Cannot dial extension number

Hey guys,
I've been trying to dial an extension number on an automated system but when I dial it does nothing, i get the tone, but nothing more. Does anyone know how to fix thi? I have iOS 8.1 and the latest version of skype, it's annoying because I'm wasting my credit on this.
Thanks.

Sirs SKYPE
Same here. I use Windows 8 64bit ans latest version of Skype.
It is simply a waste of time and money.
How can this be fixed? I looked for an official reply in forums but nothing yet.
Thanks.

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