Cannot download mail after updating to 31.3.0
Having recently updated to Thunderbird 31.3.0, I can no longer retrieve my office mails (hosted by Gmail). I press Shift-F5 and get the error "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections."
I did as instructed, reducing the original value from '5' to '1' in incremental steps, all without success.
As a test I tried to add in my personal Gmail account, but got an error message that my email address and password could not be verified.
Could the internet connection settings be the cause? It has always been "Use system proxy settings" as with the previous versions of Thunderbird.
Yes!!!
Reverting to ver 24.6 completely solved the problem! Woohoo!
Hopefully the developers can have a look at what changes were made to ver 31.3.0 that made it unable to work. My mails are hosted on Gmail servers, so I'd reckon many people would face this issue as well.
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Cannot open mail after upgrade to Yosimite 10.10.1
Hello everyone,
I cannot open mail after I just update from OS X v10.9 (Mavericks) to Yosimite 10.10.1 and I use console to capture the log as below. Pls. help to find the solution.
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Spaide
1/2/2558 BE 7:14:13.222 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:14:14.605 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:14.606 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:14.935 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:26.958 PM Mail[941]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
1/2/2558 BE 7:14:27.595 PM Mail[941]: An uncaught exception was raised
1/2/2558 BE 7:14:27.596 PM Mail[941]: Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks
1/2/2558 BE 7:14:27.596 PM Mail[941]: (
0 CoreFoundation 0x0000000111c5764c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x000000010ffe26de objc_exception_throw + 43
2 CoreFoundation 0x0000000111c5742a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fa79905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fa5859c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fa581a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113ad5c13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113ad9365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113adaecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113ad86b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113e136cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113e114a1 start_wqthread + 13
1/2/2558 BE 7:14:27.597 PM Mail[941]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks'
*** First throw call stack:
0 CoreFoundation 0x0000000111c5764c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x000000010ffe26de objc_exception_throw + 43
2 CoreFoundation 0x0000000111c5742a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fa79905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fa5859c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fa581a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113ad5c13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113ad9365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113adaecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113ad86b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113e136cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113e114a1 start_wqthread + 13
1/2/2558 BE 7:14:31.133 PM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[947]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
1/2/2558 BE 7:14:31.482 PM diagnosticd[896]: error evaluating process info - pid: 941, punique: 941
1/2/2558 BE 7:14:33.551 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:14:49.406 PM mds[32]: (DiskStore.Normal:2376) 2a001 2.808408
1/2/2558 BE 7:15:01.570 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.577 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.586 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.594 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.602 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.610 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.626 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.633 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.641 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.665 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.673 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.682 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.689 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:05.659 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[941]) Service exited due to signal: Abort trap: 6
1/2/2558 BE 7:15:13.065 PM ReportCrash[947]: Saved crash report for Mail[941] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191512_apples-mac book-pro-3.crash
1/2/2558 BE 7:15:19.526 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:20.368 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:25.817 PM Mail[951]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
1/2/2558 BE 7:15:25.819 PM Mail[951]: An uncaught exception was raised
1/2/2558 BE 7:15:25.819 PM Mail[951]: Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks
1/2/2558 BE 7:15:25.820 PM Mail[951]: (
0 CoreFoundation 0x0000000111d3164c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00000001100c96de objc_exception_throw + 43
2 CoreFoundation 0x0000000111d3142a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fb5e905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fb3d1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113bbac13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113bbe365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113bbfecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113f0f6cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113f0d4a1 start_wqthread + 13
1/2/2558 BE 7:15:25.821 PM Mail[951]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks'
*** First throw call stack:
0 CoreFoundation 0x0000000111d3164c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00000001100c96de objc_exception_throw + 43
2 CoreFoundation 0x0000000111d3142a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fb5e905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fb3d1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113bbac13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113bbe365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113bbfecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113f0f6cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113f0d4a1 start_wqthread + 13
1/2/2558 BE 7:15:26.815 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[951]) Service exited due to signal: Abort trap: 6
1/2/2558 BE 7:15:26.892 PM ReportCrash[947]: Saved crash report for Mail[951] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191526_apples-mac book-pro-3.crash
1/2/2558 BE 7:15:26.904 PM ReportCrash[947]: Removing excessive log: file:///Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-061109_app les-macbook-pro-3.crashTry a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
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Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite -
Cannot download apps or updates on my iPad
Hello and thank you in advance for your support
I am experiencing a weird issue on my ipad mini:
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I have no pending purchases, music videos or music pending download.
It seems that switching to Airplane mode solves the problem temporarely.
I've already done a clean restore without any results.
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Rarely after waiting for about 5-6 minutes I'm requested to enter my password and the update beggins ( w/o switching to Airplane mode)
Does anybody here have the same issue? Any ideas on how to track down the source of this issue?
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It will never finish :s
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I have no pending downloads
Please help! -
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Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
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I am very frustrated because Muse crashes when cannot download updatres.
I have been redirected to this forum from the 'Adobe Chat Team'
I am trying to complete a project for a client, this is the second time I have asked for help. Can anyone please help me I
I am using Windows 7. I am not sure if a response will come. I am new to forums. Do I wait or will someone contact me?
Deb Kelleher
[email protected]Hi Deb,
Please accept my apologies for the inconvenience so far.
I am not sure if you already tried this, but in case not, try to update Muse via Creative cloud directly.
Start creative cloud application manager, if you dont have it, you can download it from here,
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Login using your adobe id, once you are in, switch to Apps, and you should see the Update for Muse, click Update.
Let me know if you get any error or warning.
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I cannot download the latest update for itunes because it say the file itunes.msi is missing
I cannot download the latest update for itunes because it says that the file itunes.msi is missing
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
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To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
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i cannot download the new update on my phone nor use it at all now because the itunes has too many errors on it and will not allow the recovery mode to commence
Try Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
I cannot download FP 11 update even though I get "successful download completed" messages. Help!
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Here is the correct link: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header - the earlier link contained a space somewhere.
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<Subject Edited by Host>Sorry, none of that worked. Its very frustrating.
Also, since the last upgrade, which seems almost automatic, half of the icons for my bookmarks and actual websites have disappeared.
I haven't upgraded to Mac OS Lion, is that part of these problems?
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Why do the songs I bought are incomplete?
I downloaded them but when i try to play them, they cut at the 10th second and the next song starts to play