Cannot download account in Migration Assistant as person is a File Vault User!

I just received my iMac back from the Apple Store with everything brought back to scratch and the operating system (Mountain Lion) reinstalled. I was trying to re-install two accounts which belong to my wife and I. Everything went well for mine but the one which belongs to my wife didn't appear. It was only when I went back into the Migration Assistant that it showed all the boxes ticked except for my wife's which was hidden the first time around and it said it couldn't migrate hers because she is a File Vault User.
I am no expert and if I set her up as a File Vault User it was in error. I would be very grateful if someone could spell out in detail, step by step how I can migrate her information unless it is lost forever! 
Many thanks

The easiest way by far to handle this would be to do a full-sytem restore.
OS X Mountain Lion: Recover your entire system

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