Cannot detect time capsule

My computer can no longer detect my time capsule despite factory reset and reboot of computer Neither in finder or airport utility. Is my time capsule malfunctioning?

Continuous amber is bad.. basically means a dead hard disk and the TC cannot boot.
If it is under warranty or applecare return to Apple for replacement.
Otherwise you can open it and remove the hard drive.. Replace the drive or just run the TC without..

Similar Messages

Cannot see Time Capsule for backup but internet perfect A

I've seen other posts about time capsule problems and most talk about wireless dropout and loss of internet connectivity. My situation is almost the reverse:
Full airport strength in menu bar. Full access to internet sites on at least one computer. Cannot see Time Capsule via Airport Utility or in Finder on any computer. Time Machine backups fail (marked as Delayed in menu bar item).
If I reboot (via unplugging) the Time Capsule, it shows up again in Airport Utility and backups are successful. This has happened three times now. I think the first time was prior to upgrading the firmware. The second two times were after the Time Capsule firmware upgrade. In the second two instances, it looks like the backups run for about 12-13 hours, every hour. No problems. Then, they drop out. Yesterday, it ran from 8:30 AM until 9 PM.
I've got two Macs (a Powerbook G4 and a MacBook Pro), each running latest software updates (security, 10.5.2, etc.).
Unplugging (rebooting) my Time Capsule each day is not an option. That's partly why I moved from an ancient LinkSys router that always needed to be rebooted since we lost local and internet access. Any help is much appreciated!
Cheers,
Drew

Have you set up the TC with user accounts??
Most people just use the TC password..
I have done very little with user accounts on the TC.. it seems fundamentally wrong headed to me.. If you have a domain controller with everyone using accounts to login that is fine.. and the TC would then exist in connection to the domain controller.. but it is a home device and there is no function to all that.
What will happen if you change over to standard security or even turn on the guest account I am too scared to suggest as you may not easily get connection back again.. The TC certainly displays a warning going to accounts.. I am not sure of warnings going away from accounts.
If you didn't setup the TC, do you have admin access to it??
Perhaps I am assuming too much before you tell me everything. But I may suggest things you don't want to try.. unfortunately I cannot say this will work.. the issue is widespread across the Mountain Lion TC combo and I have yet to see Apple suggest a solution or even fess up there is a problem. Daily reboots are just simply now a part of the scene for all windows and Mac users.
Is the TC the main router for the network.. 1 hour is not default lease in the TC and very few people even know how to change it.. standard is 1day. I would consider 1hr adequately short for all arp tables to be kept up to date.. the computer should be seeking new lease at 30min.. ie half lease time.
If the TC is bridged an not controlling the network.. that can contribute to the issue.
Setting a static IP on the TC if it is bridged my help.

What does unable to print, cannot find time capsule mean?

What does unable to print, cannot find time capsule mean?

It is a communications error, read the posts to the right "More like this" maybe you will find some info there.

Cannot add time capsule to network wirlessly

cannot add time capsule to wireless network

You can do it easily by loading 5.6 utility into Mountain Lion.
Here is a method. You can find others if you search or google around. Most use Pacificist which is paid software whereas this is free.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.
5.6 utility has more controls than later v6 utility.
Apple moved these things to the automatic area.. but they do not always work.
Go to the wireless setup..
Hold down the option key when you select wireless mode.
There is the option, join a wireless network.. you can use it.
Please note the following.
1. When you join a wireless network, the TC will become a dumb client. Ethernet will turn off.. wireless AP will turn off.. it is simply a disk connected by wireless.
2. Backups will now be over the main retwork wireless and it will be extremely slow.. that is why it is a hidden option .. it never worked well. The TC is designed to be used by ethernet.

I cannot get time capsule back "on line" (green)

I cannot get time capsule back "on line" (green); tried reset button; tried unplugging everything; comes back on flashing amber, won't get back to green; computer now can't find my network.
what now?

Ok.. we still need to know how are you connected to the TC.. YOU not the cable side.. the YOU side.
Are you using wireless or ethernet to your computer? If not please plug in ethernet and turn off the airport in the computer.
Now reopen the airport utility.. can it find it..
If not press the reset on the TC for 10sec.. until the led on front flashes rapidly.
The AU should now find the TC.
Make sure you leave the TC in router mode.. unfortunately the later AU tends to bridge the TC without permission from you.. one of those extra helpful things Apple did.
If you are still on Lion download and use 5.6 utility. It is far superior.
http://support.apple.com/kb/DL1482
You can also load it into ML but it is tricky.
https://discussions.apple.com/thread/4172563?start=0&tstart=0
Apple have removed useful functions and ease of use.. although I guess they would disagree with the later.

Windows Vista cannot see Time Capsule

I had a network setup via Time Capsule with iMac, Macbook Pro and PC running Vista Business. I have lost internet connectivity on the PC and Airport utility cannot see Time Capsule. The PC is connected to Time Capsule via etherenet. How can I fix this?
Message was edited by: doulos
Message was edited by: doulos

ONE PROBLEM THOUGH. I believe ONLY PROFESSIONAL versions of windows have the local policies acceptable. This means all of us using HOME editions are screwed.
Home Edition users would have to perform a Registry edit as follows:
1. Open registry editor (ref: Start > Search > Enter: regedit)
2. Browse to HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Lsa
3. Create a new DWORD value with the following properties: NAME = LmCompatibilityLevel & VALUE = 1
4. Restart your PC and try the connection again...

Cannot join time capsule airport network from iPad 2 or iPhone 4

I have recently setup a new time capsule airport base station network with my new iMac (27-inch, late 2012) running OSX 10.8.2. Wi-Fe network works fine for internet access and printing from the iMac but I cannot join the wi-fi network from our iPad 2 or iphones. The network is seen in the wi-fi setup when wi-fi is turned on with the ipad and phone but does not establish a connection. An IP address and subnet mask show under the DHCP settings but the connection is not established. (Continuous revolving wheel).
Any help would be appreciated.

The airport utility in Mountain Lion is a toyland version.. see bottom of post for installing v5.6 which improves the ability to actually make the TC do what you want.
For whatever reason the iphone/ipad seem sensitive to wireless channels.. which Apple auto rotate.. I think it is bluetooth connection stuff.
Anyhow jump in and set the following.
Wireless should have strictly SMB names.. short no spaces, pure alphanumeric.
Use WPA2 Personal security.
Lock the wireless channel for 2.4ghz.. try in the following order.. 11, 6, 1 (those are the only non-overlapping channels) you can try in turn for which is best but if 11 works well stick to it.. Outside USA you can also use 13.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.

Mountain Lion cannot access Time Capsule

Hello,
I just finished installing Moutain Lion and trying to access my things on Time Capsule.
I cannot do that. Migration Assistant is saying that some backup could not be accessed, accesing by Time Machine prefs paneldoesn't work (operation can't complete, error 6584), mounting the sparsebundle file is impossible because of a "ressource temporarly unavailable", mounting with disk utility doesn't work either, copying the sparsebundle on my desktop is saying I have "no permission" to do that, but when I right to show the package content of the sparsebundle, I can see a lot of 8.4MB files who are I guess my backup..
Can you please exlpain what I have to do ??..
Thanks
George

Hello again, I finally manage to acces TC and I'm busy copying my sparsebundle file on my desktop..
When I will have that, does anyone can explain how I can acces and recover my things on it ?..
I have 100s of 8.4MB files in it, how do I get my folders ?..
Does anyone can tell that ??..
Thanks in advance.
G78

Windows 7 airport utility will not detect time capsule

Hi, I have a current generation time capsule and I am having problems connecting to my Windows 7 home premium PC. The time capsule connects and works perfectly using my Macbook. My set up is this: DSL router conected to the time capsule via ethernet cable. I can get the time capsule to pick up wireless and connect to my PC, but upon opening the airport utility it will not detect the time capsule at all. I have trolled the internet for about 3 hours trynig various things, none of which have worked. Has anyone had this issue and resolved it?

The airport utility has nothing whatever to do with disk access.
It helps having bonjour available in the computer. And the utility should be able to bring up TC setup.. although as noted.. apple have already bypassed windows as it is too old. The new TC requires v6 utility.. the version for windows is 5.
None of that is relevant to opening the TC hard disk.
-If this is not the case, can you please advise on how to access the storage on a windows 7 PC
Did you follow the instructions from my previous post.
Open your windows explorer and type into the address bar,
\\TCname or \\TCIPaddress
Where you replace TCname with the actual name of the TC.. your nice new short SMB compatible name.
Or use the IP address of the LAN on the TC.. by default 10.0.1.1
If you did this and it failed, you need to ping the TC by name and by IP address from command window..
Does the TC respond to pings??
If so it should be able to open the TC disk.. but you will probably have to use the IP address not the name which is likely illegal.
I also mentioned the issue of SMB names..
Please tell me what is the name of your TC as you set it up in the Mac..
Does it look like this.
Fred Blog's Airport Time Capsule.
If so it is too long.. it has spaces and it has an illegal character.. from windows the name should be short, no spaces and pure alphanumeric.
Please reset the TC to factory and start again.. you can use the airport utility in the Mac.
Do not use apple suggested names.. which are WRONG.
Use names like TCgen5
And for wireless TCwifi
Then try again with the windows.
If you continue to have issues, try using ethernet to the computer from the TC instead of wireless.
Make sure ipv6 is on and set to link-local or the PC equivalent of that.. I will need to look that up.

Time Machine can not detect Time Capsule

I have set up time capsule and started the first back up - when I came back there was an error message stating that the backup failed. I then tried to start again but the backup would not begin, I then reset my computer but TM could not detect TC as a backup disk. I have reset TC about 20 times but nothing is working. Can anyone help.

Make sure you have installed the latest Airport Utility from the disc that came with the TC(5.3) and that when you open Airport Utility that it is actually 5.3
Try to also rename the TC to something that doesnt have an apostrophe(if yours does).
Reboot everything and try again.

Time machine cannot see time capsule event though I have a green light

I have a green light on my time capsule but time machine on my macbook pro cannot no longer see the time capsule. i have gone through the procedures to find it and reset the time capsule, only again to get to the solid green light stage but time machine still cannot see it.
can anyone tell me what i am doing wrong? Thanks

I had the same problem this morning. Anyone have any ideas?

Time Machine unable to auto-detect Time Capsule as Backup Disk

Hey all!
I just got my new 500GB Time Capsule today. I'm able to connect to my wireless network via TC but am unable to back up any of my computers (2 MacBooks, 1 iMac) through Time Machine onto TC. In fact, Time Machine doesn't even auto-detect my TC. I've just updated all my software. I haven't checked if my MacBooks are able to print wirelessly via TC yet.
Anyone able to help?
Picture of what I see when I open my Time Machine preferences:
http://i99.photobucket.com/albums/l319/chuyun-/Picture1.png

File Sharing was already enabled when I went to AirPort Utility to check, and the Time Capsule disk wasn't visible under Shared. Thanks so much anyway skorpien, your help was much appreciated (:
I called up Apple Support and it's all fixed now, including the printer (:
So just in case anyone ever encounters the same problem as me, here's what the friendly guy said over the phone:
1. Go to System Preferences (Apple Logo/System Preferences)
2. Click on Time Machine and switch it on, a window prompting you to choose a Backup disk should appear.
3. If your Time Capsule isn't listed, click on "Set Up Time Capsule". (If that option isn't available, update your software before trying again)
4. The AirPort Utility window should appear with your Time Capsule listed on the left. Click on your Time Capsule, and then on "Continue".
5. Enter your Time Capsule Password, verify it, and then click on Continue" again.
6. If you already have a wireless network (like me), click on the first option, then continue.
7. If your wireless network requires your router to be connected to the phone line, choose Option 3 "I want to connect Time Capsule to my network using Ethernet to extend my current network or create a second network".
8. A list of previously used networks will appear. Choose the one you would like to extend (i.e. the wireless network you use at home if your Time Capsule is for home use).
9. (Because I'm currently backing-up my data, I'm unable to give exact instructions from that step onwards as it'll disconnect my back-up. Sorry!)
Finish up the last few steps (they're quite self-explanatory), and go back to your Time Machine preferences (Apple logo/System Preferences/Time Machine)
10. Switch the Time Machine on again, the window should appear again with your Time Capsule listed.
11. Click on your Time Capsule and then on "Use for Backup"
12. Your Backup starts (:
As for printing, once you've done the above steps...
1. Go to Airport Utility (Applications/Utilities/Airport Utility)
2. Double click on your Time Capsule, then click on Printers.
3. If your printer is switched on and connected to your Time Capsule, it should be detected automatically.
4. Click Update and you're done! (Do the same for all other computers you want to print wirelessly with)

Airport Utilities doesn't detect Time Capsule

I plugged in my Time Capsule a while ago, but have been too busy to figure out why it wasn't connecting until now.
The light fashes amber constantly and we've tried connecting with an ethernet cord, and it still won't detect the time capsule.
Any ideas or a faulty machine?

What are you plugging it into??
Make sure the ethernet is set to auto IP .. if it still fails to pick up and address, make sure you plug into the LAN port of the TC not WAN. Try another ethernet cable. Make sure the connectivity leds go on, both the TC and the computer it is connected to.. ie you should see green .. lots of green.
If no go, hold in the reset button until the led flashes rapidly and the TC will reset to defaults and see if it now works.. no go, then it could be faulty. Take it to an apple store genius or local supplier and see if they can test it.

Time Machine cannot find Time Capsule after turning auto backups off

2010 macbook 7,1 OSX 10.6.8. Brand new rev.4 Time Capsule 2TB (MD032LL/A) just bought yesterday.
Everything set up just fine and wireless is working. Backups are working.
Issue is that as soon as I turn the Time Machine slider to Off (I can turn it back to On at this point, doesn't matter once it's been in the Off position) in TIme Machine preferences, then try and Enter Time Machine or do a backup, it cannot find the Time Capsule (says cannot find backup volume or such). I have to reselect the drive even though it's icon is showing right on the preferences screen. A reboot will enable it to find the Time Capsule without my input.
If I leave Time Machine turned on, the backups run fine and I can enter the Time Machine. It is turning off Time Machine that triggers the issue.
Tried the following:
-Rebooted Time Capsule
-Made sure Time Capsule name is less than 27 characters (it is 19)
-Firewall is off
-Filevaullt is off
-Booted into Safe Mode
-Repaired permissions
-Trashed TIme Machine plist
-Updated OSX
At this point I called Applecare and they had me send them a capture of my TIme Machine data and will get back to me Monday.
Oddly, my 10.5.8 iMac G5 2ghz is working fine with Time Machine and does not have this issue. I can turn Time Machine off and on all I want and it can find the Time Capsule with no problem.
Thanks for any help.

Apple is still working on the issue but I have now noticed that I cannot VNC into my work PC anymore. I get a "Could not connect to server, connection refused:5900"
I am using Chicken of the VNC and it worked fine until I got the Time Capsule. I know that 5900 is the port used for something and this sounds like it is related to the Time Capsule.
I can't help but think this is also related to the "Cannot find backup disk" message from Time Machine. This all sounds like the Time Capsule goofed up the works here.
Also, I now have tons of reports in the console of it not being able to count items in a file at system/library/StartupItems. That folder is NOT there. Which is why I assume the errors. I have seen a few other reports and people are just restoring the file from Time Machine or making it via command line with admin. When I go back far enough in Time Machine, the file IS there but has nothing in it.
I asked Apple about that too and they checked a 10.6.8 computer and it had the file so not sure what is up there. Not sure if it was 10.6.8 update or the bunch of iTunes, etc that I did after that.
Have not restored that file yet, will wait to see what they say about the Time Capsule mess.
Any ideas on restoring my VNC connection?

Airport Utility won't detect Time Capsule

I have two airport expresses that broadcast my wireless network. I recently bought a 500 GB TC, and installed the included software. I took the ethernet cable from my Airport Express and plugged it into the correct port on the TC. It flashes amber. When I open Airport Utility, it can only detect my two airport expresses, not my TC. The instructions make it seems like it should just pop up when Utility scans for wireless devices. How do I get my TC to appear on the list so that I can set it up via Airport Utility?
Thanks

In order to help AirPort Utility find the Time Capsule, connect an ethernet cable from one of the LAN <-> ports on the Time Capsule directly to your computer.
Restart the Time Capsule if needed.
Once you have Time Capsule configured correctly, you can reconnect the other devices as necessary.

Cannot detect time capsule

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