Cannot download from iTunes Match

I have a smart playlist that displays all the tracks I have locally that are Matched with iTM, but are a lesser bit-rate than their 256kbs. Every so often i go through the tracks I have that are in this playlist, delete them locally and then re-download them at the higher bit-rate.
That bit of my problematic relationship with ITM has always worked fine, however earlier today I deleted 2 tracks and moved them to the trash. They are now sitting in my iTunes, the cloud symbol with the download arrow is displayed as you would expect but both are greyed out. I thus cannot play them or re-download them.
I have run iTunes Match and re-booted but no change.
Any suggestions?
Thanks,
C.

Just to mention that I can download both tracks as normal via iTM on my iPad. The problem lies with my main iTunes library on my Mac.

Similar Messages

  • HT204406 Uploaded CD last night. I see it in itunes match. However can only download some of the songs. Few have the Icon to download from Itunes Match, however it is not able to be clicked on. It's a lighter icon then other download ones.

    I uploaded a CD last night. I see it in my ituned match on my work cpu. I can download 6 of the 10 songs. The other 4 have an Icon to download from Itunes Match, however it is not able to be clicked on. // See Pearl Jam Ten. I can download almost half the songs. The others remaining I cannot though they say they are available. I've reset the cache, I've closed and reopened Itunes, I have even turned MATCH off and then back on. Nothing is working. Please help. Also the song will not play. If I start the album, it skips over these songs.

    The number of Songs that 'matched' is simply a function of the current iTunes Match service process.  It is not unusual to have multiple Songs in an otherwise perfectly matched album be uploaded - often it is very possible to find the album in the iTunes Store.
    The Artwork does tend to reappear for many over a few days / weeks - however, if your library backup has all Artwork present it would be wise to save the Album Art separately and reapply to Albums not showing art work in the library grid view.
    Many of the other performance issues you mention are not typical - though during the past working week or so the Apple Infrastructure has been very heavily loaded with multiples countries having service go-live symultaneously.

  • HT4915 Mass download from iTunes Match to new Mac Mini

    Is there a way to mass download from iTunes Match to new Mac Mini without having to click on the download icon for each song?

    Welcome to the Apple Community.
    Select them all and use ctrl-click to bring up the contextual menu with the download option in it.

  • I cannot download from itunes either

    i cannot download from itunes either, I am receiving network timed out message.

    So have you tried factoring out that router? And what version of iTunes do you have?
    This article may help:
    http://www.info.apple.com/kbnum/n300870

  • Cannot download from itunes network connection cannot be made

    I'm getting this error message when I try to download anything from itunes or app store. "cannot download from itunes" "network connection cannot be made.

    it shows this beside the pending app "-stopped (err = -3150)"

  • Only partial songs are downloaded from Itunes Match

    Only partial songs are downloaded from Itunes Match, they stop and go on to the next song.  Any ideas?

    I too had this issue. On the Downloads screen in iTunes simply uncheck the box at the bottom left that says "Allow simultaneous downloads". Next, delete any of the affected songs from your library and then re-download them from iCloud and songs should no longer abruptly cutoff or jump to the next song.

  • HT204406 Downloading from iTunes Match.

    I am trying to download one of my albums from iTunes Match, and only some of the songs are downloading (yes, I clicked download all).  The songs show the circle as if it's going to download, but then the "Cloud" icon reappears, and the download begins with the next song.  I have tried deleting the album and starting over, but that doesn't work.  Anyone know how to fix this?  Happens when I try Cellular Data or just Wifi.
    Thanks!
    Sean

    Yes it will use data on your cellular plan unless connected to wi-fi.

  • I cannot download from iTunes to iPod

    For days I have been trying to download from iTunes to my new iPod, but my iPod never shows up in the source list in iTunes. I had to reinstall iTunes because it was not working properly and now it works just fine, but the iPod is not listed. I have uninstalled and reinstalled the iPod hardware more than a dozen times over the last two days, I have followed all the instructions I could find online for fixing computer problems, and I still cannot get it to work. If anyone has any ideas, please..I'll try anything.

    Your not alone, I am having the very same difficulties and have re-installed, re-set etc etc many times. I also spent an hour on the phone to Apple who could not resolve my problem, and the store I purchased it from is just a retailer and cannot help either. It may be something on my computer doing some corrupting - but I just don't know! I am virtually at the end without a clue what to do next except take it back and forget about owning an iPod

  • High CPU usage when downloading from ITunes Match

    When attempting to download matched songs from ITunes Match, ITunes utilization spikes to over 70% and makes it almost impossible to do any other function on the computer.  Eventually ITunes fails to respond.  I have tried several remedies including reseting winsock.  Is there any other options I should try?

    Hiya,
    could it have something to do with the write speed/ cache/ram? On a "slow" disk, or one that is nearly full or one that is partitioned, it will take a great deal more ram and cache to "digest" the faster download and write it onto disk. I tend to do downloads to a separate drive. Have you got one? and can you repeat the high CPU usage when downloading / saving to the external drive? I note your drive might have 5,400 rpm, with "just" 8mB cache and 320 GB (quite a few SATA's have 7,200 rpm and 32 mB cache).
    NB: If anything, I found SL more efficient, especially on my 4 year old Macbook, which is running much faster and has got more responsive after installation of (full version of) SL.
    Message was edited by: Alexandre

  • Cannot download from itunes

    When I try to download videos to my ipad from itunes I receive an error saying "download cannot be completed. please contact support". I am able to purchase songs from my iphone using the same id and payment information. Please help!!!!

    As the error message suggests, contact iTunes support: http://www.apple.com/support/itunes/contact/

  • I have a new ipad but cannot download from ITunes as I am asked to authorize the device . I cannot find where I go to do this . Apple gives the instruction ' go to iTunes and authorise' . Please help

    I have anew ipad but my iTunes is on my old device . I cannot download anything from iTunes onto my new device until I have authorized it . iTunes advice is ' go to iTunes and find AUTHORIZE'. I cannot find this . Please help.

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (91182)

  • HT204406 Getting "Unknown Error" Check internet connection when downloading from itunes match

    I recently uploaded all of my songs from my PC to the itunes match cloud. I was able to sucessfully download a few songs last night. Now when I try to download the songs I get an "unknown" error and to check my internet connection. I have confirmed that my internet connection is working because I am able to access outside websites. I'm not sure where to go from here. any help is greatly appreciated!
    Thank you,

    There are many versions of this song in the UK Store. If you contact Apple from the iTunes section of the website (make sure you have the purchase details to hand), they should credit you so you can purchase another version of the song.
    When you contact them, mention the problem file so they know to pull it.

  • I cannot download from itunes: "Connection attempt to firmware update server was unsuccessful."

    Please can someone help, I can't download songs from itunes
    When I run the diagnostics, I get the following......
    Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
    Dell Inc. Latitude E5410
    iTunes 10.6.1.7
    QuickTime 7.6.9
    FairPlay 1.14.37
    Apple Application Support 2.1.7
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online:  Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-05-08 15:51:48.

    Refer this article:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/TS1814

  • HT5637 How do I download from iTunes Match to an iPad

    I have subscribed to iTunes Match and would like to download the music to an iPad in apple lossless format. I can download but don't know how to select the quality.

    Perhaps you could try this to resolve your issue: http://www.ilounge.com/index.php/articles/comments/manually-downloading-itunes-m atch-content-on-ipad/

  • HT204406 download from itunes match

    I am having trouble in some locations listening to music on itunes match.  Is there a way to doownload the music to the iphone so I don't lose it when out of coverage areas?

    I rebooted, reopened iTunes on the Macbook Pro and repeated steps: went to store (upper bar), turn on iTunes Match, then to iTunes Match under store on left side, page came up with access option and all was downloaded automatically.

Maybe you are looking for