Cannot download films sucessfully

Hi I hope someone can help before I loose all faith in Apple!
This is the second time I have had issues with movie downloading movies. Firstly I have the latest SW, great wifi connection, loads of space etc.
When I download it starts off fine then stops without any warning/notification of an issue etc. When I click on the download symbol to get it to kick start again it says "You have already rented this but it has not been downloaded. Go to downloads to manage your downloads". Firstly how can you rent if you havent downloaded, I hope like before I havent been charged for something I cant watch! (Had to request refund on a different ocasion for the same issue).Secondly, where the **** do they mean? There is no "Downloads page" so to speak on the ipad. In the "Rentals" page I can see where the movie i am supposed to have "downloaded" to but its GREY and there are no options here to edit, delete, restart download....nothing like that...no options at all...
Very confused and iritated! Im going on a long flight today and yet again NO MOVIE!
Any help here would be greatly appreciated!
Sinead

Sinead did you resolve this?  I have the same problem.
The 2 movies are not showing up in Purchased (iTunes store), and there is NO DOWNLOADS option appearing on the store.
I can find the movies by searching on the iPad, but when I go there I get the "you have already rented this but it has not been downloaded".
Seems like a catch 22.
There's a cloud+arrow icon underneath the play button (right arrow/triangle) and tapping on that gives the spinning circle and then it comes back with the error message again.
Actually 1 rental has now completed, and since I pressed play to test it, I now have to watch the thing within 24 hours I think?
Very messy.

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