Cannot download apps in apple store, cannot download apps in apple store
please i need help.. even if i download paid apps it wouldnt download..
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
Similar Messages
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Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.
Where are you physically located?
What country's Store are you using?
The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
Has the ID(s) worked before for purchases for this country's store? -
I BADLY NEED A HELP PLEASE after updating to IOS 7.0.2 i can no longer download or even update my app thru apps store i already tried signing out and resetting my iphone but after the reset i can no longer sign in to my apple id it says" cannot connect itunes store" what should i do please help...
I am in the same predicament...any resolve? Other than possibly taking it into the shop?
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I have moved permanently from the US to live in the UK. when I try to download a UK app I am often told that I cannot use a UK Apple sstore, only a US store. I need to access various UK stores how can I deal with this?
Try here
http://support.apple.com/kb/HT1311
when you have UK Cards etc best to change as well -
My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
I can't download anything on the Mac App store. It says This Apple ID cannot be used for the Mac App Store.
I went into settings, iTunes & App Store and tapped on my appleID, then signed out. I went back into the App Store on my phone and tried to download the app and then signed in again, and it worked!
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I changed my Apple ID and now I cannot download apps from app store
I changed my Apple ID and now I cannot download apps from app store, even with ios 6. A message "This app is incompatible with this iphone" appeared. What should I do?
Hi there joannelim5288!
I have found an article that can help you to troubleshoot this issue with your iPhone. The article can be found here:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Specifically, the first three steps listed in the article, and outlined here below, might be the most helpful to you:
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install a free (or paid) app that isn't already installed on your device to reset this information. You could also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.
Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
hii i need help i cannot use my apple id for download on app store because they say i need to verify my account but i don't know how so please somebody can help me? i try to resset my password but that don't help
is it asking for ur security questions?
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After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
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HT1349 I phone model MC922LL/A I cannot get connected it to the apple store to download a free app
I have changed my password 3 or 4 times in the last hour. I still cannot get into the apple store to download a new free app. What is my problem?
Hello, Dalagood.
Thank you for visiting Apple Support Communities.
I would need more information regarding the exact issues you are experiencing when attempting to sign into the App Store to better assist you. However, I would include a basic troubleshooting guide for issues connecting to the iTunes Store.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General >Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General> Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check theuser guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If you are receiving an incorrect password alert when attempting to sign in, see the article below.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Cheers,
Jason H. -
I cannot download from app store. It says Apple ID disabled with no reason why?
I cannot download from app store. It says my Apple ID is disabled without giving any reason?
If it says "for security reasons" the following may help: Apple ID: 'This Apple ID has been disabled for security reasons' alert appears - Apple Support
If not, contact iTunes support: https://getsupport.apple.com/Issues.action -
I cannot connect to ITune store to download app. I entered my Apple ID and password, and my credit card info, can you help?
Perhaps the reason that your username and password are not recognised is because you have caps lock on.
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Lately I have been trying to download some apps but when i click install, the appstore comes up with a message saying that my apple ID can't be used in the iTunes store. This has hever happened to me before and when I go to the settings and the Appstore, then click see Apple ID, it doesn't open. Please help, I don't know what to do. Is this a bug from iOS7.0.4???
JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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Just upgraded to iOS 10.10.2 on my MacBook Pro (late 2011) and was informed my Kindle app was no longer compatible and would be removed somewhere. When I tried to install a new Kindle app from the Apple App store it appeared to download, but when I tried to open it nothing happened and it does not appear anywhere in my App list. I see there have been problems like this in the past but nobody has reported having a problem for several months. Any cure for this?
iOS is the operating system for iOS devices like the iPhone and iPad. Your Mac runs on OS X. You have installed OS X 10.10.2 Yosemite.
I have the most recent version of the Kindle app for Mac from the Mac App Store (MAS) v. 1.10.6 and it works fine. Look again in the MAS for the Kindle app, does it say Get or Open on the button?
Are you confusing Kindle for Mac with Kindle for iOS. The iOS version won't run on your Mac. -
HT201304 I cannot download apps in my apple store
Since I upgraded to ios7, i cant download apps in my apple store anymore.... Hope u can be a help.... Tnx
(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.
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