Cannot download ios5 due to network connection timing out
cannot download ios5 due to network connection timing out
For me, I tried clicking around the iTunes stall to maintain a network connection. Worked for mr.
Similar Messages
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New iPad . Cannot load ios5.0 says network connection timed out.trying to sync with a pc
Just got a new IPad2. First time Apple user. Need to upgrade to ios5 but get an error message saying network timed out. Tried removing firewalls on my pc and disconnecting my anti virus. Did not help. Any suggestions?
Download iOS 5.0.1! apple servers will not allow you to install iOS 5 as there is already a later version available.
If your itunes is acting up, download the iOS from another site then hold shift button and click RESTORE button in iTunes and select the iOS 5.0.1 ipsw file you just downloaded and voila!! -
Unable to install ios5, keeps saying network connection timed out
Unable to install ios 5, after downloading, during installation, message says unable to install due to network connection timed out, check your network settings but as far as I know, the network connections are fine. what should I do to correct this problem?
This is aksed and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
Please can someone help me with my error message. I cannot download the new software IOS 5.0.1. My phone is double slow now..
Disable your firewall and antivirus software while you do the download and update. (Guessing you are using a Windows PC)
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trying to download new software for ipad but get the same message coming up which is there was a problem downloading the software the network connection
timed out make sure your network connections is active or try again later. I have tried about 5 times to download this can anyone helpHave you disabled any firewall and security/antivirus programs? This seems to have helped the vast majority of people who have posted the same problem in this forum.
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iPhone update to 4.3.3 failed and gave me the error message, " update failed due to network connections timing out". I am using a cable modem with ethernet. iPhone is a 4G currently running 4.3.1. What is the solution?
i believe it is a result of a weak connection. maybe try it at someone else's place?
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Purchased music- network connection timed out
I have recently purchased several songs from the iTunes store. Some songs have downloaded, others have not. When I go to "check for purchases," the songs show up, act as if they are downloading (with the spinning wheel), and then an error message pops up, saying "There was a problem downloading...The network connection timed out." This happens each time I try. I even tried to repurchase the same songs, but I am unable to because iTunes says I have aready purchsed them and need to doewnload them. I have been dealing with customer support for days and they keep telling me the same **** thing- click on check for purchases!!
Does anyone know how I can own the songs I have already paid for?? Help, please!You're obviously experiencing some sort of network issues, sadieandgracie. While your network may be fine with things besides iTunes, that doesn't mean some sort of security software or such isn't interfering with iTunes. Like I tell others, you may want to consider performing the following to be sure no software is conflicting with iTunes:
1.) Disable all anti-virus software you may have running
2.) Disable all firewall software you may have running
3.) Disable all web acceleration software you may have running
4.) If you are connected to the internet via an internet router, please disconnect it and connect directly via your broadband modem
This article may help too:
Using MSCONFIG to troubleshoot conflicts in Windows
http://www.info.apple.com/kbnum/n302538
"I am having the same issue. I updated to the newest version and now all of my purchased songs will not download to the i-POD even if I check the "purchased" box. It actually deletes all of the songs on the i-POD and I have to re-download the non-purchased songs again."
As for the above, you may want to consider manually managing your music if you're having issues with the songs on your iPod being deleted. More information can be found here:
http://docs.info.apple.com/article.html?artnum=61148
http://docs.info.apple.com/article.html?path=iTunesWin/7.1/en/2580.html
Hope this helps -
I am trying to update to iOS5 on my iPad 2, but after the download completes, and file processing starts, I get an error message "There was a problem downloading the software ... the network connection timed out." Diagnostic tests check out OK. Any suggestions?
Temporarily disable your firewall and security software and see if that helps.
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cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download
When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
Reconfigure any security software to allow Apple's servers to pass.
Useful information for configuring your security software:
IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
▪ port 80
▪ port 443
▪ phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple.com, ax.phobos.apple.com.edgesuite.net
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
iTunes also contacts VeriSign servers during an iPhone restore and activation:
▪ evintl-ocsp.verisign.com
▪ evsecure-ocsp.verisign.com
For more information see Update and restore alert messages on iPhone and iPod touch
Temporarily disable or uninstall your security software
If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer. -
Cannot connect to Store - Network connection timed out - Help!!!
Please can someone give me a little help, I've recently updated my Itunes and now cannot connect to the store. I have checked Network connections etc.. and all is fine, my internet works as normal.
I've uninstalled all Anti-virus/spyware software and double checked the Windows Firewall.
When I run a diagnostic from the itunes help menu, I get the following:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Sony Corporation VGN-FE21S
iTunes 7.4.1.2
Current user is an administrator.
Network Adapter Information
Adapter Name: {1CB9EE56-7F9B-4B15-ACB3-28BE159EB621}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Sep 08 16:02:19 2007
Lease Expires: Sun Sep 09 16:02:19 2007
DNS Servers: 192.168.1.1
Adapter Name: {FD313ACD-BDEE-489A-AB3E-DD931458D876}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 61.8.9.254
Lease Obtained: Sat Jul 22 23:23:22 2006
Lease Expires: Sun Jul 23 02:23:22 2006
DNS Servers:
Adapter Name: {302D7F6B-B995-4E44-99B1-1A5158EF7090}
Description: Bluetooth Personal Area Network from TOSHIBA - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Sun Jul 23 02:23:22 2006
Lease Expires: Sun Jul 23 02:23:22 2006
DNS Servers:
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Any advice would be very much appreciated.
Thanks very much.I have been experiencing this as well for about a month and just about five minutes ago I resolved it! I have done everything! You need to unistall iTunes and Quicktime. Don't think you will loose your music as it is on you PC. Trust me. _Follow the links_ on unistalling everything, download it again with the following link and all you music automatically uploads again. It was amazing!
How to uninstall QuickTime on a Windows PC
http://www.info.apple.com/kbnum/n60342
Removing iTunes For Windows
http://www.info.apple.com/kbnum/n93698
Note: Titles you purchased from the iTunes Store or imported from CDs are saved in your iTunes folder by default and are not deleted by uninstalling iTunes.
If you have difficulty removing iTunes, you may find this helpful:
Microsoft's Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?kbid=290301
After successfully uninstalling iTunes and QuickTime, install the latest version of iTunes for Windows, which comes with QuickTime:
http://www.apple.com/itunes/download
If you continue to experience difficulty with this issue, you will need to call Apple technical support (there may be a fee associated with the call). To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html -
Network Connection Timed Out when downloading from...
I have only had BT broadband for a few months but am regretting it due to the huge number of dropouts I have - lose connection many times daily which is a big pain as I rely on this for my work.
One specific problem that has reared its head recently is if I try to download latest iphone upgrade from Itunes then after about 30 seconds it fails with "Network Connection Timed Out' and the connection breaks. This happens every time I try.
Also sometimes when I access sites I get TCP Network Error.
I know these problems are to do with the BTHub Router because if I switch to using my old Netgear Router which is still running on another line in the house (I need the backup as BT fails so often) then all works fine.
Can anybody help - or should I just throw it all away and try another provider?Hi can youplease do the following
1 Bt quiet line test dial 17070 option 2 you should hear no noise any thing heard should be reported to Bt faults on 151 but do not mention broadband when you call once any noise is removed broadband should improve
2 run a Bt speed test speedtester.bt.com andpost back here the results in full
3 obtain your full hub stats byentering 192.168.1.254 into to your browser address bar and navigating to connection and post the full details back here then someone will be able to offer more help about your connection
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
The network connection timed out, cannot access music store
it seems wehatever firewall or antivirus i use has no bearing on what message is coming up!!! i cannot connect to the music store, the messaage says the network connection timed out, make sure your network settings are correct, and your network conection is active, tehn try again. i am on wanadoo livebox, which is hard wired not woreless to my computer, this automatically sets up a network, but i have never had these problems before with itunes 6 but since reinstall its not working!!! someone help for the love of god!!!
Did you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
I hope this helps!
Regards. -
Please help, I'm extremely frustrated. ipod is stuck in recovery mode. Connected to different computer to restore and after 75 minutes of downloading get a message that there was a Problem downloading, network connection timed out. Cannot get past "connect to itunes" on ipod.
Disabling the computer's antivirus and firewall during the download and update usually resolves that error.
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Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!
Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799
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