Cannot download free apps it is asking me for billing information and the app is free How do I fix this?
I am trying to download free apps and it is asking me to sign in and give billing info ie credit card, how do. Fix this I have downloaded free apps in the past without having to provide this info. Can anyone help?
it is required to have a valid means of payment even for free apps
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whenever i try to install creative cloud a prompt appears saying " adobe quit unexpectedly, its missing or damaged download a new one.. when i do it just says the same thing! how do i fix this
Jprice000 what operating system are you using? Has the Creative Cloud Desktop application worked previously?
I would recommend utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application. -
when i try to update my iphoto in app store it keeps asking me to sign in to my account but i am already signed in can someone please tell me how to fix this.
Sign in with the Account you used to purchase the apps, or that you first used when you registered at the App Store. Oher than that you need to contact App Store support. They're the only ones who can fix account issues.
Regards
TD -
I just added OSX 6.8 and iTunes 10.7 to my 2008 vintage iMac in hopes of using my new iPod Nano (16GB). I tried just about just about every trick I could think of to isolate and handle the issue, but I kept getting the same message: "Attempting to copy to the disk '..... iPod' failed. The disk could not be read from or written to." [with big red stop sign to solidify the impression]. Exasperated, I went for a Genius bar consultation, and was relieved when the agent said that it had to be a problem with the particular iPod. He promptly replaced the iPod with a matching one. I went home and crossed my fingers. "Surely, it must have been the defective iPod that was the problem," I thought to myself. Much to my dismay, the replacement did not work either - I got the same "Attempting to copy to the disk ... failed." I have updated my phone and that works just fine, so I am really stumped. Is it possible that the replacement was also defective?
I really doubt that, but I cannot rule it out. I believe it to be some kind of software glitch, but I am trying to get in touch with someone who might know how to fix this problem. I don't really think that I should have to go to the genius bar again over this. The convenience factor for this product has really gone to pot for me. Please write me, I would really appreciate a solution.
ThanksIt seems to be working now. I noticed it kept crashing on the same song so I just deleted the file and now it's processing the files. I guess the song was corrupted or something. So far so good...
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Keep getting cannot connect to iTunes message, nothing is working, what else to do?
Hi ...
Try this support article > Can't connect to the iTunes Store -
I keep getting an error code -1202 from the iTunes store when trying to access the items from the "quick links" and I cannot access iMatch. Any suggestions?
Please look to the right of the screen where it says "More Like this" you may find the resolution there.
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I tried to buy a free ap on the App Store and it asked me for billing information! What do i do?
How do I get a free app without it asking me for billing information? It worked for the first 5 apps but not this one
When you created your Apple ID, did you provide credit card information? If you did, then there may have been something that has changed with that credit card. Despite the fact the app is free, your account has to be in good standing to be able to downoad an app.
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Ok can anyone tell how I can get the apps that I paid for on iTunes and the app store using my I pad because I don't have a computer and when I try to redownload the apps it keeps asking me for my card number and when I give it my card info it says that it's an invalid number when I know that it's not
If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
My creative cloud app shows a spinning wheel that never stops. It won't show that I am downloading the photoshop trial. How do I fix this problem?
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this please?
thanks
Russell MoranJust delete it from the Applications folder, and re-download it.
If it still says installed when you go to Purchased in App Store, click somewhere else, and option-click Purchased. That allows you to redownload already installed software. -
Itunes will only download 2KB of a podcast that should be +20MB. Then calls it complete. How do I fix this problem.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
When I go to update my apps another apple ID comes up. I tried signing out and signing back in. How can I fix this?
Was that other apple id used to purchase/download the app? If yes you will need to use that apple id and password to update the app. http://support.apple.com/kb/he37
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I just got an Ipod touch for Christmas and I can't get the apps to work. I touch an app and it tries to initiate, but then if goes back to the home screen. How can I fix this?
Try:
- Resetting the iPOd. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Download/install a new app
- iOS: Troubleshooting applications purchased from the App Store -
When I download a PDF, a user manual for instance, the page is black and the font is green, how do I change this to a white page and black script?
Try opening it with Adobe Acrobat Reader.
Note: Appleworks is the Apple office like application that stopped being able to run with Mac OS X 10.6.8. If you have a question particular to 10.9, I would ask in the 10.9 (OS X Mavericks) forum. -
I have a CC student membership for one year, but I can only download trial versions of for example illustrator and indesign (30 days). How do I solve this problem?
If there is no billing issue,
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CC).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree
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