Cannot display images after updating SSL certificate

Hello All,
With the changes in SSL certificates (no support for .local domains in public certificates), I had to update the SSL certificate used for our Exchange 2010 Server. We are a small organization with a single server running Exchange Server 2010.
There were some articles about how to change the URL's within Exchange to use the public (not .local) domain names. We followed these instructions and now, when a user using Outlook sends an e-mail with an image embedded to other users in the domain,
they see a placeholder for the graphic with the text "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location." . This is causing a great
deal of concern to the users and I cannot find anything on how to fix or even troubleshoot this issue. Any assistance will be greatly appreciated.
Thanks in advance,
Allen
Long time IT professional always learning the new stuff! Thank you for your assistance.

Hi,
According to your post, I understand that client face an problem “The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location” after change SSL certificate.
If I misunderstand your concern, please do not hesitate to let me know.
Do you see the "page cannot be displayed" error only from your DC server or also from a Windows 7 client machine? What browser do you use and what version?
Please run “certutil –store” command from a command to verify that the certificate is correctly installed in the certificate store. Also run “certutil -store my” to check the certificate from CA.
If the certificate is already installed, please refer to below link to check the value of Cache in registry:
https://support.microsoft.com/en-us/kb/2753594
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support

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According to your post, I understand that client face an problem “The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location” after change SSL certificate.
If I misunderstand your concern, please do not hesitate to let me know.
Do you see the "page cannot be displayed" error only from your DC server or also from a Windows 7 client machine? What browser do you use and what version?
Please run “certutil –store” command from a command to verify that the certificate is correctly installed in the certificate store. Also run “certutil -store my” to check the certificate from CA.
If the certificate is already installed, please refer to below link to check the value of Cache in registry:
https://support.microsoft.com/en-us/kb/2753594
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support

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