Cannot download attachments with vista on HP laptop

I cannot download any attachments / files (pdf, jpg, etc.) using my HP laptop running Vista Home Premium with web-based email programs Juno.com  or mail.com ; the problem started several weeks ago.  This HP laptop is an AMD Turion Dual-Core.

Hi Hans,
your link just says what I already wrote in my post :-( - the question is: is there anything that can be done about this? Is there anything that NI will do about this? What am I supposed to tell my customer with an HP notebook? "Sorry mate, HP notebooks are not supported by us"?
cheers
  Martin

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