Cannot download any videos to iTunes.
No videos will download to iTunes on my computer. I have tried all steps on the iPod and iTunes support sites...can't figure out what's wrong. Whenever I download a video, it begins to download normally, but at the end of the download, iTunes shuts down and I receive an error message saying that "iTunes has unexpectedly encountered a problem and needs to close. Sorry for the inconvenience."
This happens every single time I try to download a video, even purchased ones, which really aggravates me.
Any help would be greatly appreciated.
HP Windows XP
Try uninstalling iTUnes AND quicktime from control panel>add and remove. Do ing this will not loose any ,music or playlist.
THen disable antivirus, goto apple.com and download/install the latest version of itunes
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For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
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Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
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Back up all data now.
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