Cannot download Lightroom

I am a Creative cloud member and try to download Lightroom. If I hit the download button in the downloadcentre My creative cloud centre is opened, but I do not see lightroom in the apps list.

Hi Jan ,
If you're a paying Creative Cloud member, you may not see Lightroom in the Creative Cloud if your computer doesn't meet the minimum system requirements. Check to make sure that your system meets the minimum requirements for the latest release of Lightroom http://helpx.adobe.com/lightroom/kb/system-requirements-lightroom.html
If your system meets the minimum system requirements and still you are unable to see the LR app then you can download LR from https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom
And then use your Adobe ID to license the software.
Thanks!
Eshant

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Michael Miller: Removed Cannot log in (old mail on file?) and cannot download Lightroom 5.6 from inside Lightroom. Get NO DATA RECEIVED error. Need to get back on Chat.

This was my previous discussion with Adobe Chat, which I CANNOT FIND a link to now.
It's a catch 22. I think Adobe still had my old email address, which I have deleted with Comcast.
Therefore, Adobe cannot send me a change of password form, nor can I update my email.
I think Chat is my best bet, but cannot find link.
Note, I may not be able to receive forum responses, if Adobe notifies my old email address.
If I need to sign in to get responses, I cannot do that either. Adobe reports an error if I use my old address.
I cannot update my email address, without signing in.
Adobe, and everyone else needs to have links for: Forgot Your Password? -AND- Forgot Your Email (or changed it).
Please reach me outside of Adobe at: <Removed by Moderator>
I am a registered customer with products on file.
Chat History:
Sandesh: May I have the email address to which you have access ?
you: Correct address is:<Removed by Moderator>
But, do I have to login to download updates. I got the dialog directly from LR, when I opened it.
Sandesh: May I have the serial number of the product please ?
you: LR 5: <serial number removed by moderator>
Sandesh: Thank you.
Sandesh: May I know the exact error message you are getting ?
you: NO DATA RECEIVED. In the meantime, I found another LR ID: <serial number removed by moderator> in case you need it.
Sandesh: Sure.
Sandesh: May I know whether you are using the Dvd or the download ?
my comment (I already said download above).
you: Trying to download from your Adobe web site.
Sandesh: Okay.
Sandesh: Please allow me a moment.
Sandesh: Could you please copy paste the URL of the download link you are using on the chat screen so that I can check ?
Sandesh: Are we still connected?
Added today: 8/19/2014:
The link the download button is on, is:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5823&fileID=5837
Loading message says: Waiting for download.adobe.com
The page the error is on, is:
http://download.adobe.com/pub/adobe/lightroom/win/5.x/Lightroom_5_LS11_win_5_6.exe
Then, while Sandesh was researching, I had to leave the room for too long and then had to go out. So,
Sandesh: Since we have not heard from you for some time, we will now end this chat.

Michael Miller please try a different web browser. You may also want to review your host file to ensure the Adobe servers are not being blocked. You can find details on how to review your host file at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
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