Cannot delete users from Catalog Manager

We're trying to delete users who no longer have access to OBIEE from the Catalog Manager. When we try we get an error saying access denied for user to path /users/[userid]... I know we can go out to the file system and manually delete the folder but we would like to use the Catalog Manager for this so that we can delegate this to our security staff.
Is a configuration setting wrong somewhere? It fails with users who have been granted admin rights as well as for the administrator id.
Security is configured with Hyperion Shared Services via an initialization block This is working fine. When we add a user to a group in Shared Services, the user catalog is created when the user logs in. We just can't get rid of it after removing the user from the Shared Services group.
We are running everything except the Admin Tool on AIX.
Thanks.
Jerry

I'm not sure I understand.
My system is configured to use Hyperion Shared Services for authentication. We do not create users in OBIEE. We create groups in OBIEE and assign them privileges. We then create the same groups in Shared Services. We add users to the appropriate group in Shared Services. When the user logs in, their user folder is created. When we need to remove a user's access, we take them out of the Shared Services group. We then want to delete their user folder in the catalog. We log in as an admin (we even tried this with the Administrator account), but we get the error.
Is there any way to delete users via OBI Presentation Services > Administration > Manage Catalog?
Thanks.
Jerry

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Cannot delete users from the Central Management Console

I cannot delete users from the Central Management Console. I'm logged in to Enterprise as administrator but still get the following error:
There was an error while writing data back to the server: Sorry, you do not have the right to 'Delete objects' (id - 22) for 'koberg' (id - 725415). Please contact your system or permissions administrator if you require this right.
Thanks in advance for any help on this matter.

Oops, my mistake, sorry. Ok, so the Administrator cannot delete user koberg.
Check top level:
Logon to CMC, browse to Home > Settings and select the Rights tab. These are your top level settings. Factory default will show only Administrators and Everyone. Select the Net Access "Advanced" for the Administrators group. NB: Do not select these group names links - they will jump you out of the top level! On the Advanced rights page, ensure the right to "Delete objects" is explicitly granted.
Then set for the Users top level folder:
In the CMC, browse to Home, and select Users. Select the "Rights" button. Again - NB: Do not select these group names links - they will jump you out of the Users top level folder! Set the Administrators group to "Full Control". Save.
That should be all you need. However, there is a possibility the previous admin was busy setting security not only at the account level, but on groups so we need to verify the user:
In the CMC, browse to Home, and select Users. In the User list, select koberg. In the koberg account page, select the Rights tab. If the Administrators is not set to (Inherited Rights), make it so, and when you select the "Update" button, you should see the Net Access update to "Full Control". If this is the case, you should follow these steps on each account and accomplish this.
And if you still can't delete it, verify the groups:
In the CMC, browse to Home, and select Users. In the User list, select koberg. In the koberg account page, select the "Member of" tab. Note all groups koberg is a member of. Then in the CMC, browse to Home, and select Groups. Select the name hyperlink for the group(s) that koberg belongs to. On the group page, select the Rights tab, and ensure the Administrators have (Inherited Rights) - Full Control on all of these, also. If not, set it.
Finally, I know you inherited this, but let's overview some basics of simplifying your deployment administration. Follow these guidelines, and your administration life will be so much easier.
1. The Everyone group should never have any subgroups. Ever. All accounts on the system are a member of the Everyone group. Adding subgroups to the Everyone group is redundant.
2. For simplicity's sake, Application level access should be set on the Adminstrators Group, and the Everyone group. I know there are customers who add groups to application rights. I don't understand why users would have an account on the system if they are not allowed access to InfoView, but it's your system.
3. From a report object perspective, the Everyone group should be set at the top level to "No Access". This will result in them having no rights on anything at all. You break this inheritance at the application level to give them access to InfoView and other apps. On folders and objects, you ADD groups, then assign (ADD) rights as desired.
4. If you can help it, never explicitly deny a right to any user or group for any object or application. Explicitly deny overrides any other setting. If a user belongs to group A and group B, and group A is explicitly denied a right, you can explicitly grant it for group B or the user all day long, and it will still be denied. Always try to put yourself in the position of adding groups/users, and adding rights, then inheriting as far down the folder tree as you can.

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nw 5.1 server sp2a
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Doru,
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Cannot Delete Articles from Data manager..

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WHile delting record s from Data Manager I am getting Error
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Vinny

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Just so everyone can stop with the warnings, we do NOT regularly delete users from the UserInfo table and fully are aware of the problems behind it, which is why it is so rarely done. But at times, you have to do what you have to do to help a customer, you
know? This one user is the only one that was removed from the UserInfo table, but there are a few other users that are also deleted (from SharePoint, not manually from UserInfo) that are still showing as well. This one user included.
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People Picker. Mailbox is gone from Exchange, User deleted from SharePoint, User deleted from Active Directory. Is there no cache someone could point me towards that People Picker might store information in.
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Message was edited by: lkern

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Cannot delete users from Catalog Manager

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