Cannot download library from new computer

when I sync from the new computer, 4 new purchass and 1 old purchase are synced, and not the others.
They are in the library, but will not sync.

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Similar Messages

  • My computer and ipod were stolen and im trying to download library to new computer without device to sync it to   can this be done?

    My computer and ipod were stolen and im trying to download library from to new computer without device to sync with is this possible? i already addd new computer to account but its showing empty library

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Cannot move library from old computer to new

    Hello,
    I successfully got the new computer authorized and moved the purchased music into the library.
    Using the help instructions i pasted the old library files into the new computer library (with the exception of the purchased files).
    Only the purchased files show in the new library. All of the files appear in explorer, however, so I know they are there.
    What's up please?
    thanks
    Scott

    Drag the remaining files into the open iTunes window; the iTunes database needs to contain an entry for them before they will show up.
    (29465)

  • Cannot transfer Library from old computer to new one.

    We got a new computer, and tried to export the Library via 1g Flash drives, but all that got us was a list of the names of the songs. Then tried to copy the songs to the flash drives, and then copy them into the new computer's Itunes program, but the songs would not play, nor would they transfer to the Ipod. Please help.

    Check this out:
    Move Music to a New Computer
    I hope this helps!

  • Unaable to access my library from new computer

    I just purchased a new computer and logged onto ITunes, after downloading program. I had been using my IPod on my old computer. When I connected my IPod on the new computer, I was shown a library that was not mine. Then a message came up saying that I could not log onto two libraries at the same time! I was offered the option of erasing the library in my IPod and and using the library that was not mine and currently on the screen, which I obviously don't want to do. Also, after clicking on Tonys Ipod icon, I did see my library, but it is grayed out and cannot be accessed. How can I access that library and get out of the wrong library?

    If you want to use the iPod on multiple computers or if the contents of iTunes on the one computer you are using is different to what you have on your iPod you'll have to keep the iPod in manual mode. Have you still got your old computer so you can transfer the library from one to the other?
    If not, there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    The transfer of content from sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    TuneJack Windows Only (iPhone and iPod Touch compatible)
    iPod2PC Windows Only
    iDump Windows Only
    SharePod Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows
    Music Rescue Mac & Windows
    Floola Mac & Windows
    iGadget Mac & Windows (iPhone and iPod Touch compatible)
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    TouchCopy Mac & Windows (iPhone and iPod Touch compatible - Windows version only)
    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.

  • Import icon not high lighted and cannot share library to new computer

    I have tried to import my itunes library to a new computer , half of library has been imported but when i go into shared library to complete import the import icon is not high lighted , please advise

    Take a look at this article: http://support.apple.com/kb/HT1727
    It refers to purchased music, but it will work the same for all kinds of music

  • Cannot Access iTunes from New Computer Even Though It Is "Authorized"

    I recently got a new MacBook Pro and signed in with my iTunes account info, authorized my computer, followed all instructions, but my music library does not show up. Still works fine on my two other authorized computers. Am probably missing something obvious? Any help would be much appreciated!

    How did you move/copy the library to the new computer? You might try launching iTunes with the Option key down, then navigate to the location of the library when prompted.

  • TS1277 I have already deauthorized several computers but I still cannot download to my new computer.

    Has anyone else encountered this problem. I have recently purchased a new iMac and migrated my data to the new machine. But I cannot syn my iPhone as I get the message that I have more than 5 computers already sync'd to the account. I look at the area within my account profile in iTunes and it identifies that I have 2 computers on this account. Suggestions?

    Download the trail version, activate it with your serial number.
    Mylenium

  • Since downloading a new version of i tines I cannot transfer songs from my computer to mt ipod

    Since downloading a new version of itunes I cannot transfer music from my computer to my ipod

    Same here but not sure if it is for the same reason. I have trouble downloading the file and hence, it is not on my computer but in "the cloud" and it seems like that is the reason that it cannot transfer the file.

  • I cannot download photos from my digital camera to Iphoto (version '09). I have been able to successfully do this up to 4 days ago but not yesterday. My camera/device is recognized in the Source List but photos won't download for me to import to library.

    I cannot download photos from my digital camera (via a cable) to Iphoto (version '09). I have been able to do this successfully up til 4 days ago but not yesterday (Dec. 25th). My camera/device is recognized in the Source List, but when it tries to download the photos, all I get are the words "Loading Photos" in the area where the thumbnail pictures usually display. The little "gear" symbol next to the words but it just goes round and round. Nothing ever downloads, and instead of showing me how many pictures there are to import it just says "No photos". So therefore I cannot import the photos to my library since they won't even download.
    I was getting an error message a few days ago that my Iphoto library was getting full, so I emptied my trash in both Iphoto and on my computer. I had this same problem back in October and emptying the trash and getting rid of some photos did help (can I really be using that much storage space for the pictures?). But it didn't help this time.
    Any suggestions as to what to do to solve the problem? I would try taking the SD card out and inserting that into the slot on the computer to see if I could load pictures that way; but the last time I did that, they wouldn't load. Not sure if I lost pics from the disc or not.
    Thank you,
    Novice50

    1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
    OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
    Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
    Your first priority is to make more space on that HD. Nothing else can be done until you do.
    Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
    Your Library has been damaged from being run on an overfull disk.
    How much free space on it now?

  • HT203167 Moved iTunes library from one computer to another using external hard drive.  Cannot play many files.  Says they are missing but locates them in an archive file but still won't play them.  Are the files themselves part of the .itl files?

    Moved iTunes library from old computer (PC Windows 7) to new (PC Window 8) using external hard drive.  Library listing shows all music but can only play a fraction of it.  On the ones it cannot play it asks to locate, then refers to an archived version (an .itl file), and still cannot play them.  Do I just need to copy the archived .itl over, or is that not where the actual media are (do the actual media files even exist on the new computer?)?  Any advice or information on this would be helpful.

    *Also...is there any way I can filter out all the tracks with the ! so I can delete the unplaying copies as they're taking up room in my iTunes? I know how to find duplicates, but then I have to go and delete each one individually...*
    *Thank you!*

  • Trandferring iTunes library from old computer to new computer

    How do I transfer files from my old computer to my new computer. I have copied my music library to an external hard drive and copied it to my new computer. However, I have lost most of the album artwork. Also, I am showing multiple copies of the same album, but each album has a song or two only. I encountered this problem previously when I first loaded my CDs onto my computer. I spent countless hours fixing that mess and it now appears that I am faced with having to redo it. Help anyone.

    How to Copy and Move (Clone) your iTunes Library from One Computer to Another – or Archive Prior to a PC Re-Image or Reformat
    This well-written iLounge Article is a must-read for anyone considering moving their Library to a new computer or a new location. Or, just wants a better understanding of how iTunes manages your music.
    Below is the conceptual framework with related and important links. Apply and adapt it to your specific situation and equipment resources.
    The safest, quickest, and most optimal method to move your Library to a new computer is to actually clone the entire ‘iTunes’ folder (directory) structure, rather than just copying just the song files. By copying the entire ‘iTunes’ folder and all sub-folders, you capture not only the music files, but the all-important ‘iTunes Library.itl’ database file (usually located in the ‘iTunes’ folder), which contains all the data about your songs (Playlists, Ratings, Play Counts, Last Played, Date Added, etc). See: What are the iTunes Library files?
    Install iTunes on the new computer. Then go back to your old computer and move (copy) the "iTunes" folder which usually resides inside your "…\My Documents\My Music" folder from the old computer to the exact same place (both Drive Letter and complete Path) on the new computer. When you open iTunes on the new computer it will look and behave exactly the same way it did on the old, Play Counts, Ratings, Comments and all!
    NOTE: It is usually safer moving files between computers with the same version of iTunes!!
    iTunes Files to Copy and Move to your New PC (for iPod, iTouch &/or iPhone – use as needed)
    1) All Music Files in their current folder structure (usually located in and under the ‘iTunes Music’ folder)
    2) All Application Files in their current folder structure (usually located in the ‘Mobile Applications’ folder)
    3) All Album Artwork Files in their current folder structure (usually located in and under the ‘Album Artwork’ folder)
    4) The Library database file: ‘iTunes Library.itl’ located in the ‘iTunes’ folder
    5) The Library XML file: ‘iTunes Music Library.xml’ located in the ‘iTunes’ folder
    6) The iTunes Library Extras.itdb and iTunes Library Genius.itdb files, also in the ‘iTunes’ folder
    Some additional files to consider also include in a backup:
    7) Any XML playlist files created for Playlist retention
    8) The two iTunes.pref files (optional)
    i) C:\Documents and Settings\<your username>\Application Data\Apple Computer\iTunes\iTunes.pref
    ii) C:\Documents and Settings\<your username>\Local Settings\Application Data\Apple Computer Inc\iTunes.pref
    9) The XML file of Ratings, Play Counts and Last Played attributes saved from the main Library and created by Otto’s SaveRatings script (also optional, but recommended):
    “Download this: http://ottodestruct.com/itunes/SaveRatings.zip . It's a program, just run it like any other program. Run it on the machine where you're copying the info from BEFORE you move the files to the new machine. Click the "Save Ratings" button and it'll create a ratings.xml file. Now when you move the files, move the program and this file as well. Then after you make your new iTunes library, run it again and click the "Restore Ratings" button. Voila, all your information is back in the Library. Well, most of it anyway, it's not perfect. It'll tell you what songs it couldn't figure out though, and there's usually not very many.”
    10) The folder(s) used to store and sync photos to your iPhone (if applicable)
    11) The iTunes created Backup of your iPhone usually located at:
    C:\Documents and Settings\USERNAME\Application Data\Apple Computer\MobileSync\Backup
    Here's a list of methods to copy and move your music files from one computer to another:
    1) Use an External Hard Drive (ExHD) to move the complete files and Folder structures from one computer to another (my preferred option). You can clone’ the entire ‘iTunes’ folder structure in one very easy step. Also great to have available for complete backups of your Library. External hard drives now run less than $100 for 500GBs-1TB of storage. See This Link
    2) Directly connect the two computers:
    2a) Connect them through a Router &/or Network
    2b) Directly connect using an Ethernet cable: Straight for using at least one Mac; or Crossover for PC/PC Instructions here.
    2c) Connect them via a USB-to-USB Network Bridge. Example here. There are various types out there (use Google).
    --Then copy the files from one computer to the other.
    3) Use the iPod as a transfer device, as this extensive Apple link explains. It will be a bit easier if your iPod has a larger capacity than your music collection, otherwise you will need to perform multiple copy/move transfers. This well written process also works fine while using any other data transfer medium (ExHD, Flash Drive, DVD, CD, Zipp, Jazz, etc.).
    4) Burn several DVDs (at 4.7GBs each) with your music data files and folder structure, and load them onto the new computer. Re-writable DVDs are more cost effective (if your DVD drive can manage these types).
    5) Burn 6x more on CDs (at 700MB each) than in #4 above and load the files and folders on the new computer. Re-writable CDs are more cost effective (if your CD drive can manage these types).
    6) Use a larger USB Flash drive (1GB - 4GB) to move the files and folders. Best if the flash drive is larger than your Library, otherwise you will need multiple copy/move transfers.
    These are links to various additional instructions on performing the transfer (read them all, but some listed steps may not be required depending on your specific situation):
    Switch from PC to Mac Using the iPod
    hudgie: Migrating iTunes for Windows to a new PC
    How to copy music between authorized computers
    Also, remember to Deauthorize your PC before you reformat it, dispose of it, or retire it from iTMS use (if applicable).
    Best of Luck

  • Downloaded itunes to new computer. where is my library?

    downloaded itunes to new computer. where is my library?
    <Edited By Host>

    andrea.cw wrote:
    downloaded itunes to new computer. where is my library?
    It is still on your old computer.
    Did you copy the entire /Music/iTunes/ folder from old computer to new computer?

  • Itunes library cannot locate files on new computer

    I've attempted to transfer my itunes library from one computer to another; however, when I click on the music, I get an error message:  "the file for the song cannot be used because the original file cannot be found".  I attempted to import the library using Homesharing initally, then attempted to transfer it via an external harddrive.  When the computer is connected to the external harddrive, the music will play.

    I know how infuriating it can get and how you start to doubt your own sanity. The best thing is to go back to basics.
    1) Locate your actual music files.
    If you look on your new computer, by default your music should be stored in my music\itunes\itunes media\ if you cannot see folders in there which contain your music it is fair to assume the media isnt on your computer. I tend to suspect that the music is on your external hard drive which is why it plays when you have that plugged in.
    If you find the music on your hard drive I would go into preferences in itunes and tick the option in advanced that I mentioned previously, then, in itunes go to file and "add folder to library". If you cannot see the menu bar which contains "file - edit - view - controls - store - help"   you may need to press ctrl B to show it, alternatively if you click on the little box in the top left corner of the itunes screen and drop the menu and select "show menu bar"
    So now when you press the add folder to library simply browse to where your actual music files are, find the folder which has all you r music etc in it and then click "select folder" in the bottom right of the window.
    If you have done all that correctly and have ticked the "Copy media to itunes folder when adding library" option in "edit / preferences / advanced" your music should be copied from your external hard drive into the itunes folder and all should then work properly.
    Fingers crossed lets hope thiat works for you.
    Just a thought - if that creates duplicate entries in itunes then I would select all your music in itunes and delete it, then go through the above again so you only have the one set of music.
    Steve

  • How do I transfer my itunes library from old computer to new computer

    How do I transfer my itunes library from old computer to new computer?

    See this migrate iTunes library post.
    tt2

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