Cannot download app maybe old payment issue

Hi I've a problem with downloading applications, I believe is due to an old order is not paid, I would like to cancel but I do not know how.
It 's absurd that an old order not processed blocks all free downloads ...
Thanks

You might try contacting customer support, http://www.apple.com/contact and see if they can guide you to the proper person to help clear this up.

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HT204266 Payment method declined, I've just entered details for a new MasterCard and still get the same message, frustrated as I cannot download apps!!!!!!

Payment method declined, I've entered in a new MasterCard after I got the payment declined message with my old MasterCard but still get same message with new card and I cannot download apps, someone pls help

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

My apple won't let me download free apps because of payment issue

Hello my apple App Store will not let me download free apps because of payment issue but all I download is free apps can some one help me please

Daddyashley wrote:
... because of payment issue ...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

When i try to download an app from the app store, i get a message that says "cannot download app at this time. and under the pending app will say waiting.. and if i click the app thats waiting.. help¿¡

hope yu can help!! when i try to download an app from the store, on my iphone 4s..the app goes to waiting, or paused(if i tap on it)
and i get a message that says one of two things; cannot download app at the time, or could not download (ex.) Facebook.app at this time.
any answers??. i really am used to having apps!!
extra info; yes my phone is uptodate with its software- im connected to wifi- and my mac somehow crashed or id just be plugging it into itunes:[

Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next.

Cannot download apps or login to app store on ipad

Hi everyone.
I've moved my family over to family sharing instead of having everyone on my ID.
All working OK except my sons ipad air.
Cannot download apps (put in password and it just goes straight back to the 'get' button, no error message)
Have tried:
forcing ipad to shut down.
Logging out of store.
attempted to download app whilst logged out of store. Still same problem.
Tried my ID to login or download. Same problem.
Have checked family settings to make sure he can download apps without asking. All OK.
Apps are age appropriate.
Restrictions are set to allow apps to download
time settings are on automatic
Forgetting network and setting it up again.
using phone as hotspot didn't work either
Now a further problem:
Logged out of iTunes and App store. Cannot log back in on his ipad. Works on his phone and my computer, so the password and username are 100% correct.
Does anyone have anything else I can try?
Thanks, Zelly

I Am having The exact same issue. I know my Apple ID is correct. I can log in to anything from safari or on a computer, but cannot log in to the App Store. When I click on download, it asked for my password. I typed it, and it asked again (no error message). I typed it again. It asked again. I typed it again and then it asked if I wanted to use an existing I'd or a new one. I clicked existing. Typed in my email and password, clicked ok. Then it asked me again... Existing or create a new one. This happens every time now.
steps I have tried:
I tried to reset my password. No good.
I tried logging out from settings and logging back in there. No good. (In fact, in settings, it won't even let me TRY to login. I click on the blank Apple ID box and it asks if I want to use an existing or create a new one. I click existing and nothing happens. No option to login at all.)
I tried resetting all settings. No good.
I tried a full reset (all content and settings). No good.
I tried resetting DNS. No good.
I Tried multiple different networks. No good.
if it matters, I do have a MDM device that is set up through my work's Active Directory. But it worked fine a few days ago before upgrading to iOS 8.3.
WHen I did the full reset, I was able to login to my work's configuration, but when it got to the set up Apple ID menu, I had to skip it because it still would not let me log in.
aany ideas?

I changed my Apple ID and now I cannot download apps from app store

I changed my Apple ID and now I cannot download apps from app store, even with ios 6. A message "This app is incompatible with this iphone" appeared. What should I do?

Hi there joannelim5288!
I have found an article that can help you to troubleshoot this issue with your iPhone. The article can be found here:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Specifically, the first three steps listed in the article, and outlined here below, might be the most helpful to you:
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install a free (or paid) app that isn't already installed on your device to reset this information. You could also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.
Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
Thanks for using the Apple Support Communities!
Cheers,
Braden

Cannot download apps on my Iphone

I cannot download apps or updates. My Iphone 4 says it cannot connect to Itunes. Help!

Hi Vlokeefe,
I'm sorry you are having some trouble connecting to the iTunes Store with your iPhone.
The steps below should help you troubleshoot this:
Can't connect to the iTunes Store
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular
Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or
iOS: Troubleshooting Wi-Fi networks and connections.
I hope this information helps ....
- Judy

Cannot download apps to iPad since iOS 5.1 update. Get error message "An unexpected error has occurred"

cannot download apps to iPad since iOS 5.1 update. Get error message "An unexpected error has occurred"

Hi mike,
Seems like a frustrating problem! Try restarting your device, and trying again. If that doesn't work, in settings, under store, tap your apple id at the bottom of the page, and then sign out. Sign back in again, and try again.
Also, check you have enough remaining space on your iPad for the app you want to download, you can do this in settings, then general, then usage.
I also reccomend buying the app in iTunes on your computer, and then syncing it to your device.
Let me know how you get on, and I'll get back to you with further help if needed,
Nathan

Can't update or download apps. Says payment method declined.

Can't update or download apps. Saying payment method declined.

Go to http://www.apple.com/emea/support/itunes/contact.html to get help from the iTunes support staff who have access to your account information.

I cannot download apps it keeps saying my security code is invalid and it is not!!! I REALLY need help

I cannot download apps it keeps saying my security code is invalid and it is not!!! I REALLY need help

If the App Store doesn't recognize your password, you should try to log into iTunes on your PC and make sure your password still works. If it doen't work there you may have been hacked and you will need to get in touch with Apple directly.

HT4993 I had a email address in my my phone , and want to change but when pull up download app the old email automaticly comes up how do i change?

I had a email address in my my phone , and want to change but when pull up download app the old email automaticly comes up how do i change?

All apps that you have purchased or downloaded are tied to the apple id/email that you use to buy it. That's why it is showing your old email when you are trying to update the app.

HT201328 restored iphone 3 but lost ios and cannot download apps

i restored apple iphone 3 to change sim card when complete ios not working and cannot download apps

- What happens when you try? Error message?
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>General>Reset>Reset Network Settings
- Restore from backup
- Restore to facttory defaults/new iPod
you are no giving enough information for more specific suggestions.

TS1741 I tunes is on but I cannot download apps. It says not connected.

I cannot download apps to my iPad 3 even tho I am connected to iTunes.

You can ONLY use the itunes store of your country of residence.
You cannot use another countrys itunes store.

HT5622 After restored factory setting, I cannot download apps if I do not upgrade the ios of my 4s. However, many people saying that upgrading to ios7 in 4s will make it run very slow. What can I do?

After restored factory setting, I cannot download apps if I do not upgrade the ios of my 4s. However, many people saying that upgrading to ios7 in 4s will make it run very slow. What can I do?

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Cannot download app maybe old payment issue

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