Cannot download a purchased Photoshop Essentials 10

I have purchased Photoshop Essentials 10. When I click on the download link on my order page I get the following error message:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; .NET4.0C)
Timestamp: Mon, 23 Jan 2012 07:12:51 UTC
Message: 'target' is null or not an object
Line: 2728
Char: 29
Code: 0
URI: https://www.adobe.com/include/script/jmvc/bin/adobe.account.js
I am running Windows 7 Professional 64 bit, IE 8. I currently have Photoshop Essentials 8 installed. Any suggestions?

Hi,
I believe you are referring to Photoshop Elements 10.
Please try using a different browser and try downloading the application and let us know if it solves the problem.

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