Cannot download adobe premiere elements 12 from card

I got given adobe premiere elements as a gift and the serial number does not work

http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Mylenium

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Downloading Adobe Premiere Elements 10

Hi, I received the link to download Adobe Premiere Elements 10 from your team (http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html). I downloaded the Windows 64 bit version (two files) and I am receiving the error message "the file archive part of Adobe Premier Elements 10 is missing. Please download all parts". How can this be resolved so that I can download and access the software?

Download this file: PremiereElements_10_LS15_win64.7z (this will take a long time) and wait for it to finish, then
Download this file: PremiereElements_10_LS15_win64.exe (this will download relatively quickly)
Put them in the same folder if they are not, already.
Do not unzip the .7z file, just leave it alone.
Run the .exe file and it’ll see and extract the .7z file, itself, then start the install process.

I filled up the form to buy Adobe Premiere Elements 13 from Kolkata, India, but i cannot buy- Why?

i filled up the form to buy Adobe Premiere Elements 13 from Kolkata, India, but i cannot buy- Why?
i use Windows 8 and i am already using the Trial of the software.
contact in [email protected]

i filled up the form to buy Adobe Premiere Elements 13 from Kolkata, India, but i cannot buy- Why?
i use Windows 8 and i am already using the Trial of the software.
contact in [email protected]

Error message when downloading Adobe Premiere Elements 11

When attempting to download the Adobe Premiere Elements 11 from the cd, I'm getting an error message that reads: "The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again".I'm using a Windows 7 Operating System. When I attempt the download again, I get the same error message.

Curtis Baughman
Many of us have encounted this issue. The problem is not confined to a particular version or computer operating. Many homemade remedies and scientific ones have worked for some and not others. The most recent fix was offered by an ID by the name of Maud Barbara and seems to have been the answer for that user and at least one more.
Maud Barbara's fix can be found at the end of the very long thread on the subject found
http://forums.adobe.com/thread/1121947?start=40&tstart=0
The rough Google Translate went
Hello
I had the same problem as you and I just d have the solution:
go to C / program files (86) / common files/OOBE
Rename OOBE by OLDOOBE
and your problem is resolved
You can reinstall the software
What worked for me in this case was none of the above. How I and others navigated this installation problem is documented in the thread cited.
We look forward to your results to see what turned out to work for you.
Thanks.
ATR

I cannot download Adobe Photoshop Elements II?

I cannot download Adobe Photoshop Elements II, everytime I try, it says "Below mentioned application has failed to install:Shared Technologies," what can I do to get this program to install?

Try http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_

I cannot install Adobe Premiere Elements 11

Hi, please help. I cannot install Adobe Premiere Elements 11 on my laptop, I run IE10, I disabled my Anti-Virus software and inserted the Elements DVD. I click on 'Install Adobe Premiere Elements 11', I then select 'English (United States)' from the list of languages. It then starts the 'Preparing to install' process and states that it is 'Configuring Windows Installer'. However, I then get a 'Windows Installer' text box appear, with what appears to be lots of HTML text inside. I click on 'OK' at the bottom of the box and then it just returns to the first screen again. This is very frustrating and I cannot work out what is going wrong with the installation. I installed Adobe Photoshop Elements 11 from the same DVD with no problem

Thanks again, okay, so I click on the 'Install Adobe Premiere Elements 11' and then I select 'English (United States)' from the drop down list of languages -
The next screen shows that it is 'Preparing to install' and I see the following box -
and then finally it brings up a 'Windows Installer' box, however, when I click on 'OK' it takes me back to the first screen again -
Any help or suggestions would be mucgh appreciated becaue at the moment I feel as though I have wasted my money
Many thanks

I downloader Adobe premiere Elements 9 because computer crashed. Don't have serial number anymore. How do I obtain it?

I downloaded Adobe premiere Elements 9 because computer crashed. Don't have serial number anymore. How do I obtain it?

tamod
What computer operating system is involved? I will assume Windows 7, 8, or 8.1 64 bit for now.
If your Premiere Elements 9 was registered when first installed, the serial number for it may be at Adobe.
Please go to the Adobe web site http://www.adobe.com, sign in with your Adobe ID and Password, in the Search field type My Products.
Then follow the My Products link to your products. In the Your Products list find Adobe Premiere Elements 9 and click on it to reveal the serial number.
After Premiere Elements 9 is installed, remember to download and install the 9.0.1 Update from
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
I have assumed that your program is on a Windows computer.
We will be watching for your progress.
ATR

I can not download Adobe Premiere Elements 11

I can not download Adobe Premiere Elements 11 which I just paid for online. The Adobe website tells me I need Internet Explorer 4 or higher. I have version 10 IE. How do I get my download?

This question pops up frequently in these forums. It's a known issue with IE10 and Adobe's website.
The Adobe download manager seems to confuse IE10 for IE1 and thinks IE10 is out of date.
You can either use Compatibility View in IE10 and switch to IE9.
Or use a different browser to download.
See http://forums.adobe.com/message/5450179

I downloaded Adobe Premiere Elements to my iMac but got only one choice, for windows. How do I get it for my iMac?

I downloaded Adobe Premiere Elements to my iMac but got only one choice, for windows. How do I get a download choice for my iMac?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I recently downloaded Adobe Premiere Element after testing the trial version...now I am having difficulty registering the program...please help...

I recently downloaded Adobe Premiere Element after testing the trial version...now I am having difficulty registering the program...please help...

Premiere Elements is not part of the Cloud, I will move this to that forum
Premiere Elements Forum http://forums.adobe.com/community/premiere_elements
Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?step=PRE

I received an order number, a product key, and a password but no serial number. Now I cannot access Adobe Premiere Elements 13 because it asks me for a serial number.

I bought and installed Adobe Premiere Elements 13. The download email provided me with an order number, a product key and a password. I never received a serial number. When I attempted to access the software, it required a serial number. I now cannot use this product because I never received a serial number.

Burr Leonard please be aware you are posting in a public forum. I have edited your previous responses to remove your personal information. If you do wish to continue responding via e-mail then please turn off your e-mail signature prior to responding.
The suggestion provided by Kglad is information on how to redeem your redemption code. Did you purchase from Adobe directly? If not then it is likely you received a redemption code as opposed to a serial number.
If your order is from Adobe directly then you serial number will be located under your account at http://www.adobe.com/. You can find additional details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

Can I open adobe premiere elements files from Mac on a PC?

Hi, my imac crashed. I'm wondering if I can use my old adobe premiere elements 11 files from my Mac on a new PC?
thanks for any tips.

emajor109
You cannot use Premiere Elements Mac project files on Premiere Elements Windows.
And, you cannot use Premiere Elements Windows project files on Premiere Elements Mac.
ATR

Cannot install adobe Premiere elements 9 disc

I bought adobe photoshop elments 9 & adobe Premiere elements 9 sotftware from a store.
I have windows 7 on my computer.
I have installed disc 1 (adobe photoshop elements 9). My computer said it installed sucessfully.
I went to install disc 2 (adobe premiere elements 9) & computer said 'Adobe Premiere elements 9 is not installed on the system or has corrupted. Please install adobe premiere 9 & retry'.
I also disable my antivirus software before I installed disc 1 and when I tried to install disc 2.
How can I install disc 2 ??
yzponyhead.

The only disc error I recieved was 'adobe premiere elements 9 is not installed on the system or is corrupted. This is disc 2 from the software pack.
Disc 1 installed sucessfully. i can see it in my program files. Disc 2 has not installed it is not on my computer.
I cannot get a refund from my store because I have entered the serial # & already registered the product. They cannot resell it.
The store said if I get a reference # from you saying the disc 2 is faulty, I can recieve a refund.
I await your reply.

Need to download Adobe Premiere Elements 8 replacement

I purchased this product several years ago, but my computer can no longer find it. I cant find a way to contact to contact Adobe directly, and I am not sure which serial number I have is correct.

drawdalf
What computer operating system was your Premiere Elements 8 running on?
For now I will assume Windows 7, 8, or 8.1 64 bit?
If you go to Control Panel/Programs is your program listed there as an installed program? If not, that does not ALWAYS
mean that it is not installed. So, please follow the path...
Local Disk C
Program Files (x86)
Adobe
Adobe Premiere Elements 8.0
and, in the Adobe Premiere Elements 8.0 Folder, look for two files
a. Adobe Premiere Elements 8.0.exe (double clicking this one should open the program to the Welcome Screen)
and
b. Adobe Premiere Elements.exe (double clicking this one should open the program, bypassing the Welcome Screen)
Can you open the program from either of these files? If so, you can create desktop icons for these files by right clicking the file,
selection Send to, followed by Desktop (Create Shortcut).
Please confirm the above information.
Your serial number should be at Adobe http:/www.adobe.com. And, when signed in there, you should be able to go to "My Products" and
find the same of your product and its serial number (by clicking on the product name). To get new download files if the original purchased
was from Adobe, then Adobe http://www.adobe.come. And, when signed in there, you should be able to go to "My Orders" for
download of the new files.
You can contact Adobe via Adobe Chat about this matter via the following link
Contact Customer Care
Thank you.
ATR

Cannot install adobe premiere elements 9 disc 2

after installing disc 1 sucessfully, it says 'Adobe Elements 9 not installed.' or is corrupted
How can I install disc 2?
yzponyhead.

i bought adobe photoshop elements 9 & adobe premiere elements 9 software from a shop.
I have windows 7 on my computer
I have installed disc 1 (adobe photoshop elements 9). My computer said it installed sucessfully.
I tried to install disc 2 (adobe premiere elements 9). My computer said 'Elements 9 not installed either adobe premiere elements 9 is not installed on the system or has corrupted. Please install adobe premiere elements 9 & retry.'
I disabled my antivirus softrware before I installed disc 1 and again with disc 2.
Is there something wrong with the discs?
How can I install disc 2 ?
yzponyhead

Cannot download adobe premiere elements 12 from card

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