Cannot download new version iTunes...

Attempts to download new version iTunes on my laptop (Vista) I continue to receive msg: Error writing to file: C:\Config.Ms01\random series of numbers and letters, different with every attempt) "Verify you that you have access to that directory".  I am the Administrator on my laptop.  Frustrated - please advise.

Try the technique in Repair security permissions for iTunes for Windows but applied to the C:\Config.Ms01 folder.
See also Troubleshooting issues with iTunes for Windows updates.
tt2

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    When you get that msi message, you need to do an installer cleanup.
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    http://www.apple.com/quicktime/download/win.html
    http://www.apple.com/itunes/download/
    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
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    http://support.microsoft.com/kb/290301/
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    http://support.apple.com/kb/HT1925
    Vista
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    *If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
    When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
    Restart your PC.
    Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
    Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
    If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
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    Refer to this thread - https://discussions.apple.com/message/15685210#15685210
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  • Cannot download newer version of Firefox. When I drag the icon over the folder it says "Cannot upgrade. You do not have sufficient privileges for some of the items."

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    Download the new version you want with other browsers like IE (Windows), Safari (Mac) and remove the last version. Then install the package you downloaded.
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  • Cannot download newer version of itunes - older version of bonjour cannot be removed and to contact tech. support group pls. help

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  • Downloaded new version itunes 10.5. and i cant get itunes store or update my iphone,Tried Run

    I have same problem as most people but answers i see don't resolve my problem !
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    Ran diagnostics check and results came back all verified except last one 'Secure link to itunes store failed'.
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    10.4.11 is "up2date" for THAT OS. It is only old and can not run todays itunes, that is all.
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    Message was edited by: Sjazbec
    Message was edited by: Sjazbec

  • MAC OSX 10.6.8, downloaded new version iTunes -  won't open.  WHY?

    I have OSX 10.6.8 and downloaded what i think is the newest version of iTunes, and now it won't open.  WHY?

    Which MacBook do you have?
    Macintosh System Requirements
    Mac computer with an Intel Core processor
    OS X version 10.6.8 or later
    400MB of available disk space
    Broadband Internet connection to use the iTunes Store
    MJ

  • Missing library after downloading new version ITunes. How do I restore library

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    See Empty/corrupt iTunes library after upgrade/crash.
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    tt2

  • I cannot Download new version beyond the first step

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    [http://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac Installing Firefox on Mac]
    thank you
    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

  • Was trying to update to latest version; i uninstall to download new version because it wasn't letting me update. Now it wouldn't open at all because "The file"iTunes.Library.itl"cannot be read because it was created by a newer version of iTunes".:( ?

    I Was trying to update to the latest version; i uninstall to download new version because it wasn't letting me update. Now it wouldn't open at all because "The file"iTunes.Library.itl"cannot be read because it was created by a newer version of iTunes".:(  How do i go back to last install or make this new version works?

    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    tt2

  • Had to delete iTunes for computer repair. Downloaded new version 10. Would not open -Message: "iTunes Library.itl cannot be read because it was created by a newer version of iTunes"

    After getting message below iTunes will not open- just disappears off screen.
    Had to delete iTunes for computer repair. Downloaded new version 10. Would not open -Message: "iTunes Library.itl cannot be read because it was created by a newer version of iTunes"

    Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
    tt2

  • Help...downloaded new version of itunes...and now I cannot connect

    I just downloaded new version of itunes and now I cannot connect to the itunes store...I get a message that says..."Itunes cannot connect to itunes store. the network connection timed out."
    ran diagnostics here are the results... if anyone can help...
    Microsoft Windows Vista Home Premium Edition (Build 6000)
    Hewlett-Packard Presario F700 (GR967UA#ABA)
    iTunes 8.2.0.23
    QuickTime 7.6.2
    FairPlay 1.4.10
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.5.0.31
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number D3C70EE5E29DDAC2
    Current user is not an administrator.
    The current local date and time is 2009-06-09 23:19:03.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce Go 6100
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {C07101F5-89CB-4921-9239-F59263AF4FAA}
    Description: Broadcom 802.11b/g WLAN
    IP Address: 192.168.1.2
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Tue Jun 09 22:30:17 2009
    Lease Expires: Wed Jun 10 22:30:17 2009
    DNS Servers: 192.168.1.1
    192.168.1.1
    Adapter Name: {33E3719A-76B1-48B1-9F31-BD3CBF2DBDDA}
    Description: NVIDIA nForce Networking Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2009-06-08 09:41:24.
    ** CD/DVD Drive Tests **
    LowerFilters: PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.1.0.1),
    E: TSSTcorp CD/DVDW TS-L632M, Rev 0A17
    Audio CD in drive.
    Found 1 songs on CD, playing time 04:24 on Audio CD.
    Track 1, start time 00:02:00
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 10 16 20 24.
    The drive CDRW speeds are: 4.
    The drive DVDR speeds are: 4.
    The drive DVDRW speeds are: 4.
    ** iPod/iPhone Connectivity Tests **
    iPodService 8.2.0.23 is currently running.
    iTunesHelper 8.2.0.23 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Device Not Currently Connected:
    iPod nano (Second Generation) running firmware version 1.1.1
    Serial Number: 7J651R7ZVQ5
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.

    Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
    Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
    Hope this helps.

  • Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help

    Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help

       Did you download the new iTunes update that was also released this afternoon? That might be the problem. The new iTunes update came out today as well as the new iOS 7 update and if you haven't downloaded the new iTunes update it may be a compatibility problem so if you didn't, first update to the new iTunes and try again.

  • My computer crashed so i had to reformat, but the only problem is i lost my old itunes account, had to download new version. Now i have an ipod full of music but how can i place all my music I have on the ipod into my new itunes account??

    my computer crashed so i had to reformat, but the only problem is i lost my old itunes account, had to download new version. Now i have an ipod full of music but how can i place all my music I have on the ipod into my new itunes account??

    Not if you first do a sync and have iTunes make a backup. However, if your only copy of the iTunes data is in the Touch, then you need to first copy the data to a new iTunes Library using third-party software such as Phone To Mac.

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