Cannot download as excel - get a message that the file may be open in another application but is not! what do I check?

I am trying to download responses as an excel spreadsheet but get a message that Adobe cannot save the file. A suggested problem is that the file may be open in another application but I have nothing else open. Any suggestions?
Robbie

InDesign cannot open a PDF natively. You can Place pages from the PDF as linked images, or you can purchase a commercial plugin from Recosoft or Markzware that will convert PDF to InDesign.

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