Cannot download Desktop Software for my BB Bold 9780 (while for older versions I can).
Dear respected community members, I have and still love my old BB Bold 9780, but alas do not have a desktop software for it, while for an older one the Curve 8520, I could completely download. Anyone of the respected community members, provide me with a way out ? So that I may download a desktop software manager for my BB BOLD 9780. Thank you very much indeed. Harro
Hi and Welcome to the Community!
The desktop software is the desktop software...it does not care the device model you have. Download it from the same location:http://us.blackberry.com/software/desktop.htmlGood luck!
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Cannot Download Desktop Software for PC - 404 Error!
Hi All - I have tried to use the Feedback option for the Web Admin but my emails keep bouncing because the RIM system seems to think my feedback does not fit via email. So, here is the message I was trying to send in to RIM to help get to the bottom of this. Anyone feel free to pipe up and let me know what is going on or offer some suggestions... I'm totally open to anyone's help at this point. Thanks!
Sent: Tuesday, May 29, 2012 3:15 PM
To: '[email protected]'
Subject: 404 Error - BB Desktop for PC Download
Hi There,
I am attempting to download the desktop application for PC (v7.0.0 B60) via:
https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...
I get the “HTTP 404 Not Found” when I click on the <Download> button on the page. The Browser I am using is IE 8. When I used Chrome to try this download, the 404 error came up and displayed the following HTTP path with the error:
http://downloads.blackberry.com/swdownloads/700_b060_multilanguage.exe?__dlmt__=1338341133_85465aa0b...
Here is my system info in case you need it:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name ZTRLDNB46
System Manufacturer Dell Inc.
System Model Latitude D531
System Type X86-based PC
Processor x86 Family 15 Model 104 Stepping 1 AuthenticAMD ~1795 Mhz
BIOS Version/Date Dell Inc. A02, 8/13/2007
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name ZTRSERVE\cbolte
Time Zone Eastern Daylight Time
Total Physical Memory 2,560.00 MB
Available Physical Memory 1.07 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.95 GB
Page File Space 4.22 GB
Page File C:\pagefile.sys
Can you please let me know if this is a BB RIM website issue?
FYI – I can get the downloader to start downloading the MAC .dmg file without a problem. Thanks for your help!
Cheers!Hi and Welcome to the Community!
Interesting...well, I am downloading it right now with no 404, which would I think rule out a problem at the RIM webisite end. So, the only thing I can think of is that there is something in your internet routing that is somehow blocking it. Maybe you should start over from this point:
http://us.blackberry.com/apps-software/desktop/?lid=us:bboftwareesktopSoftware&lpos=us:bboftware
I was also going to comment that RIM does not yet support Desktop Software 7.x, but that seems to have changed sometime today!
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
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Message Edited by jmrmb80 on 10-29-2008 01:34 AM
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
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i have just installed desktop software and tried to connect my blackberry for the first time. a prompt asked me for a password but i have not set one up. i have tried all usual passwords i would have used if i had already set one up and none of these have worked. now i am on my last attempt and still not connected.
PLEASE HELP ME SOMEONEHi anna1983,
Welcome to BlackBerry Support Community Forums. The BlackBerry Desktop Manager requires the password you set up on the device in order to connect to it. http://bbry.lv/bjwDRS
Thanks,
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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cannot download the Sun newspaper app after i have paid for it
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Cannot install Desktop Software
Hello,
I just bought a blackberry 9700. I cannot install desktop software on my computer!!!
I receive a “DEP – (Data Execution Prevention) error.” And then, automatically close.
I use Windows Xp.
Anyone can help me??
ThanksHi,
Try running the software CD first then take the CD out and reboot your computer
after reinsert the CD and restart installing again
It should work then..... -
Trying to download desktop software....
Not a webOS question. Moved to Windows HotSync.
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If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!Hello jgoran5: Welcome to the Palm Forums. Here are a few ideas for you....
'Error 1327 Invalid Drive *:\' (when installing Palm Desktop)
This error can appear when you are attempting to install Palm
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What to do
You can use the "subst" DOS command to substitute the drive letter C: for the actual system drive.
Determine the drive letter of your system drive. If you did not set
up your computer yourself, you may need to contact your IT department or
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From the Windows Start menu, select Run.
Type cmd and click OK. Note: if you are using Windows Legacy Versions, type command instead.
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Hit Enter.
Close the command window.
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Message was edited by: EZ Jim
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