Cannot download album purchased yesterday

I purchased an album yesterday, straight to my iPhone. When updating my iTunes on my PC last night, and syncing my phone the album was lost. The album is not on my phone or PC. When I go into purchases it is not in there. However when I search the album it has purchased next to it! Help!!!!???

Hello Power_yet
If you add a credit card to your account it will not charge it. The order of payment is Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account. If you still cannot get it, report the issue to iTunes.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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