Cannot download from the link

on clicking on the email link it takes you to Adobe.com ok but when you click on the file to download it opens up a new window and the status bar says it is finding the site but never down loads the file, i have updated the flash player and tried it out in other OS but no joy

Thank you for your post. I'm sorry you're having trouble. There maybe a problem on the back end - we are looking into it and will update here asap.

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Cannot download from the App Store

I have tried many things:
Used the Activity Monitor to stop "storeagent"
Terminal to:
rm -r ~/Library/Caches/com.apple.appstore
rm -r ~/Library/Caches/com.apple.storeagent
rm ~/Library/Preferences/com.apple.appstore.plist
rm ~/Library/Preferences/com.apple.storeagent.plist
rm ~/Library/Cookies/com.apple.appstore.plist
Sign-out/Signed back in iTunes/App Store
Changed password for iTunes/App Store
Verified Account including Credit Card Info
Repaired Disk
Repaired Permissions
Reloaded Mountain Lion (ML)
Verified Programs (ML, iTunes) were up-2-date
Disabled anti-virus software
Disabled Firewall
I can purchase Apps or purchase songs from iTunes; just cannot download. I get "An error has occurred" (on Purchases Page) I get an alert when downloading from the App Store to go the Purchases Page and try downloading.
This is on my MacBook Pro running ML. (v.10.8.2) I can sign into my account using my wife's MacBook Air and download all day in either iTunes or the App Store. I can also download with my iPad.
I really am at a loss. There may be more that I have done but right now I am burnt out and tired of this. Apple Support has been no help.
I would greatly appreciate any help.
Tks in advance.
--Sam

Forgot to add tried changing the time ahead and retry and set the time back correctly.
--Sam

HT4993 I cannot download from the app store

I'm trying to download from the App Store and after installing I get a message that I cannot download iTune store unavailable. Please help!

Why the fck does it say that?!?!?!?!

I recently traveled in Egypt with my iPad. Iam back in the US, but I wanted to download an app, and I get a message that I cannot download from the Australian store, and I need to switch back to the USA how do I do this?

I recently visited Egypt with my iPad. I am now back in the USA. I tried to download a new app, and I got a message that I could not download from the Australian store. I was told I need to switch back to the USA store. I did not deliberately switch to the Australian store. Why doesn't the iPad automatically switch back to the USA.

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again.

I have a new sony HDR CX110. I cannot download from the camera to the iMac with the usb cable.

I can download from the handycam to a PC, but not to the Imac. Is there a problem, or am I just not doing it correctly? I have used other video cameras to download video to the mac. I go to import, but the handycam doesn't show up as an option to dowload to.

hughmass, is exactly right mentioning 1080 @ 60p as being a potential culprit. One option might be to use a conversion utility to re-wrap your footage into a format iMovie will accept. One example of these types of converters is ClickWrap (http://www.divergentmedia.com/clipwrap) and Voltaic HD (http://www.shedworx.com/voltaichd)

HT5085 I bought music on my iPhone and cannot download from the cloud to my macbook pro.

I have done this in the past with no problem. My computer is a Macbook Pro and is activated for my itunes account. I manually search or the songs Ive bought on my iphone and can see it says purchased but its grey and not clickable. I dont understand why I cannot download them from the cloud into my computer.

What you can redownload will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage
Or if you want music that you buy on your phone to automatically download on your phone then you can use automatic downloads : Store tab in iTunes > Preferences (command-comma) - that will only apply to new purchases made after you turn it 'on'

HT201272 I cannot download from the cloud

Please point out my stupidity. I am in the process of trying to sync my library via iMatch but given a couple of problem songs, I have not completed a full sync. In the meantime I have noticed that when not on wi-fi, I can only play a limited number of songs on my iphone. When I go into the music app, there is no option either on wi-fi or off wi-fir to download music back on to my iphone as there was. I recently deleted songs locally from my phone to free up disk space.
This leaves me having payed for iMatch and I need to continue to resolve, but I cannot play off wi-fi, previous purchases and what has sync'd to iMatch. I want to download songs from the cloud back to my phone.
I know I'm missing something obvious!

Hi AndyTheAnimal,
To address your first concern, certain content may not be compatible with iTunes Match. The following article has more information (in the Additional Information section):
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/TS4054
Also, regarding the issue of not being able to play unless connected to WiFi, I found the following information:
iTunes Match on iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5637
By default, when adding an iOS device to iTunes Match, downloading over a cellular network is not enabled*. To enable downloading over cellular for iTunes Match, choose Settings > iTunes & App Stores > Use Cellular Data > On.
*Fees may be associated with downloading over cellular networks; contact your wireless carrier for details.
Thanks,
Matt M.

I cannot download from the mac app store

I can't download any apps or upgrades from the app store on my 13.3" macbook pro. I can log on to the app store and look at apps, but when I try to download anything all I get is the spinning wheel. Any suggestions?

Apple did not make the Mac App Store available until 10.6.6, and most Apps on there are only available for 10.6.6 and higher. If you are really running 10.5.5, you should seriously consider getting 10.6 and updating to 10.6.8 because of a first virus to ever venture in Mac OS X, which affects anyone browsing with Java. Those with less than 10.6.8 can turn off Java to avoid it, but of course this means many websites won't be accessible. This tip explains how to turn off Java with 10.6.7 or earlier, or update to 10.6.8 and apply the Java patch:
https://discussions.apple.com/docs/DOC-3261
10.6 is still available from many places, but is not necessary for upgrading to 10.7.
Here are your options for 10.6:
https://discussions.apple.com/docs/DOC-2455
Here are your options for 10.7:
https://discussions.apple.com/docs/DOC-2465
References where to download 10.5 compatible software are here:
https://discussions.apple.com/docs/DOC-2275

Cannot download from the 5DMark 3 with cord to Lightroom 5.

Up until tonight I could always download directly from my Canon 5D Mark III to Lightroom 5. Now with Lightroom Import it is freezing and not showing the files. My card reader was always too slow and generally the USB cord was very efficient. Can someone please help why this has now stopped working. Tried 2 different cards and different ports and same is happening. Can see the camera in Lightroom but just freezes when clicking onto it?

Trash your perferences in LR.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 8.7, Lightroom 5.7

HT1338 I cannot download from the app store Mountain Lion to my MacBook pro 17" why?

hi I keep getting the message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Yet my macBook is from mid 2007. Any surgestions?

Well if the store is telling you it is not compatable it must be seeing something. As your system is right at the lower edge, mid 2007's are the first modles shown supported. it is possible that you sysm might have been manufactured before the cutoff date.
Go to About this Mac and then System Report post all the info for hardware overview except for serial number and uuid.

I cannot install a previously purchased version of acrobat 9 pro downloaded from the site. Returns message at final install steps "invalid serial number." I had copied it and pasted it directly from "My Adobe". What to do?

I cannot install a previously purchased version of acrobat 9 pro downloaded from the site. Returns message at final install steps "invalid serial number." I had copied it and pasted it directly from "My Adobe". What to do?

Hi hgratz,
Considering 'invalid serial number' error for Acrobat 9, I would suggest you to please refer the KB doc link mentioned below:
Error "Invalid serial number" | Acrobat 9 | CS4
Let me know if that helps.
Regards,
Anubha

Why is when I try to download from the App Store, it says "The application cannot be downloaded." I do have an ID account and my software has been updated.

Hello there, I'm new to the Apple world, and I'm still learning my way around.
Why is when I try to download from the App Store, it says "The application cannot be downloaded."
It doesn't ask me for payment or anything. When I click on download, about 10 seconds later, that message pops up and nothing is downloaded onto my laptop. I can download other stuff onto my laptop for e.g. Microsoft Word and other various programs such as Google Chrome from the internet. However, I just cannot download from App Store. Any suggestions on how I can download apps?

There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
Anyways, thanks for your suggestion.

I cannot to download from the mac app store (There was an error in the App Store. Please try again later. (20))

I cannot to download from the mac app store (There was an error in the App Store. Please try again later. (20))
I traied to remove cookies and still don't working.

Regretably, none of the above solutions has resolved this problem for me.
Whenever I try to perform updates (in my case, Xcode and iPhoto both want to update), I receive the following error:
An error occurred during purchase.
(of course, I am not trying to purchase anything, it is a free update)
If I press Retry, the above repeats until I press Cancel, then I see:
We could not complete your request.
There was an error in the App Store. Please try again later. (20)
I have been "trying again later" for three weeks now, with no resolution in sight.

Why can't i download the right version of adobe flash player from the link it shows?

since i always can not install adobe flash player from the webpage because of server error,i try to download the installer from the link it shows(http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe).however,after i downloaded the file from this link,i found it's the old version(10.0.45.2).what's wroung with it,and this problem has exsisted for a few days,anybody has found this problem?why still not solve it?

Download it from the link on this page http://www.adobe.com/products/flashplayer/fp_distribution3.html

I am unable to download from the APP store. I get an error message saying my computer is not verified and click support under quick links..

I am unable to download from the APP store. I get an error message saying my computer is not verified and click support under quick links..

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Cannot download from the link

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