Cannot download Palm Desktop 6.2 and HotSync Manager(Windows)

Cannot download Palm Desktop 6.2 and HotSync Manager (Windows) for Tungsten E2.
I receive the error message: "1607 Unable to installInstallShield Scripting runtime"
Is there any solution?
Thanks.
Post relates to: Tungsten E2
This question was solved.
View Solution.

Found this on Palm.com's support board:
http://kb.palm.com/wps/portal/kb/common/article/20727_en.html
WyreNut
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Palm Desktop 6.2 and 32-bit Windows 7

Hello Everyone,
I am looking to confirm that Windows 7 32-bit works with Palm Desktop 6.2 before I upgrade. Right now I have a 755p from Verizon.
Thanks again for everyones help.
Post relates to: Treo 755p (Verizon)

We haven't done any testing on Windows 7 to know if it would work or not. For updates I would suggest keep this page booked marked. www.palm.com/desktop

Palm Treo 755p -- bought new computer with Vista and downloaded Download Palm Desktop by ACCESS 6.2 -- now the sync does not work, asks for drivers

Hello...
I am new to the Palm (~1mo.) but I was using hotsync with my old laptop which had Windows XP and was not experiencing any real problems. That computer is going bye-bye, I bought an HP with the Vista OS and I followed the directions on downloading the Download Palm Desktop by ACCESS 6.2 from the website but now I can not get my device to sync-- The Desktop computer asks for the appropriate drivers. I tried searching online, on the disk that came with the smartphone and even reinstalling a couple times and everything is dead in the water...
Anyone able to help me out on this?
Is there an additional patch of some sort to download?
Post relates to: Palm m515

Just in case it is not clear... that post was made after I bought the bluetooth adapter and tried following the advice provided in the Vista 64 Hotsync solution found! post. Again-- my statement of not working is for the following reasons:
1) my PC tells me that the sychronization completed with errors.
2) when I look at the log that the Backup sychronization aborted.
3) It almost invariably tells me that it Failed to backup 1 file(s) and that file is "NetworkProfiles2" through a "Protocol Error: Unknown error. (6410)"
4) many of my contacts (over half) duplicate during this synchronization.
5) many of my appointments (over half) duplicate during this synchronization.
The information about creating a virtual serial port on my PC comes from my actual palm itself. The palm info is in the HotSynch verbage and it tells me to contact my computer manufacturer. In doing so however they have no idea how to do this and Palm does not either. I am still working with HP on trying to resolve that part of it but I am thinking from the hours of research that Palm wants me to create another COM port but again the help I am finding on this is beyond my pay grade so to speak... you can check out the following link and try to help me if you like:
http://msdn.microsoft.com/en-us/library/ms885792.aspx
So... any ideas my friend? It appears that some Vista 64-bit users are having success with a bluetooth synch but I have tried emailing those that claim to have been able to do this with no luck. I am not having any luck (I hope my outline above is clearer)-- and no one has seemed to had any luck recently.
I would love to make this work-- I bought this phone for this functionality.
Post relates to: Palm m515
Post relates to: Palm m515

Palm Desktop 6.2 and Tngsten C

By mistake I have installed Palm Desktop 6.2 and tried to hotsync my Tungsten C. After that I found that Palm Desktop was not opening. I removed it from PC and re-installed Palm Desktop 1.4.1 but I can't hotsync anymore. After I try, Palm Desktop does not open anymore. I suppose that version 6.2 sent some strange command to Handheld so it is not able to hotsync with previous version. Is there any way of fixing this?
Post relates to: Tungsten C

    There are several problems going on at once here. You have a legacy device and are attempting to make it work on multiple operating systems with the newest desktop version that lacks the PIM conduits for older devices. So lets pick one computer to first fix the problem. It is likely that you have a corrupted palm file. One other problem that is a recurring theme, is when people try more than one version of palm desktop. The standard Windows uninstall tool does not remove enough of the software from the registry. So go to the sticky post about doing a clean uninstall and follow the directions if you have tried more than one palm desktop version. My next suggestion is to go to Pimlico software and try there application DbFixit
      You can run it for free to see if it picks up anything wrong but you will need to register it to fix a problem.
Put the palm desktop 4.1.4 on instead of the 6.2.2. If you use the 6.2.2 on the Vista only you will also need a free application from Pimlico called PalmHotsyncSetup that will fix the PIM conduits but this will only work on Vista.
    I would also like to know if all of your computers are 32bit Windows operating systems.

How do I easily transfer data from Palm Desktop to iCal and Address Book?

Hello,
How do I easily transfer data from Palm Desktop to iCal and Address Book?
I have a Palm Tungsten E handheld which just died.
Luckily, all my data is backed-up on my Palm Desktop V4.2.1.
I just bought an iPod-Touch, so I would like to easily transfer
all my data (Addressbook, Calendar, etc) from the Palm Desktop
on my Mac (OSX 10.5) to the equivalent Mac applications
(Address Book, iCal) which will then allow me to view and update
them on my iPod-Touch.
How do I easily transfer data from Palm Desktop to iCal and Address Book?
Thanks in advance for your help.
David

Hi David. The contact information is straightforward. Bring up your Address List in Palm Desktop, then select Export under file. You pick vCard as the format, and save the resulting file where ever. In Address Book, you then select Import --> vCards under file. You may need to edit things like birthdays by hand afterwards.
I am still working on the Calendar information.
- Chris

700P - Installed Palm Desktop 6.2 and "Month View" on my desktop explodes and shuts down software???? How to fix????

I just installed the Palm Desktop 6.2. When working at my computer in the software, if I click on DAY, WEEK, or YEAR view it's fine. But if I click on MONTH it craps out and the software closes up. This is error detail:
AppName: palm.exe AppVer: 6.2.2.0 ModName: datebook.dll
ModVer: 6.2.1.0 Offset: 0003d95e
Post relates to: Treo 700p (Verizon)
Post relates to: Treo 700p (Verizon)

Did you upgrade from a previous version of Palm desktop?
Do you have all your current data on the Treo?
If you have your data in Palm desktop and it is current, export the data for backup purposes, uninstall Palm desktop 6.2 and re-install 6.2.
Here are the export procedure instructions.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
What is the version of windows you are using?
XP or Vista?
Post relates to: Palm i705

Where can I download Palm Desktop 4.1.4 (Windows)

where can I download Palm Desktop 4.1.4 (Windows)?
The Palm site comes up "Null" when I click on the download.
Post relates to: Palm Vx

http://kb.palm.com/wps/portal/kb/common/article/37014_en.html

HT1926 I cannot download the latest Itunes software, and I am being given the following message. 'The error code is 2324'. Can anyone help???

I cannot download the latest Itunes software, and I am being given the following message. 'The error code is 2324'. Can anyone help???

(Apologies for barging in, Steve.)
I'd also try the fixit from the following Microsoft document:
Let's try the fixit from the following Microsoft document with that one:
Fix problems with programs that can't be installed or uninstalled

I cannot download issues of New Yorker and Smithsonian Air

I cannot download issues of New Yorker and Smithsonian Air & Space since I in installed ios8. Where can I get assistance?

Tara which Adobe software specifically are you trying to install?

My copy of acrobat corrupted so i uninstalled it - now I cannot download a fresh copy as my app manager says i already have it - every time i try to click the download button app manager opens, and has no feature to reinstall

my copy of acrobat corrupted so i uninstalled it - now I cannot download a fresh copy as my app manager says i already have it - every time i try to click the download button app manager opens, and has no feature to reinstall - please help, how do i do a manual install?

Hi cija,
Please try the solution 2 and 3 mentioned in the KB : http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Regards,
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Cannot download 10.5.6 update and other softwares

I've tried downloading it 6 times already. It always stops at around 62MB (total is about 377MB).
I also cannot download Quicktime 7.5.5 and the iWork '09 trial 'cause it keeps getting a "mounting failed" error.
What do I do with this?

a developer i wrote to who made some of the Max/MSP objects that cause an immediate crash said this:
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How to copy Palm Desktop data to a PC using Windows 8.1

If like me you still find the Palm Desktop data (address, calendar, memos, etc.) handy and use it long after throwing away the handset and "sync" ability, you may find this useful. I bought a new PC using Windows 8.1 and had problems transferring data because of a wrinkle that I figured out, which didn't exist in Windows XP, Vista or 7 versions. Here's a recap of one way to easily transfer data from those earlier versions if you have a USB flash drive (or Dropbox, Google Drive, whatever) handy :
1) Download Palm Desktop 6.2 or 6.2.2 to your new PC. Then give a user name exactly as it exists in your old PC's database. This name will be used by Desktop software to create a six letter folder name (an abbreviated version of your name) to hold data that Palm Desktop will look up. Wait a few seconds for this to happen, then close the Desktop application on your new PC.
2) In your old PC from where you want to transfer data, look for the folder called "Palm OS Desktop" which should exist in "Documents" under "Users" folder and subfolders path like >your name subfolder>Documents in Windows 7 (may be Vista too) or may be under "Documents and Setting" folder in Windows XP.
3) In this folder "Palm OS Desktop" look for that six letter subfolder of your name, and select that entire subfolder and choose "Copy" or Ctrl-C
4) Locate the same subfolder name in your new PC (which will have null data), delete it, and then "paste" the subfolder you "copied" into the same exact location. If you've done it right, Viola! Your new PC desktop should show all the transferred data once you again open the application.
Most of the same procedure works with Windows 8.1 (probably also Windows 8) PCs. What I found different was that the data subfolder created under "Palm OS Desktop} had 7 instead of 6 characters with a "0" (zero) added as the last character. So when you finally copy and paste that subfolder into the new PC you have to rename it and add that "0" for the Palm Desktop to locate this data.
Hope this helps.
This question was solved.
View Solution.

To turn off UAC, go to the Control Panel, then User Accounts.
Under the header, "Make changes to your user account", there is an entry titled "Change User Account Control Settings".
Pick it, and drag the slider all the way down to "Never Notify".
Access of Japan is the company Palm hired to write Palm Desktop 6.2.2.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Does Palm Desktop 4.1.1 work on Windows 8.1/64 bit?

Have never posted on a forum before so a bit nervous - but desperation needs must!
Have followed closely replies to other queries on this Palm forum (and the wonderful work which Wyrenut, SMKranz and many others do - well done chaps!). However can't quite locate the answers that I'm looking for. So please help if you can! Here goes:
Current situation: running PD 4.1.1 on Windows XP/32 bit. Handset is TungstenT which is limping badly and only rarely synced with. So it is the Desktop which is most important.
Migrating to Windows 8.1/64 bit and would like to continue using 4.1.1. Will it work? Any major downsides if it does? Will it sync with the handset if it is ever required - by bluetooth or usb (with the hep of those Acerca drivers)?
If 6.2. is the only option for 8.1 which format should I export Calendar, Contacts, Tasks and memos in? PD 4.1 offers, in addition to the default, several other possibility(csv, text, tab, vcard). Confused about which one is best
Any help you can give would be most gratefully received. Thanks

xenssa,
Palm Desktop 4.1 does work on Windows 8/64 bit.
I have not updated to 8.1
If I was to buy a new PC with Win 8.1 I would try Palm Desktop 4.1
I have been using it for 3 months with no problems. I have a Zire 72.
I do a USB HotSync using the Aceeca driver.
When you install the Palm Desktop software skip check the internet for updates step.
I have my Windows UAC (User account Control) set to Never Notify.
I set the Palm Desktop/ Properties/Compatibility to Run this program as administrator.
To make Palm Desktop "Run as Administrator" every time in Windows 8/8.1:
Close Palm Desktop, if open. (This is a very important thing to always do when using Palm Desktop, it has been known to lose data when a computer is shut down without closing the program!)
Right Click on the Palm Desktop Icon in the Metro screen, then choose "Open File Location". You will now see the actual file for the shortcut.
Right-click on the "Palm Desktop" shortcut file, then Properties. Now pick the Compatibility Tab at the top.
At the bottom of the Compatibility Tab is a checkbox: "Run this Program as Administrator". Put a check in the box, then click OK to close the window.
I use the Import Export feature in Palm Desktop to Backup my Calendar and Contacts and save in my Dropbox.
I use .dba (Calendar) and .aba (Contacts) formats.
I use PD 4.1 with Vista, Win 7, and Win 8.
I can create a PD Backup on any of these PCs and import it into another PC.
Make sure to select all Contacts before you backup, only the highlighted contacts will be exported.
I use the vCard format to move Palm contacts to my Gmail contacts

Palm Desktop software for my PC with Windows XP Pro & Palm i705

Trying to find where I can download Palm desktop software for my pc so I can sync with my old Palm i705. I can't seem to find it. Can someone point me in the right direction, plse?
Post relates to: Palm i705

You can download Palm desktop from this webpage.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/SRVS/NUA/launchTab.asp?t=home&fn=vii-series&mn=i705&cn=unlocked
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

How do you disable - hotsync manager window's fade out on close?

For the newer version of Palm Desktop and Hotsync Manager, how do you make the hotsync manager window stop fading out when closed or "done".
It stops me from being able to access ANYTHING until the fade is completed, and that is a complete waste of my time, also when I have much more important things going on (alarms/alerts) that can't be silenced during the fade.
And ... how do you disable the splash screen startup for the Palm Desktop, and how do you get the palm desktop to conform to standard windows start practices, so that when you open the program it comes up on the screen at the same windowed size I closed it at?
Thanks!!
Post relates to: Centro (Sprint)

Thank you ... however it was already set for "normal window". I deleted the icon and recreated and that seemed to fix it though, not sure why.
As for the splash ... its a waste of time ... the application loads faster than "they" would expect so all it does is extra advertizing for Access without having a purpose. And again, its not just a second or so, its 3 to 5 seconds depending on what else I'm doing.. and if I'm reading an email while double clicking the icon to have it start on my second monitor.. the spash covers my email till the program's running.
The worse delay is the fade. You already admit that it can vary depending on a number of things.. well that programmer may have thought it were very cool on a quad core intel @ 3 GHz .... try it on a 1 G p3, with an older video card. Or try it on an older laptop .... the delay is 6 to 10 seconds while it fades it self to the nethers, it certainly didn't "CLOSE" when I told it to.. it took its dear sweet time.
The programmer probably thought "hey this is really cool mahn.. watch it fade away..." by the third time of being into or out of the settings that re-triggers the closing fade, I was ready to kill that programmer. Make him suffer for the stupidity of his vision. Its one thing to make it "cool" and give people the option to live with that plain jane every day FASTER response... and quite the other to force people to relive your "cool" idea every f**king day, every time they go into settings, or need to see the log for what failed on backup.. etc.
Ever go upto a windows XP pc when someone says it seems slow and *de-select* the "FADE" option for their menus?? (Display Properties -> Appearance -> Effects -> deselect "use the following transition") I have ... and its amazing how perception changes because the menus are there NOW, not taking their time to pull off some grandious entrance ... the first time it may have been cool.. but by the 500 th time you've been into your start menu a year into the game.. that slow fade crap is working on your every nerve.
Poor impulse control would have had me killing the programmer that put that fade in there.. now I just want to put him in for an hour or two of waterboarding.
It was bad programming to force some idiots idea of a "cool" view on people, and the programmer should be shot down for it. It shouldn't be... and it wasn't there before, so some mornon actually went out of their way to put something in because the program just wasn't "cool" enough for them.. and then they decided to F the rest of us by making it so we couldn't DEselect that slice of programmers heaven.
It may sound like I'm blowing things out of proportion... but really, it was fine the way it was, now they've gone and F'd it up. Moves for the better get little publicity, you have to live with the knowledge no one is bitching, but when you screw something up ... you need to fix it and need to hear how badly your lack of vision made things for others.
and.. if they wont' fix it.. its coming off the pc.. I'll go back to the old "uncool" version.
Post relates to: Centro (Sprint)

Cannot download Palm Desktop 6.2 and HotSync Manager(Windows)

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