Cannot download or check for purchases from international location

In the past week or so I have been unable to purchase or download new content from the iTunes store. Specifically I have been trying to buy and download a TV show episode. When I click on "Buy Episode", nothing seems to happen. Similarly, clicking on "Check for Available Downloads..." in the menu results in no response (error message or otherwise).
I access the iTunes store from India, but, as a U.S. expat, I have a mailing address and credit card in the U.S. Up until a week ago I was able to purchase and download from the U.S. iTunes store without any problems. Moreover, if I access the store through my company's U.S.-based VPN, I can purchase new items and download them without a problem.
Has anyone observed similar issues recently or heard of any changes that would result in an inability to download U.S. store content from outside of the U.S.?

There is some indication that Apple may be blocking access to the iTunes Stores from outside their respective countries, but that's not been confirmed. If it's not working for you, it could be a routing problem from your area, or Apple could indeed now be blocking out-of-country access. Per the terms of use of the iTunes Store access from outside the country is not officially allowed and Apple won't support it.

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I need help! "Unable to check for purchases" for over a month!!!

I have been getting the same error message for over a month! Every time I try to check for purchases from the iTunes Store, I get a message saying: "Unable to check for purchases. The network connection timed out." I have 269 items waiting to be downloaded. I am SUPER frustrated, I contacted iTunes customer service twice now, the first time with no response and the second time the response I received didn't help any, I followed up to their answer, again with no response!! I really would like to download these items (most of which I paid for; some were free downloads...). I think this may have happened to me before when my computer crashed and I need to redownload everything from iTunes. I think there is just too many items to download all at once, but they won't even come up in my iTunes, so that I can download them a smaller number at a time! I also had a hard drive failure on my laptop about a week and a half ago (after this problem had already been occuring), and I'm pretty sure any of the items pending downloading that had already begun downloading and was stopped suddenly (a few; maybe a third of what is awaiting downloading...), those items' temporary files were deleted. Could this be causing a problem as well? I've read maybe trying to check for purchases at a less busy time of the day, really early in the morning, or really late at night...Will this work?? I've tried nearly 100 times repeatedly from 8-close to midnight since this has been occuring. I just want the items I paid for. I have been waiting for far too long. I've tried everything suggested and I don't know what else to do!!

First off, make sure Norton isn't blocking iTS access
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Secondly, you're the third or 4th person to post here that having hundreds of downloads cuases problems.
Contact iTS again, using the email they already sent. Don't start a new ticket.
Give them the URL of this topic, and ask them to reduce the number of items in your download queue. The magic number mentioned in the other thread was 69 downloads didn't cause a problem. (Apparently, 70 does)
Message was edited by: Katrina S.

Cannot download songs - Unable to check for purchases...

Hello everybody,
This week-end I tried to upgrade my library to iTunes Plus. Everything went fine.
But the problem is that I have 228 files to download, and I cannot do it, because iTunes tries to check for purchases... and then it stops by saying that it was unable to check for purchases.
I can connect to iTunes Stores, I can check my account, I can see all purchases I've done since the beginning of my account, I can do everything!
Except that iTunes does not allow me to download my files...
I have checked on my Mac OS X 10.5 iTunes... and in a Windows XP iTunes.
It's the same story.
I have put the topic on Windows, but Mac/Windows... same problem for me now...
Do you have any idea what is wrong? I suppose since Apple is doing many maintenance... they could have some issue with the Purchasing server.
Can you buy and download songs? Am I the only one with this problem?
Just to inform you, I've read all the info and contacted the Apple tech support, and except giving me all sort of "not usefull" tips like firewall check/download accelerator removal (which I don't have). Checking for error codes (I have no error code, just that he cannot check the purchasing server), ... and check the internet connection (which works for EVERYTHING except for this purchasing server!).
So any help would be great!
Thank you in advance!
Alessandro

I have a hunch it is something wrong on Apple's end with having 200+ downloads queued. Some other folks with hundreds of DLs were having this same problem.
What I would do, is contact iTS support and ask them to clear your DL queue so you can have fewer DLs wiating in line. THen when you get the first batch, go on to the 2nd batch.
The magic number mentioned in the other thread seemed to be 69 DLs....you could try searching for it.
Use the "Contact Us" button on this page and give them the URL of this topic you started
http://www.apple.com/support/itunes/store/download/

Downloading 'Check For Purchases'

Okay...I have a iPod Video and I also have dialup...so when I try to download tv shows...you might as well rip your hair out its so long. And sometimes when the internet kicks my off wether it was the phone ringing or whatever, it goes to 'Check For Purchases'.
Now my question is, (let's say that we have like, 7 songs &/or videos in the CFP) Is there a way to download only a song in the middle, like the second song on the list and not downloading the rest?
Thanks! This would be a GREAT help!
Liz
ps
Im new so sorry If im really bad!

It is from the Music Store...and 'CFP' means 'Check For Purchases'
Sorry!
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"cannot check for purchased music"

unknown error 11502. That's what it's telling me. what does it mean? how to I buy music?

Earlier today I was having problems like many iTunes users with downloading songs and connecting to the music store. Since then my pre-ordered music and purchased music has been downloading fine. I am having that same error (11502) that I am unable to check for purchased music. I had bought a pixar short video and don't see it in videos or in puchased music. When I try to purchase the movie again I get a message that it has already been purchased and just not downloaded. I tries to download and check which leads to the error message. Any ideas?
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App will not download to iPad when purchased from App Store - stuck with Cloud icon

Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
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Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.

Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help

Check for purchases menu

I just got a new computer and I cannot find my purchased music from my other computer. I tried everything apple told me to do in support but it did'nt work. So please somebody tell me hw to find it!
P.S. I use Windows Vista

Gordon, when you open iTunes, click on "store" at the top, there you should see "check for purchases." As the Mimico Kid told you, this function will not load your purchases on to another computer. This function is used when you have a download interrupted for whatever reason, & under most circumstances, "Check for purchases" will restart that interrupted download.
If you are attempting to move purchases to another computer, you will have to use a secondary method such as burning data discs, a flash drive, or external hard drive. Store policy only allows for 1 download even though you can uses purchases on 5 authorized systems.

Unable to check for purchases problem . . .

Hi,
I mentioned this problem in another thread, but I think a new one is warranted.
I too have received the "Unable to check for purchases" message after upgrading some songs using iTunes Plus. After allowing for the initial congestion to die down, it has now been over a month since I bought them, yet I still can't get the songs.
But, my question is this. I emailed iTunes Customer Service, and I have received a reply requesting my billing details. I've checked, and this is information that Apple already holds. I'm a little suspicious about this request, here is the email:
"I am sorry that you are not able to download your items that are currently in your download queue. To help troubleshoot this for you, I would like for you to reply to this email.
In this email if you could please include the billing address associated with your account. I will also need your permission to test your account and reset your password.
Once we have received this information, we will verify, reset your password and test your account. You will then receive a follow up email with you new password and the results of our test."
Does this email sound realistic? Has anyone else received an email like this from iTunes Customer Service? I hope I can reset my password afterwards also.
Yours (in paranoia)
turkey101
15" MacBook Pro, 2.4GHz Santa Rosa Mac OS X (10.4.10) 12" Powerbook 1.5GHz G4 1.25GB, iMac 15 800MHz

Yes, this email is realistic and not an uncommon reply (I also had such a reply when once I had a problem with the iTunes Store). The iTunes Store customer service rep sometimes needs to be able log into your account and check things when a problem arises, and it's something they can't do without resetting the password since they don't have access to your current password, they can only change it. So I don't think you need to worry.

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Everytime I launch iTunes, get "check for purchased music" message. Why?

Greetings Everyone,
After I installed iTunes 7.2 (for PC), and upgraded my library to the available iTunes Plus songs I started receiving this message.
This occurred after one song did not download during the iTunes Plus library upgrade. I received an error that was documented by an editor at MacWorld Magazine (it was a numbered error, I do not remember which one it was). I tried again the next day and was able to successfully complete the download.
However, every time I launch iTunes I am asked to input my AppleID and password to check for purchased music. This has become very annoying. Does anyone know why this is happening?
I have taken a few steps to troubleshoot this process. I tried rebuilding my iTunes library as suggested on this support site. That did not work. I deleted everything from my iTunes folder and then launched iTunes. The box asking me to check for purchased music did NOT appear. So I have narrowed it down to a problem with my library/configuration.
Any information would be greatly appreciated.
MacBook Pro C2D 2.16 GHz, 2 GB RAM, 160 GB HD Mac OS X (10.4.9)

I had this problem and found some interrupted downloads stuck in my download folder. Quit iTunes and move the downloads folder to the desktop. Check inside and make sure you don't need to re-download those songs.
~/Music/iTunes/iTunes Music/Downloads
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Unable to check for purchases, an unknown error has occured (5002)

Unable to check for purchases, an unknown error has occured (5002)
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I closed and reopened Itunes again and it worked. So I'm not too sure why it's working, but it is. woo hoo

When I have current shows to download, my check for available downloads tells me all items have been downloaded. I have to go to iTunes Store and then to the show's iTunes page and click download.

When I have current shows to download, my check for available downloads tells me all items have been downloaded. I have to go to iTunes Store and then to the show's iTunes page and click download.

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Cannot download or check for purchases from international location

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