CANNOT DOWNLOAD BB PROTECT

MY PHONE WAS SENT IN FOR REPAIR AND REPLACED WITH A NEW 9800. MY EMAILS ARE RUNNING AND HAVE INTERNET ACCESS. WHEN I TRY TO DOWNLOAD BB PROTEC AS I WANT TO RESTORE MY CONTACTS, I GET THE FOLLOWING MESSAGE: ' 907 INVALID COD, HTTP ERROR 404 NOT FOUND". WHEN I TRY TO RESTORE VIA EMAIL IT SAYS EMAIL IS NOT CONNNECTED, PLEASE ASSIST

Try registering your phone on the network,
http://www.blackberry.com/btsc/KB00510
After that, resend the service books to your phone,
http://www.blackberry.com/btsc/KB15402
Finally, remove your battery while your phone is powered on then replace it.  Once you've done all that, try downloading it again.
Let us know if that helps you. 
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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    Message was edited by:
    vinay_dsouza
    Message was edited by:
    vinay_dsouza

    If you are using HTTPS you should be setting
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