Cannot download digital copy to iTunes.

It says iTunes is down and cannot process my request. I'm able to buy music/apps/movies just fine but the digital copy won't work. I've tried it on three different movies with the same result. Been trying for 3 days now with no luck, thanks for the advise.
Matt

Have you read this article yet?
Transferring or downloading an iTunes Digital Copy
EE

Similar Messages

I entered my download digital copy into itunes, it is in my purchase history, but not in my itunes

I entered my download digital copy into itunes, it is in my purchase history, but not in my itunes. Help

Audiobooks (and ringtones) are currently a one-time only download from the store. If you don't have it on a backup of your downloads then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Cannot Download Digital Copy

I recently received a gift from a friend from Canada - the Harry Potter and the Half-Blood Prince DVD w/ a digital copy, but when I tried to redeem it in the iTunes store, a message appeared saying that the code was only available for use in the Canadian store. Thinking I could solve it by switching to that store, I did so and reentered the code, only to have another message appear saying that my account could only purchase items from the American store. Is there any way I can fix this or download the movie another way?

Any purchases you make will depend on how you signed up with iTunes.
If you signed your account with USA, then you can ONLY purchase items in the USA store and not any other stores from other countries.
I've contacted Apple support on this matter myself in the past and they confirmed that you can only purchase items in your country of residence in which you signed up your iTunes account.
What you can do is have your Canadian friend download the item for you then save it to CD or USB key and then ship it to you!

HT1539 Download digital copy through itunes

Hi I am trying to download my digital copy of Yogi Bear but when it finishes downloading I keep getting the message "You do not have enough access privaleges for this operation. Any ideas would be welcome.
Thanks

Have you read this article yet?
Transferring or downloading an iTunes Digital Copy
EE

Help - cannot find digital copy movie on iPad for flight tomorrow

Ok. I'm not apple intelligent... But I do OK. Flying with my 2, 3 year old and 5 month old alone.... I purchased the blu-ray combo pack today of despicable me for the kids tomorrow on the plane! I only have my iPad.... So I downloaded iTunes onto my parents computer, authorized it, loaded the digital copy into iTunes (shows up and plays from computer) and synced without problems....so I thought. I cannot find the movie anywhere on my ipad2 tho! I can only find options for songs and some TV programs we have from iTunes. The only videos in the Video option are music videos that came with a CD purchase. HELP QUICK PLEASE! The insert with the movie says it is compatible with iTunes and Apple devices/mobile devices?

Ok. Only music videos shows up on the videos options. I tap all around and no other options. I looked in advanced options and the iPad/iPod option is greyed out.
Think my iPad synced to my computer.... So for me to sync my computer to my iPad (as in just the movie...) it will erase everything? I feel like I should be ale to drag it over, but I get a red no circle when I try that......

Error Downloading Digital Copy from Purchased Blu-Ray

Having Trouble downloading digital copy of purchased Blu-Ray. I am logged in, have active internet, and i get an error with a -50 code. It says please check that the connection to the network is active. I'm confused

If those films are only in HD in the store then you will only be able to get the HD versions - what options do the films have against them in the store (HD only, HD and SD ?), and (if the SD version is in the store) if you go to the Purchased link Quick Links on the right-had side of the iTunes store homepage on your computer's iTunes do you get the option of downloading an SD version of them ?
The 'sync SD' version setting only works if you have the SD and HD versions in your iTunes library, if you don't then it will only sync what you have i.e. the HD version.

I cannot download an audiobook via ITunes Store on IPhone. Error reads ''unable to download audiobook"

I cannot download an audiobook via ITunes Store on IPhone. Error reads ''unable to download audiobook"

Once I established a better WIFI connection, I solved this problem. I originally suspected it was an IOS-ITunes capability problem. Despite downloading the audiobook, I wasn't able to access it unless I plugged iPhone into Mac.

I cannot download the update for itunes - music stored on external drive - download error state invalid "H" drive ? anyone have any ideas ? Cheers

I cannot download the update for itunes - music stored on external drive as computer got full up - download error state invalid "H" drive ? anyone have any ideas ? Cheers

See "Invalid drive X:\" install errors.
tt2

TS3354 Cannot downloading TV movies. Itune attempts download but then freezes after about 1 minute into the download. Download status first states video will take 37 then 45 hours to download

Cannot downloading TV movies. Itune attempts download but then freezes after about 1 minute into the download. Download status first states video will take 37 then 45 hours to download. My computer more than meets the minimum requirement for HD downloads...not sure about the HDCP capability

Hi 1611kjb,
Please refer to the solution mentioned in the following threads :
http://forums.adobe.com/message/5396792#5396792
http://forums.adobe.com/message/5409050#5409050

Cannot download digital editions 2

I have found out that the reason I cannot download digital editions 2 to my pc is because I have Vista. I cannot find out how to download the earlier edition 1.7.2 Please could any one help

Moving this discussion to the Adobe Digital Editions forum.
You can follow document Can't install Adobe Digital Editions 1.7.2 - http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html which includes a link to the 1.7.2 installer.

HT1539 while transferring a digital copy to itunes disc was ejected and transfer was cancelled now i am unable to redeem code again. any ideas how to resolve ?

while transferring a digital copy to itunes disc was ejected and transfer was cancelled now i am unable to redeem code again. any ideas how to resolve ?

You welcome

Unable to download Digital Copy of movies to my Itunes

I am so frustrated I could throw my laptop against the wall. I have been trying to download movies to my Itunes that I rightfully paid for through the Blu-Ray/DVD/Digital Copy combo pack. After putting in the DVD for the digital copy in the dvd drive, I fire up Itunes. The next thing I do is select the movie in the iTunes DVD slot and I put the correct passcode into the Itunes authorization key area. The entire movie downloads and after downloading, there is a pause while processing. I get the error that states I do not have authorization to the file. Check the disc for dust and reinsert and try again. In the itunes download area, I have error zero KB of 1.66gb - stopped (err = -5000)

Im not sure how much data is taken from the disc, Im guessing the "download" is essentially a disc upload? or is it taken strictly from the iTunes store? Sorry Im not an expert on the digital copy process yet.
However, if it is the disc, its maybe possible you just have a defective disc which contains your digital copy.
If you just recently bought it, you can go back to where you bought it from and exchange it for a new copy. If that doesnt work then maybe you'll have to try to contact iTunes Support. http://www.apple.com/support/itunes/contact.html

ITunes not playing downloaded digital copy of movie - please help

I bought "The Proposal" on Blu-Ray and used the bonus digital copy disc to download the movie to my iTunes page. The download went fine, and the poster art is showing fine. But when I actually play the movie all I'm getting is a black screen. I can see the screen stills for the chapter stops, and everything else seems to be working fine, and yet I get no image nor sound. Does anyone know why this happening? I have the most current version of iTunes.
And on a similar topic, I synched the movie to my iPod Touch 8G (3rd generation) and it says "this movie could not be played" when I try to play it there. I assume this problem is related to the issue in iTunes? My iPod software (I believe) is 2.2.1.
Can someone please help. Many thanks.

In iTunes, click on "Store" at the top of your screen, and select deauthorize computer, and then select authorize computer. This will fix the problem.

HT4061 Started downloading a digital copy and itunes froze

I started downloading a digital copy of a movie and my computer froze and when I try to download it agian it states that the code is already used. I am unable to find the moive in itunes. Any help??.

<deleted>
Message was edited by: Diavonex

All my downloaded(digital copy) movies will no longer play in itunes, i get a black screen, and no sound, but the time keeps going. how can i fix this?

All my downloaded (digital copies from dvds) won't play in itunes. I get a black screen and no sound, but the time keeps moving. How do i fix this?

Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

Cannot download digital copy to iTunes.

Similar Messages

Maybe you are looking for