Cannot download app for iphone 6

Hello
I have recently brought an I phone for my mum and she wants the "Whatsapp" app and when I press on get (though the phone itself) then install then I get the password screen. The password is then typed in and on the screen and then "get" comes back on the screen and I have to press 'install' again and then the password screen..... I think you get the idea.
Can anyone help?
Kind Regards
Usman

Go into iTunes, create a backup without Apps included, and then use that backup on your phone. Fixed the issue for me, and it didn't even seem to remove the apps like I thought it would. If it does remove the apps you can simply redownload them without too much trouble.

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