Cannot download pictures to PC

Purchased a Blackberry Curve 9320 from Vodafone and unable to download pictures to my PC I am told by Vodafone several times that it is not Vodafone problem, may I please ask someone to help. Thank you
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Hi and Welcome to the Community!
Doing what you desire is indeed a very normal function...but diagnosing why it's not working for you requires understanding what happens when you try. But, from "unable to download", there is so very little symptom information provided that there's really nothing useful to guess. Can you perhaps provide more? For instance, what exactly do you try? What exactly happens when you try? Are there any error messages presented?
Details from you will help us to understand, and hopefully then be able to provide you with useful guidance.
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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