Cannot download Elements 10 to Mac

I've tried repeated to download Photoshop Elements 10 to my Mac running OS 10.6.8 with no success.
The download monitor gets to 0.19% and then stalls.  I will not go beyond this point.  I some instances it will also disconnect me from my network.
I keep getting the "Error 109" message and nothing I do (i.e. removing web browser cookies, deleting "Local Store" folder and "Cache" file from the user library) seems to make a difference.
Firewall is turned off.  Removed virus software from computer.  Nothing.
Very frustrated by want should be a simple thing.
Does anyone have any suggestions?

I'm sorry, I must have not made myself clear.  I followed the 9 steps involved in Solution #1 to an Error 109 message.  Several times.  In many different variations.  In both Safari and Firefox.
It is not working.  Download gets to 0.19% each time and stops.
Any other ideas?

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