Cannot Download Apps: device offline state???

Everytime I try to download an app from appworld, it says "Cannot get new oken due to device offline state (Error Id:40760). Please help if you know how to fix this 

The specific error you cite is not yet published in the public KBs:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Perhaps your search will reveal better results than mine. However, some clarifications are needed before I attempt to provide you any further guidance.
Is this error achieved when you use, via USB/tether, the PC/browser version of AppWorld?
Or is this error achieved via the on-device AppWorld interface?
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Hi and Welcome to the Community!
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    Otherwise, you should contact your mobile service provider for formal support.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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