Cannot download my 107 available downloads - network connection

I upgraded to version 9 and have 107 downloads available (don't ask) however it comes up with the following error:
Unable to check for available downloads. The network connection timed out.
I already deleted the .tmp files in the download directory. The firewall is turned off, Windows is not blocking iTunes, etc.
From the diagnose in iTunes I have the following:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-10-01 10:56:11.
PLEASE HELP!! 107 downloads is a lot of money to spend for nothing.
Thanks for the help!
Oh, btw I also stopped what few services I have running.

This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******.

Similar Messages

  • Cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

    cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

    When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
    If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
    Reconfigure any security software to allow Apple's servers to pass.
    Useful information for configuring your security software:
    IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
              ▪          port 80
              ▪          port 443
              ▪          phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple.com, ax.phobos.apple.com.edgesuite.net
    iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
    iTunes also contacts VeriSign servers during an iPhone restore and activation:
              ▪          evintl-ocsp.verisign.com
              ▪          evsecure-ocsp.verisign.com
    For more information see Update and restore alert messages on iPhone and iPod touch
    Temporarily disable or uninstall your security software
    If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
    To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
    Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
    If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
    To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer.

  • Rented 2 movies, watched one, second one kept downloading for 3 days and finally failed. I was charged for it, it never downloaded, cannot be found in "Available Downloads" and "report a problem" page NEVER loads, no email contact. Please help

    Rented 2 movies, watched one, second one kept downloading for 3 days and finally failed. I was charged for it, it never downloaded, cannot be found in "Available Downloads".
    When you go to "Report a problem" next to the item (Great Gatsby) on the email invoice or on the online account  - it takes you to online support - if you elect problems with iTune downloads the page NEVER opens...  no email contact. Please help

    This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
    How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******.

  • Every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

    every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

    Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues

  • TS3297 Pop-up message "There was a problem downloading 'APP NAME'. The network connection was reset."

    I am trying to download updates for some Free apps. The app update starts to download but before finishing, I get a pop-up message "There was a problem downloading 'APP NAME'. The network connection was reset."
    A couple of App updates downloaded successfully. Some don't. What do I need to do/change to get a download to finish so I can get all my app updates?

    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725

  • Trying to download iphone update and my network connection timed out.  how can i correct this

    trying to download iphone update and my network connection timed out.  how can i correct this?

    Temporarily disable your firewall and antivirus software and try again...
    See here for Connection Issues
    http://support.apple.com/kb/TS1379
    From Here
    http://www.apple.com/support/itunes/troubleshooting/

  • Error msg while downloading or visiting iTune store: "network connection was lost". Any idea about the problem?

    I am getting for the last days a constant error msg while downloading or visiting iTune store: "network connection was lost" (sometimes also ways it was "reset" instead). But, the network is working (I can make othe rdownloads and visit to other internet sites). Any idea about the problem?

    Mac server or Windows server? Have you checked her permissions/access vs another user not having the issue?

  • I have the ipad2 with the latest Os upgrade.  On certain websites, I get the following error message: cannot open page. Safari cannot open the page because the network connection was lost. I have rebooted, turned off wifi and reset the password.

    This is happening to only certain websites.  Unfortunately, the work ones that I need to access.  I appreciate any help.
    Error message:
    Cannot open page
    Safari cannot open the page because the network connection was lost
    I reset the wifi and the password, I also rebooted several times.

    Do you have any other browsers on your iPad? If you don't have one, why don't you try downloading one of these free browsers - they will all be "lite" versions (not full featured)  - but if you can access these websites with one of those - then I assume that we can point to Safari as being the culprit. That will not solve the Safari problem, but it will give us another point from which to work.
    http://www.google.com/search?client=safari&rls=en&q=free+ipad+web+browsers&ie=UT F-8&oe=UTF-8
    I have Mercury, iCab Mobile, Opera, Dolphin and Atomic. iCab Mobile - the paid version is great.
    BTW ... have you tried to access these sites from another WiFi connection - like a library, a friend's house - any other WiFi network?

  • When i try to activate facetime and imessage on my ipad it says cannot sign in. Check your network connection and try again. However everything else that needs internet works. What do i need to do?

    When i try to activate facetime and imessage on my ipad it says cannot sign in. Check your network connection and try again. However everything else that needs internet works. What do i need to do?

    1. Make sure software is up to date
    2. Make sure FaceTime is enabled; Settings>FaceTime
    3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
    4. Make sure Push Notification is enabled
    5. Make sure phone number or email address is correct
    6. Hold the Sleep and Home button down (together) until you see the Apple Logo

  • In iBooks,what does it mean when it says: you have already purchased this item. To download it check available downloads in the store menu?

    In iBooks,what does it mean when it says: you have already purchased this item. To download it check available downloads in the store menu?

    Apologies if I seem rude but isn't it obvious?
    you have already purchased this item means you have already purchased this item - you don't need to buy it, you've already bought it.
    To download it check available downloads in the store menu means to download it check available downloads in the store menu. So if you look at your top menu bar (in your iTunes programme) select the Store and from the menu that appears, select Check for available downloads. My guess (and I realise I'm risking my reputation here ) is that when you click on that, you will see a list of the items you've bought which will include anything you haven't yet downloaded to your iTunes. I assume there will be an option with that list to download those items.
    I would like to thank the person who thought of the idea of taking different words and putting them in a certain order, so that those words form a sentence, and that sentence can then be read by other people and those people understand. Genius!

  • Hotspot login cannot open the page because the network connection was lost. Why?

    Everyttime I try to connect to the wifi, all I get is about a second of the phone saying it is connected, before I get a login page, with the web adress of "captive.apple.com".
    The login page is black, and after about a second I get the message,
    "Error Opening Page: Hotspot login cannot open the page because the network connection was lost"
    I've tried restarting the phone, resetting the network data, everytihng I can think of but no luck.
    How can I fix this?

    Good day everybody. I had the same issue and I got crazy but keep up work on it about 1 week to have the resolution.
    Here is the simple steps to overcome this problem:
    1. Choose your Wifi and get connected
    2. On Wifi page at the bottom Turn On 'Ask to Join Networks'
    3. Connect to your Wifi,
    4. After connecting, you will see a blue next to your selected Wifi
    5. Press the blue and get into the connection detail of your wifi
    6. Turn on Auto-Join
    7. Turn Off Auto-Login
    8. Close settings
    9. Go to Safari log with Hotel, Business wifi page
    Trick is the Auto-Login must be turned off

  • Getting "safari cannot open the page because the network connection was lost" on a popular UK electrical retailer when trying to click and collect, yet I have excellent 3G and WIFI connections

    When I try and use a click and collect service via a popular electrical retailers website in the UK I get " safari cannot open the page because the network connection was lost"
    I have a superb WIFI connection and have tried it via 3G.
    I am not getting this on other websites, however have recently updated Safari.
    Any ideas?

    Install Chrome and see if the problem lies with Safari...that's where it was with my mini.

  • Safari cannot open the page because the network connection was reset. the server may be busy

    So i connect to my wifi through settings and it shows me having 3 bars but when i open safari it says "safari cannot open the page because the network connection was reset" What is wrong and how do i fix it?

    1. Double-click the Home button to reveal Task Bar at bottom
    2. Hold the Safari app down for a second or two until you see the minus sign
    3. Tap the minus sign to close app
    4. Re-launch the app and test
    Note: If necessary close all apps in the Task Bar

  • Cannot download my 15 available downloads, error says store is temp unavail

    I reported the problem through iTunes around 12/5 and they replied once about 8 days ago with a standard boiler plate reply, telling me to do several things that I had already done. I wrote back with more details and got no reply, and then I wrote back a couple more times - but it's almost like Apple is ignoring me now. Even when I opened a new trouble ticket last week by reporting the problem with a different purchase they have not replied in three days. That is not acceptable.
    There is no error code number. When I try to check for available downloads I get the error message "Unable to check for available downloads. The iTunes Store is temporarily unavailable. Please try again later." There is no problem with my Comcast cable internet.
    The problem started on Saturday 12/5/09 when I bought "Saturday Night Live with Zac Efron" on the Apple TV to watch with my kids. and neither the Apple TV nor my 2 Macs would download without the above error. When I tried to download 11 iphone apps updates on my Macbook Pro later that same day, I got the same error and everything was added to my "Available Downloads" queue for downloading later (the TV show and the 11 app updates). Now 8 days later I am up to 15 available downloads that I cannot get.
    I am using Comcast cable internet and have had no disruptions, and it is downloading everything else at 7+ mbps with no problems. I can browse the iTunes Store, listen to previews, and occasionally I can even buy something new and it will often download fine. Prior to Dec 5th can't recall the last time a download from iTunes has failed. Since the 5th, IF the download fails then my "available downloads" queue gets bigger and bigger as the failed download is added to the queue. Any time I go to Itunes > Store > Check for available downloads I get the same message quoted above.
    Somehow on Sunday the 6th I was able to download that one Zac Efron TV episode on the Apple TV (the purchase that started it all). I was also able to purchase a new album on my iMac Sunday and that downloaded fine. But when I did an iTunes Plus Upgrade of "Enya A Life in Music" with my iMac on Sunday it failed to download, and it was added to the download queue which wont download and I still can't get it.
    In problem solving, I even added my iTunes account to my account on my son's Macbook and authorized it, and it was not able to download any of the "available downloads" by using "Check for Available Downloads". I also checked permissions of the itunes data folder and did the terminal command to change permissions that the apple support site suggested (even though permissions were fine). I even created a new iTunes folder on a new hard disk formatted for Mac, and had iTunes copy everything to the new hard drive (using the APPLE instructions for creating a new iTunes folder via iTunes preferences). I did that because my original iTunes folder was on an external MS DOS FAT format disk, even though that drive has been working fine for 3 years. I have done ALL of the trouble shooting tips that the Apple support site recommended.
    Because the problem exists on a fresh macbook and after the trouble shooting, I believe the problem is with my account at iTunes, and I think that I need to have the "available downloads queue" reset to zero, and then have the Enya iTunes Plus upgrade added back in. I have no way to get Apple to do that or anything else for me, despite having spent hundreds of dollars, if not thousands on music, movies and TV Shows. I am baffled by their lack of response to my "Report a Problem".
    I don't know what to do. I am now worried that every time I purchase something new, that if it doesn't download that I will never get it. I have some application updates that I can't download because iTunes tells me I "have already purchased this application but have not downloaded it yet." I have too much invested in my library to just go away. Can anyone please help!
    (An added note - For many months or even years my iTunes account has always shown that I have 1 available download when I have none, but it has never failed to download purchases that are waiting for me. For instance if I had Greys Anatomy TV Show subscription ready to download the number of available downloads would say "2", and the TV show would download fine and the number of available downloads would drop to "1" again. Thus, I suspect there is a problem with my iTunes account, and not my computers or ATV. I reported this once to Apple and they did nothing about it, and I ignored it since it has never caused a problem.)

    This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
    How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******.

  • When downloading I get message :The network connect was reset"  what does this mean?

    When I was downloading purchases onto an authorized computer, I got through some songs but others gave a message " The network connect was reset".  I have shut down computer, reopened itunes, shut down firewall and am still not about to import these songs..HELP!

    http://apple2pc.blogspot.com/2008/04/how-to-read-and-understand-kernel-panic.htm l

Maybe you are looking for

  • Purpose of LDAP files

    Hi, I am fairly new to weblogic and in particular the LDAP files in $SERVER_NAME/data/ldap/ldapfiles. I read from the Oracle documents that the LDAP is for storing users,passwords,policies. How is this different / tie in with the security realm? I re

  • Error Message: Code could not be generated successful​ly for the VI

    I created a simplified model of an 8-pole DC servo motor with friction brakes that drives an actuator through a gear train. I can't get past the subject error message. The error is about the VI named ""Sermat 3-Phase 8-Pole Motor with Friction Brake"

  • Problem with Project 2007 gantt chart in Acrobat X

    Good morning, We are experiencing an issue with certain, rather large gantt charts in Project 2007 when converting them to PDF using Acrobat X. The issue is that the last portion of the chart is broken when converted to PDF. The chart will print prop

  • Vimeo Embed Question

    Hello, Okay, so I have a vimeo movie I embedded on my web page through iWeb. I simply paste the embed code into an HTML snippet. I want to know why my video is 16x9 but is appearing on my web page as a letterboxed 4x3? Here is the vimeo video: http:/

  • Re-sizing images

    I use Photoshop Elements a lot but would like to use the simpler editing capability of iPhoto '08 for some things. I find that I can do a lot with it except resize photos, which I do a lot. For example, simply downsize a full size 8MB image down to 1