Cannot download apps on my Iphone

I cannot download apps or updates. My Iphone 4 says it cannot connect to Itunes. Help!

Hi Vlokeefe,
I'm sorry you are having some trouble connecting to the iTunes Store with your iPhone.
The steps below should help you troubleshoot this:
Can't connect to the iTunes Store
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular
Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet. 
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or
iOS: Troubleshooting Wi-Fi networks and connections.
I hope this information helps ....
- Judy

Similar Messages

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