Cannot down load Adobe Professional that I paid $45 to Techsoup to access

The download instructions went to an old email address that is no longer working. I need the information to download Adobe Pro sent to
[private information removed by moderator.]
Frances

Hi nsbe,
If you have the serial no.with you then you can download Acrobat from the link:Download Acrobat products | Standard, Pro | XI, X
Else,you need to contact our chat support:http://helpx.adobe.com/x-productkb/global/service-b.html to retrieve the serial no.if you have registered the software.
Regards,
Florence

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HT203167 I ordered and paid for a movie without being on wifi or connected to my laptop. I have not been able to down load the movie that I paid for so how do I get it down loaded?

I have a couple of questions. I down loaded a movie when I was not hooked up to wifi or connected to my laptop. I was charged for the movie but I have not been able to down load it or find it anywhere in my account.
Question:
1. Where do I find this movie and how do I get it down loaded to my I Pad?
When I signed in to ask this question I had to go through a lot of sign in problems and also create a user name that is completely different that any of the sing in information that I have used previously. Which create a lot of questions:
1. Why did I have to create a user name that I never had to do before?
2. Will this change the sign in process in the future?
I will appreciate the answers to these questions
Thank you very much.

yes it could well do if your bank thinks there is something going on that is not from you they will block it. I have had this problem before, I would of thought they would of phoned me but they don't do that.
If I was you I would go to my bank make sure they are not doing anything like that. If they say it's all fine then i would phone up apple them self or go into my local apple store, as they should be able to look at what there servers are saying why it's not working.

Cannot down load adobe xi with windows 8

down load won't work with windows 8 only get a open or save on no run for download exe

Where are you downloading from? If you have purchased the software please see http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ for information on how to download and extract your purchased software.

Cannot down load Adobe Pro

Every time I try to down loaD AdobepRO (TRIED NOW 6 TIMES) i GET 42% down loaded then I get an error about the C++ programing language and the program will not finish down loading. I am then told to unistall the Creative Cloud then reinstall it and try again. How can I down load the program I bought and paid for? All I have to show for this is an error about C++ programing language. I am running Windows 7 I have an HP.

Hi JanetLanci ,
Thank You for posting on the forums. Kindly post the exact error message with the Operating System details.
Thanks,
Vikrantt Singh

Cannot down load mandatory update for version 2.3.0.0 adobe air for adobe_com error 16820

cannot download mandatory update 2.3.0.0 adobe air for adobe_com error message 16820

it turned out that the "acrobat_com" that I was trying to update, was so
outdated that adobe was no longer supporting it, there fore I got the
error message when I tried to do the "mandatory" update. It had to be
uninstalled, and then the new one installed from the Adobe web site.
Thanks for your interest and your attempt to help me.
Date: Mon, 28 May 2012 21:33:57 -0600
From: [email protected]
To: [email protected]
Subject: cannot down load mandatory update for version 2.3.0.0 adobe air for adobe_com error 16820
    Re: cannot down load mandatory update for version 2.3.0.0 adobe air for adobe_com error 16820
    created by Pat Willener in Downloading, Installing, Setting Up - View the full discussion
Can you try to download the latest AIR runtime from http://get.adobe.com/air/ ? Make sure all applications are closed when you run the installer.
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4446558#4446558
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     Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

I've down loaded adobe flash player but when I try to veiw video on firefox I'm still told that I need adobe flash player. How do I get firefox to see the flash player download?

I was trying to view a video I uploaded to facebook using firefox. The system told me to down load adobe flash player. I did but still get the message that I need to down load flash player. How do I get firefox to see the down loaded adobe flash player?

by installing from within Firefox, Internet Explorer has its own version (Active-X).
Make sure you are starting in the correct place for Flash
* http://www.adobe.com/software/flash/about/
If you want to read PDF files in you browser, you might also want
* http://get.adobe.com/reader/
After the download,
#bring up the download manager ("Ctrl+J") and start your installs. As soon as the install comes up,
#close Firefox with '''File > Exit''' or "Firefox" button > Exit. Give Firefox some time to close.
#If install does not proceed, '''terminate "firefox.exe"''' and '''"plugin-container.exe"''' from the "Processes" tab in the Windows Task Manager.
#* Windows 7 shortcut to the WTM is "Ctrl+Shift+Esc"
#* or on any Windows system from "Ctrl+Shift+Esc" then choose Windows Task Manager.
#*Make sure that "firefox.exe" is no longer running -- if it is still running then terminate it by selecting the use "End Process" button or from context menu, and do the same for "plugin-container.exe" if it is found there.
#proceed with the install.
'''Warning''': this is the Adobe site and they have chosen to to provide crapware along with their own product. Only install the product you were planning to install. Do not install additional products: including -- "Free! McAfee Security Scan Plus" or "Google Chrome". Installing Google Chrome on your own and installing it because it is offered on the Adobe site are two different things.
Find updates for your installed plugins at http://www.mozilla.com/plugincheck/ mozilla.com/plugincheck
-- best to use Adobe's site to really see if their plug-ins are up to date.
Please fix your caps lock or read what you type, do you think anybody could read my answer if I typed in all caps.
If the above fails to correct the problem, I would try uninstalling Adobe Flash from your system entirely first, from the control panel then "Programs and Features".

PLEASE help me!!! I,ve been all over looking for help/store or whatever to down load adobe flash player to open a certain website. I need that app or something similar. I am a first time iPad user and not that swift on a computer either

Please!!
help me down load adobe flash player or something similar for my iPad. I want to open a certain website and it's required. I don't know where to go. i am a first time iPad user and not to swift on a computer either. Thank you

Allan Eckert wrote:
You are going to have to get Steve Jobs to change his opinion about Flash which will be like getting a Baptist to drink beer, next to impossible.
Allan
Funny you mentioned that analogy... because John the Baptist was a heavy drinker... (could steve jobs be secretly accessing flash content on his ipad?)

I cannot down load Yosemite from the App Store. It keeps saying there is an error. I have Mavericks installed now. Can I download Yosemite anywhere else besides the App Store?

I cannot down load Yosemite from the App Store. It keeps saying there is an error. I have Mavericks installed now. Can I download Yosemite anywhere else besides the App Store?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
☞ The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

WHY CAN'T I DOWN LOAD ADOBE FLASH ON MY IPAD

Why am I not able to down load Adobe Flash on my Ipad 2?

Flash is not, and probably never will be, supported on the iPad : http://www.apple.com/hotnews/thoughts-on-flash/ . Plus it would be up to Adobe to make a version of their flash player that works on iOS devices - something which they have never managed to do and which they have now given up on trying to do.
Browser apps such as Skyfire, iSwifter and Puffin 'work' on some sites, but judging by their reviews not all sites. Also some websites, especially news sites, have their own apps in the App Store, so your could try checking there for your sites (and there is the built-in YouTube app).
There is a search field on the right-hand side of this page - if you want more info use that and you'll get hundreds of other threads on the subject

I cannot down load Facebook

I bought a new iPad and cannot down load Facebook ,or using genius to install all my previous data from old iPad.

Not so good Christmas for your new phone. Nothing will work withou Blackberry internet service Plan. Facebook will work on Wifi Download Mini Opera for browsing Otherwise Get that Plan activated and Pay more.

I have aproblem down loading ADOBE READER can you help

I am having difficulty in down loading ADOBE READER can you advice the course of actio I need to take to down load this programme
Thank you for your assistance
Raymond G Whysall

You can try using the full offline Reader installer from
http://get.adobe.com/reader/enterprise/

I am having problem to down load adobe 10.1 what should i do

i am having problem to down load adobe 10.1 what shold i do?

You can start by telling us a lot more detail about where and how you are trying to download Reader and exactly what happens.

Why can't i down load adobe air

why can't i down load adobe air?

Hard to say. Why don't you tell us your OS, and how you are trying to download it, and what if any error messages you are getting.

Hi I have got a problem where when I'm on safari i get these virus pop ups asking me to down load this and that and i don't know how to make them stop.

Hi I have got a problem where when I'm on safari i get these virus pop ups asking me to down load this and that and i don't know how to make them stop.

Click here and run Adware Medic.
(113236)

HT5312 How do I find pass word to old email address has I cannot down load any apps as it asks for old pass word

How do I find pass word to my old email address has now I cannot down load any apps because I have changed my email address

That's because apps are DRM protected & tied to the account used to originally obtain them. They cannot be transferred to another iTunes account. You can contact iTunes support, explain the situation, and request they add these apps to the download queue of your new account:
http://www.apple.com/support/itunes/contact.html

Cannot down load Adobe Professional that I paid $45 to Techsoup to access

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