Cannot download any new apps from CC

I cannnot download any new aps from cc it says there is already a copy of cc running.
Does this mean CC needs to be deleted before any new apps are downloaded

Terminate the process in task manager/ activity monitor.
Mylenium

Similar Messages

  • Apps tab of Creative Cloud desktop helper constantly displays "Download error. press retry or contact customer support". I've quit CC desktop helper, restarted computer, checked network settings, relogged in. Cannot download any new apps or updates. HELP

    Apps tab of Creative Cloud desktop helper constantly displays "Download error. press retry or contact customer support". As well as reloading, I've also quit CC desktop helper, restarted computer, checked network settings, relogged in. Cannot download any new apps or updates. please help.
    System: Mac OSX 10.9.4. 3.4ghz intel core i7, 8gb ram

    Hello,
    Adobe has brought these new links in this matter:
    Troubleshoot Creative Cloud download and install issues and
    App doesn’t open; progress wheel spins continually
    Please have a look there. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
    Good luck!
    Hans-Günter

  • I am getting "an unknown error has occurred" when trying to download any free apps from my brand new 4GS iPhone

    I am getting "an unknown error has occurred" when trying to download any free apps from my brand new 4S iPhone.
    Please Help!!

    I had the exact same problem.  Worked fine for a couple days then suddenly getting this error.  I fixed it, however. 
    Do this:
    Open the App Store app on your phone.
    Go to the "Featured" section.
    Scroll to the very bottom of the page and click on your Apple ID.
    Screen pops up. Choose "Sign out".
    Scroll to the bottom of the "Featured" section again.
    Sign back in.
    Try your download again.
    This worked for me.  Good luck!

  • My iphone4s can not update any apps. Nor is it able to download any new apps. What should I do?

    my iphone4s can not update any apps. Nor is it able to download any new apps. What should I do?
    I have two Apple Accounts. One in Switzerland and one in China. I used to be able to updates all of my apps by clicking individual apps. One day I clicked update all by accident. Ever since that, my iphone cannot update any of the apps. Nor is it able to download any new apps. Please kindly let me know how to make the phone back into work with the apps.
    Many thanks.

    I find it difficult to believe that it took you a year to realize your phone was defective.
    Restore the phone as new. Wait a couple of days before adding any apps to see if it's running ok. Then, add apps a couple at a time so that, if any of them cause issues, you'll have an idea which one.

  • Whenever I updated or downloaded a new app from the App Store, a message appears saying:   "Account Not In This Store Your account is not valid for use in the U.S. store. You must switch to the Swedish. store before purchasing."   I made some research onl

    Whenever I updated or downloaded a new app from the App Store, a message appears saying:
    "Account Not In This Store
    Your account is not valid for use in the U.S. store. You must switch to the Swedish. store before purchasing."
    I made some research online and asked a few of my friends with the same problem. All they did was sign out of iTunes from settings>iTunes & App Stores or from the App Store itself and signed back in. It worked for many of them but not with my iPhone 4s. It really does get on my nerves to always sign out and back in to the App Store as it sometimes works and allows me to update and download or most of the time it doesnt.
    When viewing my Apple ID account on my iPhone (after entering the password) it either views my account or says:
    "This Apple ID is only valid for purchases in the U.S. iTunes Store. You will be switched to that Store. Try your purchase again."
    So I press on OK then either switches me to the App Store app of its choice, or says "Cannot connect to iTunes Store".
    I tried restoring iOS6 hoping it was a bad installation, but i still have the same problem.
    Can anyone help me please?
    Arian

    Are you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
    If you keep encountering problems contact iTunes support. They will help you sort it out.

  • HT1918 How do I change my verification questions? I know my password but forgot the answers to these questions and therefore cannot purchase any new apps. How can I change them?

    I have recently changed devices from ipod touch to a new iphone 4s. Since this is now a new device..I am required to answer two verification questions. Only, i have forgotten the answers to them. Now I am in a situation where I cannot purchase any new apps.

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT201263 I have an iPod Touch which I've had for almost 4 years, with 32 GB of memory. I am unable to update it, and consequently cannot install any newer apps. I am very disappointed that I spent a lot of $$; now Apple wants me to spend $$ again to get a

    I have an iPod Touch which I've had for almost 4 years, with 32 GB of memory. I am unable to update it, and consequently cannot install any newer apps. I am very disappointed that I spent a lot of $$; now Apple wants me to spend $$ again to get a new one. As I mentioned, I am pretty upset. Does anyone know if there's a work around?

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • My iTouch doesn't download any new apps?

    My iTouch 32GB, 5th Gen., 7.0.6., doesn't download any new apps... Every time I've tried to download a new free app/game, it asks for my Apple ID password, which is normal, but then it tells me "You've already downloaded this, it will be downloaded at no additional charge", and then the app's "price rectangle" turns into a cloud with an arrow pointing down. I tap it again and it asks for my Apple ID password again, I put my password once again and then it tells me "You've already downloaded this, it will be downloaded at no additional charge" again, but it doesn't download at all. When I try the same with a previously downloaded but deleted App, it downloads it without any issue... What can/should I do?..... Oh, and just another question real quick, my iTouch(same one) keeps deleting and "recovering" all of my notes, contacts, and calendar events at random, kinda scared it will delete my pictures. It only recovers them when I turn it off and and back on in a Wi-Fi /internet connected area, it is connected to iCloud and they(notes, calendar events, reminders, contacts) are "turned on" which kinda scares me. It's last Back Up was today at 3:49AM.

    Try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App Store and sign out and sign back in.
    - Try syncing them from your iTunes library
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • Problems with ios7; I can not download any new App

    In general, I feel the new ios7 makes my ipod 5 slow, it has had a couple of problems, most of them minor or have a simple solution, or can be ignored while they fix it... what I can not ignore is that I can not download ANY new App...
    I have been able to update a couple of them, though they have been very slow, now when I try to download something new, it seems like it'll work, but it never asks for my password as it used to and it never appears in the screen as downloading or anything. It is like if they'd just get stuck and waiting for it to react...
    ¿anyone else has had this problem? ¿advice? ¿solutions?

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App stores and sign ut and sign back in
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
      - Restore to factory settings/new iOS device.            

  • When I download a new app from the App Store it does not show up on my home screen but I can find it in my settings but out from it says no data

    When I download a new app from App Store and press open when it's complete, it won't do anything, and when I look on my home screens it's nowhere to be found but if I go to settings and look under icloud and usage, I can find them but out from it says no data. I have tried deleting them and reinstalling but that's no working either... Please help me.. Thank you very much:)

    Try resetting the phone. Push both the home and lock button at the same time until it goes off. Keep them pushed until the Apple logo come up...
    Also, try deleting the app and downloading it again.

  • HT4623 When i download any free app from the appstore a message is appearing verification required what must i do

    When i download any free app from the appstore a message is appearing verification required what must i do???

    You need to view your iTunes account and make sure you have a valid payment method in the account. Unless you initially setup the account without a credit card you need a valid payment method even for free apps.
    iTunes Store: Changing Account Information

  • Ipod classic doesn't free memory even if I delete music so I cannot download any new content

    ipod classic doesn't free memory even if I delete music so I cannot download any new content

    When you connect the iPod to iTunes, in the summary page, what do you see in the Capacity bar?
    How much is used for Audio, Others, video?
    Most likely you have high usage of others, which maybe caused by incomplete sync Operation and the iPod need to be Restored.

  • Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!

    Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!

    Security questions:
    https://discussions.apple.com/docs/DOC-4551

  • I've changed my mail box and the adress on App Store is not updated I cannot get any new app... How could I update it too?

    My adress mail has not been updated in the App Store as I've changed it in Apple. I can't reach any new App now

    Apps you have bought are associated with your apple id and not the device you bought it from.... you just need to delete the app you are no longer using or wanting, being on your Device/iTunes on your mac... you can always re-download them at any stage if you decide you would like to use them again.. Just login to using your apple id, choose purchases and it download.

  • HT204266 Anyone else having problem with updates?  My apps won't update and can't download any new apps.

    My phone won't update the apps or let me download any new ones. Been going on for few days now.

    Many developers are releasing updates today because tomorrow Apple is shutting down iTunes Connect (the developer backend to iTunes) for the holidays. This could be affecting things, but I doubt it.
    You can try resetting your iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears. Try again to see if the problem persists.

Maybe you are looking for

  • How do I watch a rented movie on my iPad?

    How do I watch a rented movie on my iPad 2?

  • Can't install iTunes + Quicktime

    Just got a ipod nano.. when i try to install i-tunes it says Couldnt install geardrivers? try again after restart.. but it doesnt work after restart. what to do?

  • Installed i-tunes on new computer...now what.

    My old computer crashed and i am unable to retrieve data. I bought new computer and downloaded 7.7. How do I get the music and movies from my ipod classsic 40gb to the new computer?

  • Relevent to billing

    Dear SAP Experts, This is regarding the Inter company stock tranport order with billing. How can we get the PO price which was maintained manually in a PO for a material i.e PBXX into stock transport order billing as cost. Means, the purchase order p

  • Minimizing the java command window?

    I'm running a excutable jar file: 'java -jar myExe.jar' i leave the command window open, and task manager window open next to it. when i minimize my command window, i see the CPU usage for the java process go down. why does it do that?