Cannot download pre-ordered song??

I pre-ordered a song over a week ago and it became available this morning. I clicked the link in the email to download the song but it wouldn't work. I didn't have my payment details on my itunes at the time I pre-ordered but I have it on now and it's saying i've purchased the song but it isn't available in downloads or purchases.
Help please?!?

Hi there Rachael2905,
You may find the information in the article below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W. 

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