Cannot download Mavericks from App Store - error 1004, then error 13.

I have previously downloaded Mavericks 10.9.5, but now I cannot a second time. When I attempt to download, I get an error code 1004..hitting cancel gives me error 13. Yosemite will download, but I don't want it until the "bugs" are worked out - maybe version 10.10.2.
Have contacted technical support by phone and cannot talk to a real person, only the menu system..want a serial number for a Mac. Since my MacBook Pro is over 3 years old, says I must pay for a technical support session - $29 fee.
This is how to treat a loyal customer? Pay for support for an App Store failure to download a free upgrade?

This advise (in theory) should work. However, there are no "hidden items", but there is a "manage" link
Clicking on that link shows me nothing other than 2 previously downloaded, and since removed, free items (free apps I tried but later removed).
There is no "hidden" Mavericks download, or for that matter, previously downloaded Mountain Lion.
(Which I also cannot download from the "purchases" page.)
There is a button labeled "Reset" which links to "Reset all warnings for buying and downloading" which I have tried multiple times with no positive result.
No joy.

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Cannot download Mavericks from App Store

Hello to all,
I just want to download OS X Mavericks from App Store and I get a simple error message:
"We could not complete your purchase.
OS X Mavericks cannot be installed on this computer."
And the "Learn More" button points me to http://support.apple.com/kb/HT5842.
I am doing this from my brand new Mac Book Pro 13'' Retina (Late 2013), running Mavericks 10.9.1.
My objective is to install Mavericks on my Mac Mini (a system bought at the beginning of 2013), whose original harddrive was replaced with an SSD. That is the reason I just want to do a fresh install on it.
Waiting for feedback.
Thank you.
Marius

Hi Thomas,
I should boot a Linux distro from USB just to erase the disk, although I would expect that as an option to be provided during the setup of the Mac OS X installation process.
Anyway, meanwhile I am following this guide here: http://www.techrepublic.com/blog/apple-in-the-enterprise/how-to-create-a-bootabl e-usb-to-install-os-x-mavericks/.
While writing this response, I manage to follow the whole article and the result is successful for now: right now I am in the process of installing the Mavericks. Interesting is that after booting from the USB I also got "Your computer restarted..." error, but after that the reboot started the installation process. Then I manage to erase the SSD drive using Disk Utility provided during installation.
Well... 5 minutes left. :-)
Again, thanks a lot for the quick answers!

In my macbook pro retina 15 inch there is installed mavericks but ı want to create recovery disk and ı need to download mavericks from App Store but it doesn't download??

Hey guys ı really need your help. I bought macbook pro retina 15 inch 2 weeks ago and it came with installed mavericks of course but ı want to create a recovery disk and to do that ı need to download mavericks installer from app store but when i click to download mavericks from appstore purchased part ı get a message says " Your purchasing process couldnt complete. OS X Mavericks cant be installed to this computer." How can ı solve this problem!??

One way around tis is to borrow a Mac that can run Mavericks and then the download will work. You can use these instructions:
http://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_ins tall_drive.html
Though they are for Mt. Lion, the same steps will work.
Ciao.

Can't download Mavericks from App Store "you have updates available" error

I am running Lion which came with my iMac and it's up to date. I wanted to finally upgrade to Mavericks so I started downloading it a few days ago, but cancelled the download because it was taking so long. So today, I went to start it again and now I'm getting the error: "You have updates available for other accounts Sign in to (my account) to update applications for that account." I have no other Apple accounts. I have searched for this error here an all over the web and performed all of the suggestions: repair permissions, Spotlight, you name it, I've tried it. I even had an older Mavericks install file on an external and it just bounced and wouldn't install.
Any new suggestions?

OK, I'm answering my own question here in case it will help others.
I suppose you could call it user stupidity, but I'll say it's bad user experience on the part of the App Store.
I went ahead and clicked the "Install App" button, hoping I would then have the option to just download but not (reinstall) Mavericks. That is exactly what happens.
The App Store displays a warning to the effect of:
You already have Mavericks installed on this machine. Do you want to continue and just download the installer?
You click the 'Continue' button and you're good to go.

Cannot download anything from App Store, no error.

I haven't been able to download anything from the Mac App Store. I've tried a few things to help with troubleshooting, and this is what I've gotten so far:
- I cannot download anything when I use my computer
- I cannot download anything, even if logged into another user (it is not limitted to my account)
- I can download things if I'm logged into my account on another computer
- Internet connection is not the issue, as I have tried many internet signals
I don't have any firewalls or anything like that.

I fixed it by turning my computer off and on again.
Go figure, I've been trying to fix this for weeks.

Downloaded Mavericks from App Store and am receiving corrupt file message?

I downloaded OS X Mavericks a few times tonight, each time it starts to install and then I recieve a message telling me that it is corrupt and for me to remove and re-install again from the App Store, which I already did a few times already, why?

There is quite a rush to get new software on the day it releases. Messages like yours happen on launch day almost every time. You may need to give it a day or two.

Cannot download anything from app store

I have looked through posts on this subject and nothing has helped me yet...
Running lion on a brand new macbook pro and keep receiving this message when attempting to download even free apps:
"There was an error in the App Store. Please try again later. (4)"
It appears right after typing in password to apple id.
I came back over 12 hours later and still got that message. Tried restarting and still the message...
ideas?

here is a solution for someone that I found (If you don't have a second AppleID, try creating a new one):
"I was trying to download an App from the Mac OS X App Store. When I put in my password and clicked Sign In, instead of downloading and installing the application this message came up:
There was an error in the App Store. Please try again later. (4)
Luckily I have more than one Apple ID, so I just deleted my email address from the left text field and put in my other email address, put in my password or that one and clicked Sign In again. It worked fine."
source:http://forums.macrumors.com/showthread.php?t=1297586

Cannot Get Updates from App Store Error -1012

Out of nowhere I suddenly got this error message "NSURLErrorDomain error -1012" on my iMac and MacBook Air this morning when checking for updates on Mac App store, last mavericks update was 22nd May, everything was fine a few days ago.
Anyone else had this, signing in and out of app store makes no difference or a restart. Help please.

Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Cookies
Click Go then move the com.apple.appstore.cookies and com.apple.appstore.plist files from the Cookies folder to the Trash.
Type or copy/paste: ~/Library/Preferences
Click Go then move the com.apple.appstore.plist file from the Preferences folder to the Trash.
Try the App Store.

Trying to download Lion from App Store error 100

I have been trying to download Lion all day and get the 100 error - please try later.
Logged out of the App Store and rebooted Mac, but still get the error.
Whats Wrong?

Found the problem.
You must got into purchases and download (or continue if it stpped)

Can't download Maverick from app store

I am having troubles downlaoding Maverick for the App Store. I click "Free Upgrade" then "Install App" and up by the forward and back buttions the spinning wheel moves, but nothing happens after that. I am running 10.7.5 on a Mid 2010 MacBook Pro.

I'd try:
Restart and delete any partially downloaded bits of the installer that are in your applications folder. Then try the download again.
If that doesn't work, I'd restart in safe mode (restart and hold down shift until you see the Apple symbol), and try again.
Message was edited by: arthur

Cannot download update from App Store

The APP store is teling me I have one item to download, I try to do this and I get a message tellng me it is disabling my password.I then get a message saying there is an error at the APP Store (100) and to try later. I can still log into Itunes with my password despite being told its been disabled. Can anyone help?

Do you have the WSJ app?
Spent much of the weekend trying to fix same problem. Apple support were polite but couldn't help. Then stumbled across a note against the latest WSJ update to say there had been a bug preventing downloads.
Deleted WSJ app, rebooted iPad, and problem solved
Hope this helps you or maybe others. A lot of people must be experiencing this problem - now I've figured it out, I've found chatter on Twitter etc.
Apple, perhaps you alert your Support staff.

Cannot download Spotify from App Store

I cannot find or download Spotify App in App Store in Denmark for my IPad3.

If you are now in Denmark with a valid Danish billing address then you will need to change the address on your account and your billing info to your new details - which you might be able to do (I've never needed to do it) either by tapping on your id in Settings > Store and doing View Apple ID, or on your computer's iTunes via Store > View My Account. If you still have a balance on your account then that will need to be used up first (or you can contact iTunes support and see if tey can remove it for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page)

I just bought aperture and downloaded it from app store. when I try to open the app I get a warning message that says: There was an error opening the database for the library "~/Pictures/Aperture Library.aplibrary". The only option the is to quit. What is

I just bought aperture and downloaded it from app store. when I try to open the app I get a warning message that says: There was an error opening the database for the library “~/Pictures/Aperture Library.aplibrary”. The only option the is to quit. What is wrong?

Hi,
not sure what the problem might be, but you can try the following:
While pressing ALT+CMD on the keyboard, click on the Aperture icon in the dock: Aperture then opens in a special "recovery mode", and you're prompted to choose what kind of repair you need: Repair Permissions / Repair Database / Rebuild Database
Considering the situation, I'd recommend you to try "the "Repair Permissions" option first.
If that isn't enough (and it may well be the case), then go straight for the "Rebuild Database" option; it's a non-destructive opration anyway, but since you've just installed Aperture you shouldn't have anything valuable in the default library...
NOTE: if you do have some pictures in the library, instead, do a backup first! Time Machine is your friend
Another option would be to launch Aperture while keeping only the ALT (option) key pressed: Aperture will ask you what library you want to open, or you can choose to create a new one from scratch.
Good luck!
Corrado

Trying to download OS X Mavericks from App store but the download essentially stalls after downloading about 5.26 GB with a message that it is "calculating." How can I get the complete download?

I've tried downloading OS X Mavericks from App store, but the download stalls with a message "calculating." How can I get the download to finish?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Trying to download Msecer from app store keep getting error code(4) disabled growl

trying to download Msecer from app store keep getting error code(4) disabled growl & enabled gatekeeper to allow download from app store but still cant down load app to mini mac. Anyone have any solutions i havent tryed?

Hi ..
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall

Cannot download Mavericks from App Store - error 1004, then error 13.

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