Cannot download or update my apps.
iphone 6 plus with iOS 8.2.
Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings.
Similar Messages
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I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
Any ideas ...Please!Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?
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i cannot download or updates any apps after upgrading the newest ios .. it show offers In-Apps Purchase... anybody can help me ?
This is happening to me too. I'm looking for anyway to fix this its getting very annoying not being able to update apps.
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Aftr converting to Mavericks could not able to update/download applications through spp store and have to force quit app store as the mouse does not click the X button
Do you get any error messages?
Try resetting the App Store.
Reset Learned from Old Toad
Try deleting the com.apple.appstore.plist.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
You might need to redo the View settings after an update.
App Store support. There is troubleshooting and a contact link.
Support -
I have been blocked from using my Apps on my iphone 4S for two weeks. The error message I get is "Apple I'D Disabled". I've written three or four times to support for help and still locked out. How do I enable my account once again? I changed my password and that did not help . . .
Thanks for any help that you can give me . . .My Apple Id as been disabled for ten days. They told me only the iTunes department can fix it and that department can't be reached via phone. Every few days I get a "we are working on it" email but no help. Apple customer service is very por.
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I can't get it to do anything within the App Store.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Then reconnect with your wifi and try again.
Cheers, Tom -
I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email
If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..
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Cannot download or update application in app store
Cannot download or update application in app store
how i should to do?? And why?Been having the same problem on my iPhone 5. My App Store opens, but when I go to download anything, the download just times out. I even see the app appear on my home screen with the "Waiting..." title, then suddenly it disappears. Has happened with many different apps, so it seems to be more than a third-party issue.
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When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciatedThis can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others. -
I cannot download nor update apps through Apps Store, error message states that app cannot be downloaded, to try again later, this has been happening for the last five days. Help!
It started when tryung to update Twitter. Now the problem is with every app I try to update or download.I have this issue as well. The App Store icon indicates there are updates available but when I open the app a popup says it can't connect to the store and the screen remains white. I have tried a hard reset (power & home button) and several other suggestions I have found throughout the forums here without success.
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I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.
You cannot use other countries itunes stores.
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country... -
Please help! I cant download or update my apps after upgrade to ios7.0.2
Anyone have this kind of experience after upgrade to ios7.0.2? I cant download or update my apps? Please help!
Thanks.Hi,
No, the problems are still here... I've been able to update some apps using the PC itunes (connecting the app to it), but all the other apps are still "wating", and I have two new strange things:
* I cannnot remove the apps that are downloading (at least those that are supposed to be downolading ) . But I could remove one from the PC... and now there is an "empty line" in the "to update apps list".
* Stranger: though I cannot download new apps or music from the store, I can do in-app purchases!!! In that case, I'm asked for the password and the item downloads. How is it possible?????
I'm getting mad... -
I cannot download the update for iphoto 9.5.1
I recently recieved an update for iphoto and I cannot download the update from the app store. I am getting the following error:
Failed to verify the Apple preflight file. It is not signed by Apple.
Has anyone else recieved this error ? If so, is there a fix for it?See "Invalid drive X:\" install errors.
tt2 -
Something has happen my ipad air 2 it wont let me download or update any apps, when I press the button do update or download it looks like it is but it doesn't so if anyone knows what's going wind please help me
Do you have any restrictions for purchasing apps on the phone? Settings > General > Restrictions. If you have a Mac computer or another Apple device can you purchase things in the App Store using the same Apple ID on something else?
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Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy
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