Cannot delete multiple email messages on my Perl - HELP

I have a feeling that I am behind this issue, but I am stuck to even get a clue where to get started.
I have a Blackberry Perl 8130 and have used the Shift key to highlight multiple messages so I can delete them en masse.
Recently, I upgraded my Opera Mini 4.1 to my device and then decided to install the Google Maps application.
Well, after installing these items, I found that I could no longer use the Shift Key to assist me to select multiple messages for deletion.
I have uninstalled Opera Mini and will uninstall Google Maps next. My main concern is that whatever setting was affected will not be changed back.
Is anyone on the board familiar with this issue? Is this a setting that I can reset manually?
Thanks in advance for any and all responses.

I have had my 8130 for less than 2 months and was also completely at a loss on how to do this. Thanks! Kudos!

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