAPSR3DB tablespace is growing and we can't delete the messages. If I run RSXMB_SHOW_REORG_STATUS it shows 615,086 asynchronous messages not in retention period (can be deleted). There are only 1314 messages in the retention period. There are 113,759 messages without errors to be flagged.
If I run RSXMB_DELETE_MESSAGES through TCODE SXMB_ADM I get these results:
07.10.2008 13:10:21 Job started
07.10.2008 13:10:21 Step 001 started (program RSXMB_DELETE_MESSAGES, variant &0000000000027, user ID DBARBOUR)
07.10.2008 13:10:34 0 XML messages deleted
07.10.2008 13:10:34 Step 002 started (program RSXMB_TABLE_SWITCH, variant &0000000000027, user ID DBARBOUR)
07.10.2008 13:10:34 Job finished
I'm working through Note 872388 Troubleshooting Archiving and Deletion in XI 3.0 / PI 7.0 and others, but nothing is working.
I've even tried using the http screen suggested in 807615, but still can't get rid of the old messages. My configuration is set to 'simple" (without table switch?) so it's somewhat puzzling the deletion job tries the switch, although I'm not sure if that's signifigant.
Can someone help me out here?

David,
I had similar issues, but note 872388 solved my problems. I am also running without table switch.
-Regards

Mail app-cannot delete messages error message

Moved top Lion and am ditching Outlook 2011. Started with my POP account to get comfortable with the interface. All working as anticipated.
Long term goal was to move to IMAP and I did so. Now when I try to delete anything with the short cut I get
"The message Food Pantry-January could not be moved to the mailbox (null) The destination mailbox (null) does not allow messages to be moved to it"
Sounds funny. I can drag items to Trash>On my Mac and then delete without issue.
Seems that this is a permissions thing but I am not sure where to look.
Also with this message on the screen and clicking Mail>Preferences I got a very quick kernel panic. Reported to Apple on restart and am working this note with all systems seemingly running OK.
FWIW. This was a migration from old MBP to new MBP. Never used Mail in old MBP so the experience started with a fresh data set.
Thanks

Solved...
It is the setting in Mail. Preferences>accounts>mailbox behavior.
My case the trash items were selected which I interpreted as allowing things to be deleted.
In fact it is the opposite. Deselcting the items now allows me to delete using the shortcut.

Cannot delete messages only on Handheld = Unacceptable!

A very important feature is no longer possible on BB10: Deleting on Handheld only.
The option to decide to delete on Handheld or both was very important to me. Now it's gone. Why removing features from previous versions?
This is unacceptable.

ActiveSync devices are meant to mirror the email server. Rather than delete them from the device you could file them in folders.
The option to delete just on handheld doesn't exist on ActiveSync devices.
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Cannot delete messages and email accoun ts

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I have exactly the same problem on a 3-week old 3GS. Started yesterday after 3 weeks of trouble free use. Have tried everything suggested in this forum but problem still exists - can't delete old email, can't read new e-mail, resorts back to main screen after about 10 seconds showing all mail still there (even if I do manage to delete a couple before it crashes) and no "Sent" or "Trash" boxes anymore.
I too have the new 3.1 software AND was OK until I had MailDaemon return an incorrectly addressed e-mail!
Off to Apple Store today to seek help from a "Genius"...........watch this space................

All of a sudden, I cannot delete entries from mailbox?

This AM I could delete unwanted messages from my e-mail - now I cannot delete messages. Any suggestions as to why or what to do?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Cannot delete messages

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