Cannot download books

I have had my Sony Readers PRS-505 for some time and have downloaded books without any problem in the past.  However, now I can’t.  I don’t get any error message that I can see (although something flashes up too quickly to read it), the book just doesn’t appear on my PC.
A couple of times I have re-authorised my computer and then been able to download a sample book from the Adobe website, but then cannot do it again.
The sites I am buying from are ones I have used before and I haven't changed my PC.  I have run a virus check and checked blocked programs in my anti-spyware software, and now I am stumped.
Does anyone out there have any bright ideas?

I just spent money on a cover and light for my e-reader and it seems I can no longer use it.  Sony or Kobo have done an update to the software so I can not longer download books from the library.  All of the books say "this devise does not support this format". This is for an epub or a pdf which it supported last week!!
When I try to download a book the download button dissapears and that note come up in its place.  I have tried a soft and hard reboot.. nothing!!  Why sell me a reader and cover then discontinue the ability to read using it?  I have an PRS T2

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